Guest Relations Officer
il y a 1 semaine
Job Title: Guest Relations Manager at Sofitel Paris Le Faubourg
About the Role:
We are seeking a highly skilled Guest Relations Manager to join our team at Sofitel Paris Le Faubourg. As a key member of our hotel community, you will be responsible for delivering exceptional customer experiences and ensuring the highest level of satisfaction for our guests.
Key Responsibilities:
- Guest Welcome and Support: Welcome and assist guests in their rooms, providing a warm and personalized welcome to ensure a seamless stay.
- Personalized Experience: Personalize each guest's stay to provide a unique and memorable experience, tailored to their individual needs and preferences.
- Quality Follow-ups: Conduct daily quality follow-ups with different hotel departments to ensure that our guests receive the highest level of service and attention to detail.
- Complaint Resolution: Handle complaints and provide the best possible solutions to resolve any issues that may arise during a guest's stay.
Requirements:
- Experience in Luxury Hospitality: A minimum of 2 years' experience in a luxury hospitality environment, with a proven track record of delivering exceptional customer experiences.
- Strong Customer Relations Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues alike.
- Language Skills: Fluency in English, with additional language skills a plus.
- Technical Skills: Familiarity with Opera software is a plus, but not required.
What We Offer:
- Competitive Salary and Benefits: A competitive salary and benefits package, including a 13th-month salary bonus after 6 months and a profit-sharing bonus after 3 months.
- Opportunities for Growth and Development: Opportunities for growth and development within the Accor group, with access to numerous training opportunities and a supportive team environment.
- Recognition and Rewards: Recognition and rewards for outstanding performance, including access to the ALL Heartists program with exclusive advantages and experiences.
Accommodations and Perks:
- Internal Laundry Service: Access to an internal laundry service for uniforms, ensuring that you always look your best.
- Meal Allowance: A meal allowance to support your well-being and productivity.
- Sustainable Mobility Package: A sustainable mobility package to support your daily commute and reduce your carbon footprint.
-
Guest Relations Officer
il y a 2 semaines
Paris, Ile-de-France Royal Caribbean Group Temps pleinThe Guest Relations Officer owns each guest interaction, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations Team, the Guest Relations Officer is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs and...
-
Guest Relations Officer
il y a 3 jours
Paris, Île-de-France The Peninsula Paris Temps pleinAbout The Peninsula ParisThe Peninsula Paris is a luxury hotel located in the heart of Paris, offering an unparalleled level of service and hospitality to its guests. As a Guest Relations Officer, you will be part of a prestigious team that is dedicated to providing exceptional experiences to our discerning guests.Key ResponsibilitiesEnsure seamless...
-
Guest Relations Officer
Il y a 47 minutes
Paris, Île-de-France The Peninsula Paris Temps pleinAbout The Peninsula ParisLocated in the heart of Paris, The Peninsula Paris is a luxurious hotel that offers an unparalleled level of service and amenities. As a Guest Relations Officer, you will be part of a high-profile team that is dedicated to providing exceptional experiences for our guests.Key ResponsibilitiesEnsure seamless check-in and check-out...
-
Guest Relations Officer
il y a 2 jours
Paris, Île-de-France Accor Temps pleinAbout UsSofitel Paris Le Faubourg is a luxury hotel located in the heart of Paris, offering a unique blend of French elegance and modern comfort. As a member of the Accor group, we are committed to providing exceptional service and creating unforgettable experiences for our guests.About the RoleWe are seeking a highly skilled and experienced Guest Relations...
-
Guest Relations Host
il y a 3 jours
Paris, Île-de-France Eram Talent Temps pleinJob SummaryEram Talent is seeking a highly skilled and experienced Guest Relations Host to join our team. As a Guest Relations Host, you will be responsible for providing exceptional customer service to hotel guests, ensuring their satisfaction and creating memorable experiences.Key ResponsibilitiesInteract with guests in a friendly and professional manner,...
-
Internship in China
il y a 2 semaines
Paris, Ile-de-France Sina Careers Temps pleinLocation: China (Beijing, Shanghai, Tianjin, Qingdao, Chengdu, Shenzhen, Hangzhou)Working Place: Premium Hotel Chains (Hilton, Kempinski, Marriott, Crowne Plaza, Intercontinental, Sheraton, and many others)Duration: 5.5 to 6 monthsWorkdays: 5/7, 40 hours/weekBenefits:- Financial compensation: 3000CNY- Accommodation with a private bathroom provided at the...
-
Guest Relation Ambassador
il y a 3 jours
Paris, Île-de-France Club Med Temps pleinJob SummaryAs a Guest Relation Agent at Club Med, you will be responsible for ensuring the well-being of our guests and building a trusting relationship with them. This role requires a high level of sociability, helpfulness, and attentiveness.Key ResponsibilitiesMonitor guest stays and ensure their loyalty through exceptional service.Respond to guest...
-
Guest Relations Specialist
il y a 3 semaines
Paris, Île-de-France Accor Hotels Temps pleinCompany OverviewAccor Hotels is a leading global hospitality company, dedicated to providing exceptional experiences for guests across its diverse portfolio of brands. Our commitment to excellence and innovation allows our team members to thrive in a dynamic environment, where personal growth and professional development are prioritized.Position OverviewThe...
-
Guest Relations Specialist
il y a 3 semaines
Paris, Île-de-France Club Med Temps pleinGuest Relations Specialist (M/F) Job location Club Med Resorts Additional Job Posting Location Club Med Resorts Certifications Diploma in Tourism/ Hotel service or similar mandatory Language English required, fluency in French. Experience level Experience in a hotel-style structure required Contract type Temporary contract ...
-
Guest Relations Specialist
il y a 3 semaines
Paris, Île-de-France Club Med Temps pleinFront Desk Agent (M/F) Job Location Club Med Resorts Additional Job Posting Location Club Med Resorts Certifications Diploma in Tourism/ Hotel service or similar mandatory Language Requirements Proficiency in English is essential, with fluency in French preferred. Experience Level Prior experience in a hospitality environment is...
-
Guest Relations Specialist
il y a 3 semaines
Paris, Île-de-France Club Med Temps pleinGuest Relations Specialist / Reception Associate (M/F)Job LocationClub Med ResortsAdditional Job Posting LocationClub Med ResortsCertificationsDiploma in Hospitality Management or equivalent requiredLanguageProficiency in English is essential, with fluency in French preferredExperience LevelBackground in Hotel Front Desk Operations and International Guest...
-
Public Relations
il y a 2 semaines
Paris, Île-de-France Club Med Temps pleinAbout Club Med Club Med is a renowned global resort operator offering all-inclusive vacations in stunning destinations worldwide. We are committed to providing exceptional guest experiences through our dedicated team of GOs (Gentil Organisateur) who embody the spirit of hospitality and create unforgettable memories for our guests. Your Role: Public...
-
Guest Relations Supervisor
il y a 3 semaines
Paris, Île-de-France Club Med Temps pleinGuest Relations Supervisor Job Location Club Med Group Contract Type Temporary Contract Compensation Package Permanent contract in accordance with CLT regulations. Salary based on profile and experience in the role. Accommodation and meals provided at the Village, along with additional benefits related to the activities of Club...
-
Guest Relation Manager
il y a 3 jours
Paris, Île-de-France Tunon Temps pleinAbout the Role:We are seeking a highly skilled Guest Relation Manager to join our team at Tunon. As an ambassador of our hotel, you will be responsible for ensuring the comfort and well-being of our guests throughout their stay.Key Responsibilities:Establish and maintain relationships with guests, understanding their needs and preferences.Develop and...
-
Guest Relations F&B Coordinator
il y a 3 jours
Paris, Île-de-France Hyatt Corporation Temps pleinJob SummaryWe are seeking a highly skilled and enthusiastic Guest Relations F&B Coordinator to join our team at the Park Hyatt Paris-Vendome. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable and enjoyable experience.Key ResponsibilitiesProvide warm and...
-
Guest Relations F&B Coordinator
il y a 4 jours
Paris, Île-de-France Hyatt Corporation Temps pleinJob SummaryWe are seeking a highly skilled and enthusiastic Guest Relations F&B Coordinator to join our team at the Park Hyatt Paris-Vendome. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable and enjoyable experience.Key ResponsibilitiesProvide warm and...
-
Guest Relations F&B Coordinator
il y a 5 jours
Paris, Île-de-France Hyatt Corporation Temps pleinJob SummaryWe are seeking a highly skilled and enthusiastic Guest Relations F&B Coordinator to join our team at the Park Hyatt Paris-Vendome. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable and enjoyable experience.Key ResponsibilitiesProvide warm and...
-
Guest Relations Specialist
il y a 3 semaines
Paris, Île-de-France Club Med Temps pleinFront Desk Agent (M/F) Job location Club Med Resorts Additional Job Posting Location Club Med Resorts Certifications Diploma in Tourism/ Hotel service or similar mandatory Language English required, fluency in French. Experience level Experience in a hotel-style structure required Contract type Temporary contract Package ...
-
Guest Relation Apprenti(e)
il y a 3 semaines
Paris, Ile-de-France ACCOR Temps pleinRole: Guest Relation Apprenti(e) Job Type: Apprenticeship , Full TimeLocation: Paris, Apply for this job now.
-
F&B Guest Relations Internship Position
il y a 3 semaines
Paris, Île-de-France Hyatt Corporation Temps pleinPosition: Guest Relations in Food & BeverageBecome a part of our esteemed team at Hyatt Corporation, where we focus on fostering the well-being and development of our clients, partners, colleagues, suppliers, and the community.Key Responsibilities:Greet and assist guests at our dining establishmentsManage incoming calls and coordinate reservationsResolve...