Aftersales Manager

il y a 1 mois

Paris, Ile-de-France Huawei Consumer Business Group Temps plein

As the Aftersales Manager in Huawei Flagship Store Paris Opéra, you should:

  • Clarify organizational objectives and be responsible for the overall operation and business performance of service stores;
  • Arrange the work of each position in the store, and develop the shift plan and performance objectives;
  • Organize regular meetings to analyze problems in stores, develop improvement solutions, and effectively implement it;
  • Communication and coordination: Be able to accurately obtain consumer requirements, have complex complaint handling skills, and be able to summarize cases and teach them to colleagues.

Main Responsibilities:

  1. Preside over daily operations and financial management of service centers to ensure normal operations and financial performance of the service centers;
  2. Analyze consumer requirements, solve consumers' problems at a time, and ensure consumer satisfaction;
  3. Preside over service center meetings and achieve operations and financial management indicators;
  4. Make decisions on work disputes of employees in a timely manner;
  5. Correctly use and maintain equipment and facilities in service centers;
  6. Implement corporate policies and requirements, provide standard services, and maintain the brand image;
  7. Provide constructive suggestions on development based on consumer requirements and actual situations;
  8. Cultivate and discover talent, and recommend potential talent to Huawei;
  9. Ensure the legality of financial management activities, and the safety and legal rights and interests of employees.


Requirements:

Business expert:

  1. Policy publicity and interpretation capabilities;
  2. Personnel coordination and on-site response capabilities;
  3. Problem analysis, identification, and solving capabilities;
  4. Meeting organizing capability;
  5. Service handling, repair, and spare parts management capabilities;
  6. Security risk identification and emergency response capabilities;
  7. Business risk identification and control capabilities.

Financial management expert:

  1. Financial analysis and management capabilities;
  2. Sales capability;
  3. Traffic attraction capability;
  4. Business deployment capability.

Team Leader:

  1. Personnel selection capability;
  2. Capability to cultivate new employees and key talent;
  3. Capability to objectively and impartially evaluate performance;
  4. Capability to create an organizational climate and retain employees.

Experience:

  1. Must have at least 2 years of management experience in the service sector;
  2. Strong communication, coordination, problem solving and team management skills;
  3. Must possess at least a Bachelor’s Degree, Diploma or Professional Degree in Engineering (Electronic), Telecommunication/ Business / Management or equivalent;
  4. Good service awareness, team spirit and able to work under pressure.

Language：

Fluent in Chinese, French and English, both written and spoken.


Contract Type: Temporary employment contract (Contrat intérimaire)

Location: 9 Bd des Capucines, 75002 Paris

  • Technicien(ne) SAV électroménager

    il y a 6 jours

    Paris, Île-de-France ASWO Temps plein

    Are you looking for a position as a Sedentary Household Appliance Aftersales Technician to assist our customers with technical issues?At ASWO International Services France - AISFR -, our top priority is customer satisfaction.Established in Germany 50 years ago, present in France for over 30 years, our group was born in the hands of enthusiasts. Enthusiasm...

  • Saint Laurent EMEA Client Service Manager H/F

    il y a 7 jours

    Paris, Île-de-France Kering Temps plein

    de posteROLEDesign with HQ, execute and follow-up with a continuous improvement approach the omnichannel Client Service in EMEA Region following the corporate model and guidelines.The mission of the EMEA Client Service Manager is any activity provided that enhances the ability of a customer to realize the full potential value of a Saint Laurent product or...

  • Finance Analyst

    il y a 6 jours

    Paris, Île-de-France Volta Trucks Temps plein

    Volta Trucks, a hypergrowth European Electric Truck Manufacturer, is looking for a Finance Analyst - Aftersales to join our Finance department. The role is flexible with a mix of remote working, our office in Paris and occasional travel to other Volta Truck sites.This is a unique opportunity to join an ambitious scale-up where you will have the opportunity...

  • Solution Architect Manufacturing

    il y a 6 jours

    Paris, Île-de-France Dygima Temps plein

    Dans le cadre de l'accompagnement de Renault dans sa transformation Digitale des processus d'ingénierie manufacturing, nous recherchons un IPC (Industry Process consultant) ou un Solution Architect, pour participer à la définition fonctionnelle des processus métiers manufacturing sur la 3DExperience.Vous aurez pour principales missions, pour les...

  • CDI - Chargé d'Activité Fast Digital Factory H/F

    il y a 4 semaines

    PARIS, 75000, Ile-de-France Chanel Temps plein

    Poste basé à Paris (1er arrondissement), à pourvoir dès que possible.La division ModeLa Mode est l'activité originelle de la Marque. Deux collections de Haute Couture, six collections saisonnières de Prêt-à-Porter et d'accessoires et deux collections capsules d'inspiration sportswear et lifestyle - Coco Beach et Coco Neige - proposent un...

  • GUCCI - CDI - Store Operations Manager - Printemps

    il y a 6 jours

    Paris, Île-de-France Gucci France SAS Temps plein

    Description Le responsable de département Back Office optimise les résultats de la boutique en animant l'équipe et les activités Back Office (caisse, stock, service après-vente, retouche) dans le respect des procédures définies par le Groupe. Missions • Assurer l'atteinte des objectifs du back-office et la réalisation des projets du...

  • Visual Merchandising

    il y a 6 jours

    Paris 08 Élysée, Île-de-France AmorePacific Europe Temps plein

    OBJECTIVESIn order to support the growth of AmorePacific skincare brands in Europe and Middle-East, the Visual Merchandising & Animation Manager will be responsible for deploying the European merchandising strategy in coordination with the HQ teams and the retailers.Report to: Brand General ManagerMISSIONSMANAGEMENT OF PERMANENT MERCHANDISING FOR OUR...

  • E-commerce Transformation Product Owner

    il y a 6 jours

    Paris, Île-de-France Chloé Temps plein

    Code de référence: 90579**E-COMMERCE TRANSFORMATION PRODUCT OWNER - CDD (H/F/X)**:- Paris, J, FR- Fixed TermLa Maison Chloé a été fondée en 1952 par Gaby Aghion, une Parisienne d'origine égyptienne qui voulait libérer le corps des femmes de la mode formelle et rigide de l'époque à travers le prêt-à-porter de luxe.Depuis près de 70 ans, Chloé...

  • Senior Executive Travel Consultant

    il y a 6 jours

    Paris, Île-de-France American Express Global Business Travel Temps plein

    Senior Executive Travel Consultant page is loaded Senior Executive Travel Consultant Apply locations France Issy-les-Moulineaux, France Marseille, France time type Full time posted on Posted 2 Days Ago job requisition id J-68132 Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an...

  • Senior Front-end Engineer

    il y a 6 jours

    Paris, Île-de-France Back Market Temps plein

    Back Market is the world's leading refurbished electronics marketplace with a team of 650 people, powering operations in 21 countries (and counting).Named one of the World's Most Innovative Companies by Fast Company in 2019 and again in 2021, our mission is simple: empowering people to consume tech sustainably by offering folks a high quality, accessible,...

  • Aftersales Administration Manager

    il y a 4 semaines

    Paris, France Volta Trucks Temps plein

    Volta Trucks, a hypergrowth European Electric Truck Manufacturer, is looking for an Aftersales Administration Manager to assist us and lead the aftersales administrative service. This is a unique opportunity to start with a blank sheet of paper and design programmes that truly maximise our special culture of sustainability and innovation. **What you will...

  • Aftersales Manager

    il y a 2 semaines

    Paris, France Polène Temps plein

    **LA MAISON POLENE** Fondée en 2016 par trois frères et sœurs, la **maison française Polène** crée une collection de maroquinerie qui allie **mínimalisme et exploration créative** pour proposer des formes singulières et signatures obtenues par un **savoir-faire artisanal d’excellence**. Le cuir, issu exclusivement de **tanneries italiennes et...

  • Manager Aftersales

    il y a 2 semaines

    Paris, France smart Automobile Temps plein

    **About Smart France**: We are the brand for forward-thinkers. We celebrate challenging conventions and shaping the future of electric mobility. We focus on the essentials to bring perfection to customers. We make urban life more enjoyable and entertain our customers with new impulses. Ever since smart exists, we rewrite the automotive industry’s...

  • Aftersales Manager

    il y a 1 mois

    Paris, France Polène Temps plein

    LA MAISON POLENEFondée en 2016 par trois frères et sœurs, la maison française Polène crée une collection de maroquinerie qui allie minimalisme et exploration créative pour proposer des formes singulières et signatures obtenues par un savoir-faire artisanal d’excellence.Le cuir, issu exclusivement de tanneries italiennes et espagnoles certifiées,...

  • Aftersales Manager

    il y a 3 semaines

    Paris, France Polène Temps plein

    LA MAISON POLENEFondée en 2016 par trois frères et sœurs, la maison française Polène crée une collection de maroquinerie qui allie minimalisme et exploration créative pour proposer des formes singulières et signatures obtenues par un savoir-faire artisanal d’excellence.Le cuir, issu exclusivement de tanneries italiennes et espagnoles certifiées,...

  • Aftersales Manager

    il y a 1 semaine

    Paris, France Ekoenergetyka Polska S.A. Temps plein

    **Ekoenergetyka** est le seul fabricant polonais d'infrastructures de recharge rapide pour voitures et bus électriques. Nous sommes une entreprise technologique et nos projets de R&D innovants permettent de développer l'électromobilité à l'échelle mondiale et de changer le visage des villes en introduisant le transport **zéro émission**. Nous avons...

  • Aftersales Manager

    il y a 1 semaine

    Paris, France Ekoenergetyka Polska S.A. Temps plein

    **Ekoenergetyka** est le seul fabricant polonais d'infrastructures de recharge rapide pour voitures et bus électriques. Nous sommes une entreprise technologique et nos projets de R&D innovants permettent de développer l'électromobilité à l'échelle mondiale et de changer le visage des villes en introduisant le transport **zéro émission**. Nous avons...

  • Aftersales Manager

    il y a 1 mois

    Paris, France Huawei Consumer Business Group Temps plein

    As the Aftersales Manager in Huawei Flagship Store Paris Opéra, you should:Clarify organizational objectives and be responsible for the overall operation and business performance of service stores;Arrange the work of each position in the store, and develop the shift plan and performance objectives;Organize regular meetings to analyze problems in stores,...

  • Aftersales Manager

    il y a 3 semaines

    Paris, France Huawei Consumer Business Group Temps plein

    As the Aftersales Manager in Huawei Flagship Store Paris Opéra, you should:Clarify organizational objectives and be responsible for the overall operation and business performance of service stores;Arrange the work of each position in the store, and develop the shift plan and performance objectives;Organize regular meetings to analyze problems in stores,...

  • Aftersales Lead

    Il y a 2 mois

    Paris, France ZEEKR EU Temps plein

    **The Company** We are ZEEKR, built on a decade of European experience. We are a premium electric vehicle and technology solutions brand from Geely Holding Group, one of world’s largest privately held automotive companies. Our goal and vision is to accelerate the shift to fully electrified mobility. We are committed to driving the future of transportation...

  • Finance Analyst

    il y a 4 semaines

    Paris, France Volta Trucks Temps plein

    Volta Trucks, a hypergrowth European Electric Truck Manufacturer, is looking for a **Finance Analyst - Aftersales **to join our **Finance department.** The role is flexible with a mix of remote working, our office in Paris and occasional travel to other Volta Truck sites. This is a unique opportunity to join an ambitious scale-up where you will have the...

  • After Sales Manager Emea

    il y a 2 semaines

    Paris, France SharkNinja Temps plein

    Our purpose is to positively impact people's lives every day in every home around the world! We work very hard to provide our consumers with high-quality, exciting 5-star products that make life easier. We thrive on passion and innovation and are looking for great people, with great ideas, who want to build the next big thing and develop while they do. Our...

  • Director, Aftersales Eu

    il y a 2 semaines

    Paris, France Fisker Inc Temps plein

    About Fisker Inc. California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passionately driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world’s most sustainable...

  • Stockroom Manager

    Il y a 2 mois

    Paris, France Burberry Temps plein

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment...

  • Stockroom Manager

    il y a 6 jours

    Paris, France Burberry Temps plein

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment...

  • Gucci - Cdi - Store Operations Manager - Printemps

    Il y a 2 mois

    Paris, France Groupe Kering Temps plein

    Summary Fondée à Florence en 1921, Gucci est une maison emblématique du luxe Italien. Influente, innovante et progressiste, la marque réinvente une approche dynamique et moderne de la mode. Éclectiques, contemporaines et romantiques, les créations Gucci incarnent la quintessence de l'artisanat italien par leur qualité et l'attention portée aux...

  • CDI – Chargé d’activité FAST Digital Factory

    Il y a 2 mois

    Paris, France CHANEL Temps plein

    Poste basé à Paris (1er arrondissement), à pourvoir dès que possible. La division Mode Votre impact chez Chanel Au sein du domaine Digital, Client, AfterSales, Unicity & Authenticity de la DSI Mode, vous reportez au Responsable IT Digital Mode avec qui vous co-piloteez le portefeuille de projets de la FAST Digital Factory. Vous êtes référent...

  • CDI – Chargé d’activité FAST Digital Factory

    il y a 3 semaines

    Paris, France CHANEL Temps plein

    Poste basé à Paris (1er arrondissement), à pourvoir dès que possible. La division Mode Votre impact chez Chanel Au sein du domaine Digital, Client, AfterSales, Unicity & Authenticity de la DSI Mode, vous reportez au Responsable IT Digital Mode avec qui vous co-piloteez le portefeuille de projets de la FAST Digital Factory. Vous êtes référent...

  • GUCCI - CDI - Store Operations Manager - Printemps

    il y a 3 semaines

    Paris, France Gucci France SAS Temps plein

    Description Le responsable de département Back Office optimise les résultats de la boutique en animant l’équipe et les activités Back Office (caisse, stock, service après-vente, retouche) dans le respect des procédures définies par le Groupe. Missions • Assurer l’atteinte des objectifs du back-office et la réalisation des projets du...

  • GUCCI - CDI - Store Operations Manager - Printemps

    Il y a 2 mois

    Paris, France Gucci France SAS Temps plein

    Description Le responsable de département Back Office optimise les résultats de la boutique en animant l’équipe et les activités Back Office (caisse, stock, service après-vente, retouche) dans le respect des procédures définies par le Groupe. Missions • Assurer l’atteinte des objectifs du back-office et la réalisation des projets du...