Emplois actuels liés à Customs Performance - SaintOuen, Île-de-France - ALSTOM
-
Customer Service Representative
il y a 3 semaines
Saint-Ouen, Île-de-France Don't Call Me Jennyfer Temps pleinJob Overview:We are seeking a talented individual to join our E-commerce team in the SAV/CRM department at Don't Call Me Jennyfer. As part of our team, you will play a key role in ensuring customer satisfaction and effective communication.Act as the primary point of contact for our customer service partner, providing exceptional support and...
-
Customer Service Operations Manager
il y a 1 mois
Saint-Ouen, Île-de-France Page Personnel Temps pleinCompany Overview: Page Personnel is a prominent player in the distribution sector, specializing in household appliances.Position Summary: We are seeking a proficient Customer Service Manager to oversee our customer service operations.Department Leadership: Direct the Customer Service Department to ensure optimal performance.Sales Support: Provide essential...
-
Dynatrace APM Consultant
il y a 4 semaines
Saint-Ouen, Île-de-France Inetum Temps pleinAbout Inetum-Realdolmen At Inetum-Realdolmen, we empower businesses to thrive in today's dynamic landscape by optimizing their digital transformation journeys. Our mission is to bridge the gap between innovative ideas and tangible business value through a collaborative approach that focuses on people, processes, and technology. Our Digital Performance...
-
Customer Cybersecurity Specialist
il y a 1 mois
Saint-Ouen, Île-de-France ALSTOM Gruppe Temps pleinCustomer Cybersecurity Specialist Company: Alstom Gruppe At Alstom, we innovate to address the mobility challenges of both today and the future. Our expertise spans a comprehensive range of transportation systems, including high-speed trains, electric buses, and autonomous trains, along with essential infrastructure, signaling, and digital mobility...
-
Customer Security Solutions Architect
il y a 1 mois
Saint-Ouen, Île-de-France Alstom Temps pleinAbout UsAt Alstom, we are dedicated to pioneering innovative solutions that address the mobility challenges of both today and the future. Our expertise spans a comprehensive array of transportation systems, including high-speed trains, electric buses, and autonomous trains, alongside essential infrastructure, signaling, and digital mobility solutions. By...
-
Customer Solutions Specialist
il y a 3 semaines
Saint-Denis, Île-de-France Cummins Inc. Temps plein**Job Summary**Cummins Inc. is seeking a highly skilled Customer Solutions Specialist to join our team in Nantes or Lyon, France. As a key member of our Engineering Department, you will be responsible for delivering exceptional customer experiences and driving business growth through technical expertise and strategic partnerships.Key...
-
Customer Relationship Manager
il y a 3 semaines
Saint-Barthélemy-d’Anjou, Pays de la Loire, France REFEA Temps pleinAbout the RoleWe are seeking a highly skilled and experienced Customer Relationship Manager to join our team at REFEA. As a key member of our organization, you will be responsible for implementing our commercial strategy, analyzing customer needs, and developing solutions to meet their expectations.Key ResponsibilitiesCommercial Policy Implementation:...
-
Customer Service Associate
il y a 1 mois
Saint-Quentin, Hauts-de-France Grand Frais Temps pleinJoin the Team at Grand Frais:We are seeking an enthusiastic and service-focused individual to become a part of our organization as a Customer Service Associate. If you thrive in a vibrant environment and have a passion for delivering outstanding customer experiences, this position is ideal for you.Greet and support customers warmlyEngage with customers daily...
-
Customer Service Operations Manager
il y a 1 mois
Bussy-Saint-Georges, Île-de-France PAGE PERSONNEL Temps pleinCustomer Service Operations Manager at Page PersonnelPage Personnel stands as a prominent recruitment and staffing agency, operating across various countries. Our mission is to identify and recruit top-tier executives, technicians, and skilled personnel for temporary, contract, and permanent roles spanning 20 diverse sectors. Founded in 1976 in London, our...
-
Customer Service Representative
il y a 1 mois
Saint-Quentin, Hauts-de-France Grand Frais Temps pleinJoin the Team at Grand Frais:We are seeking an enthusiastic and service-focused individual to become part of our workforce as a Customer Service Representative. If you thrive on delivering outstanding service and enjoy a lively work atmosphere, this position is ideal for you.Greet and assist customers warmlyEngage with customers daily about our offerings and...
-
Customer Service Champion
il y a 2 semaines
Saint-Denis, Île-de-France Parc Astérix Temps pleinJob SummaryParc Astérix, a leading leisure and entertainment company, is seeking a highly skilled Client Experience Manager to join its team. As a key member of the hotel operations team, you will be responsible for ensuring the smooth delivery of exceptional customer experiences across our hotels.Key ResponsibilitiesPre-Arrival: Coordinate with the...
-
Cashier Customer Service Representative
il y a 1 mois
Saint-Quentin, Hauts-de-France Grand Frais Caisses Temps pleinCompany: Grand FraisJob Title: Cashier Customer Service RepresentativeAre you eager to be part of a dynamic team where your contributions are valued? Grand Frais is seeking motivated individuals to enhance their distinctive customer experience across various departments.Greet customers warmly and uphold a cheerful demeanorInteract with customers daily...
-
Dynatrace APM Expert
il y a 4 jours
Saint-Ouen, Île-de-France Inetum Temps pleinUnlock Business AgilityYour Mission:We empower organizations to excel in the market by optimizing the way ideas are transformed into business value. Our team supports and improves people, processes, and tool ecosystems to drive business agility.Our Digital Performance Monitoring Team:We help customers build and run software efficiently by establishing...
-
Assistant SAV et CRM en alternance
il y a 2 semaines
Saint-Ouen, Île-de-France Don't Call Me Jennyfer Temps pleinMissionWe are looking for a young talent to join our SAV/CRM team in the E-commerce department!Your future missions will be:You will be the preferred contact for our customer service partner:- Be the support and intermediary for customer service operators to respond to customer and store requests on all e-commerce sales-related issues- Monitor customer...
-
Dynatrace APM Expert
il y a 7 jours
Saint-Ouen, Île-de-France Inetum Temps pleinUnlock Business AgilityYour Mission:We empower organizations to excel in the market by optimizing the way ideas are transformed into business value. Our team provides multi-disciplinary support to improve people, processes, and tool ecosystems.As a key member of our Digital Performance Monitoring team, you'll help customers build and run software...
-
Performance and Quality Management Officer
il y a 1 mois
Saint-Denis, Île-de-France CNAV Temps pleinPosition Overview: Performance and Quality Management Officer at CNAV The Process Management Department plays a crucial role in the implementation and enhancement of the Integrated Management System (IMS) at CNAV. In this position, you will lead initiatives aimed at optimizing our operations within the IMS framework, focusing on ongoing enhancement....
-
Customer Relationship Management Strategist
il y a 1 mois
Saint-Mandé, Île-de-France Ubisoft Temps pleinJob Overview Contextual Background The gaming sector has transitioned towards service-oriented models, emphasizing the importance of capturing a significant portion of players' leisure time. One of the primary challenges is not only acquiring new users but also retaining them within the Ubisoft ecosystem. The services provided throughout the gamer...
-
Performance and Quality Management Officer
il y a 1 mois
Saint-Denis, Île-de-France CNAV Temps pleinPosition Overview: Performance and Quality Management Officer at CNAV The Process Management Department is tasked with the implementation and enhancement of the Integrated Management System (IMS) at CNAV. In this role, you will play a crucial part in advancing our operations within the IMS framework, focusing on ongoing improvement initiatives....
-
Performance and Quality Management Officer
il y a 1 mois
Saint-Denis, Île-de-France CNAV Temps pleinPosition Overview: Performance and Quality Management Officer at CNAV The Process Management Department plays a crucial role in the implementation and enhancement of the Integrated Management System (IMS) at CNAV. In this position, you will be instrumental in advancing our operational activities within the IMS framework, with a focus on ongoing...
-
Process Improvement Specialist
il y a 2 semaines
Saint-Ouen, Île-de-France Allianz Temps pleinAbout the RoleWe are seeking a highly skilled Digital Transformation Expert to join our Operations team at Allianz Partners. As a key member of our team, you will be responsible for leading the transformation of operational processes across our MDDR and EL lines of business.Key ResponsibilitiesStrategy Development: Develop and implement a comprehensive...
Customs Performance
Il y a 3 mois
We create smart innovations to meet the mobility challenges of today and tomorrow.
We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions.
Joining us means joining a truly global community of more than
75 000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.
Purpose of the Job:
The primary role that
Customs Performance & Efficiency Manager fills is in taking the necessary measures to increase the performance & efficiency of the customs function supporting the international business of Alstom from tender stage up to execution for the global scope.
Dealing with a stringent and changing regulatory framework, at international or national levels, the
Customs Performance & Efficiency Manager is leading key projects to ensure harmonization of best practices, secure material customs classification of all product lines and optimize customs activity thanks to traceability solutions under the direction of the
Head of Customs within the central Tax & Customs Department.
Network & Links
Internal
- All support and operational functions globally (including senior management levels) involved in Customs activities : Finance, Sourcing, Procurement, Supply Chain, IS&T, Tenders & Projects, Product Lines at central & regional levels
External
- Tax & Customs authorities
- Lawyers specialized in Custom regulations
- Service providers for brokerage
- External companies providing IT solutions
- Custom commissions for professional organizations (lobbying) => Business Associations involved in International Trade (MEDEF, ICC, WCO, WTO )
Key accountabilities:
Enhance the performance of Customs function with the following responsibilities:
Ensure smooth integration of BT scope in the global Customs organization
- Conduct mapping of customs resources worldwide
- Build RACI between Supply Chain activities and Tax responsibilities or other key stakeholders during Tenders / Operations / Litigations to ensure smooth integration of customs inputs
- Identify transverse tasks and functions that need to be onboarded to manage Customs from end to end
- Identify synergies or gaps in each country/region related to required skills and maturity of customs subcontracting
- Ensure proper onboarding of the key stakeholders in the regions & product lines to tackle customs stakes
- Conduct periodic audits of entities / sites with international activity and identify needs for training
- Deploy the Orchestra project to secure the customs classification Worldwide : both the right use of the tool and the implementation of an efficient governance including the support of Master Data Management team in India.
- Define architecture of tools to best support customs activities taking into account current Alstom tools & processes, enhancing synergies among countries and promoting standard solutions whenever possible
- Carry out the selection and design of Customs systems to best fit with regulations and processes, data integrity and customs costs optimization
- Ensure Technical watch of best tools to be used in connection with existing Alstom tools (such as SAP/GSI and Enginneering Orchestra solution) and connected IT tools either internal or external for best automation and compliance processes that allow reporting for analysis and optimization
- Implement solutions of Traceability so as to meet Customs requirements and secure deployment of customs suspensive regimes especially to meet the needs of Alstom sites in Europe.
- Define the right reporting tool and mapping of required data to support the implementation of the bonded manufacturing location in Indian Alstom sites or bonded warehouses in European sites to optimize hard inventories.
- Propose solutions & KPI to follow the financial and accounting aspects related to customs clearance operations
- Conduct benchmarks with large international companies
- Elaborate global processes & guidance in particular regarding customs nomenclature, country of origin management to minimize associated risks.
- Ensure the communication of those SOPs within the international Alstom network as well as training sessions to key stakeholders in countries or depts who are responsible for their implementation
- Improve process to secure and benefit from Free Trade Agreements thanks to robust process of origin rules
Educational Requirements_ _
Mandatory:
- Master degree in International Trade, Supply Chain or International Industrial management
- Knowledge of International Trade / Customs Law / Supply Chain m