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Internship - Guest Relation Paris J Fr H/F
Il y a 4 mois
Key accountabilities :
- Gain operational experience with Peninsula Rooms standards and procedures.
- Provide a one-stop service to guests. Ensure personalized check in / out process providing a high touch experience, use of digital tablets, knowledge of PSB & guest registration etc.
- Review the VIP list daily with the Guest Relations Manager and perform assigned duties to ensure the best possible stay for the selected arrivals.
- Ensure that all arrangements made prior to the arrival of a VIP customer are respected and communicated to other operational departments.
General requirements :
- Strong customer focus,
- Fluent both in French and English
- Availability and responsiveness,
- Sense of organization,
- Sense of confidentiality.
- Internship Agreement - mandatory
About The Peninsula Paris
Occupying a meticulously restored and modernised century-old building, The Peninsula Paris sits in the 16th Arrondissement, mere steps away from the Arc de Triomphe and Avenue des Champs-Élysées. Its exacting standards in design, luxury and service have won the hotel the highly coveted Parisian Palace designation.