Customer Success Specialist
il y a 5 jours
Our client is an international scale-up company in the tech industry, offering a solution that connects millions of shoppers with local stores to help them make smarter shopping decisions. Their solutions support retailers and brands in engaging customers from online research to in-store purchases. They are now seeking a dynamic and motivated candidate to join their Customer Success team.
Your responsibilities and impact working as a Customer Success Specialist will be:
- Translating data from advertising campaigns conducted for business clients into actionable insights for the Sales team, identifying new business opportunities, and providing tailored commercial narratives.
- Supporting French clients by analyzing data to generate valuable insights, such as assessing the ROI of online advertising campaigns and the efficiency of budget allocations.
- Developing and delivering comprehensive presentations to clients, transforming data and results into clear, actionable insights.
- Monitoring the market to identify cultural trends and changes in customer expectations, and recommending innovative data reporting and visualization techniques to our client’s Product and Technology teams.
Skills, qualifications and interests you need to succeed in this role:
- You have a native-level proficiency in French and fluency in English.
- You have a bachelor's degree in Marketing, Economics, or a related field.
- You have a minimum of 2 years of experience in market research, marketing insights, or big data analysis.
- You have previous experience in consumer research and business intelligence analysis.
- You have proficiency with data analysis and visualization tools (e.g., Excel, Tableau) and Google Suite (particularly Sheets and Presentations).
- You have a dynamic, curious, and open-minded attitude.
- You have strong organizational skills and the ability to work effectively under pressure, especially with tight deadlines.
What’s in it for you?
- Permanent contract.
- Compensation aligned with the market and your experience.
- Being part of a growing international scale-up company.
- Company laptop.
- Flexible working arrangements (hybrid or fully remote).
- Start date: ASAP.
#JobOpportunity #ScaleUp #Paris #CustomerSuccess #Advertising #Retail
-
Customer Success Specialist
il y a 2 semaines
Paris, Île-de-France Cisco Systems Temps pleinWhat you will doThe Customer Success Specialist (CSS) role is a highly critical, strategic advisor and technical authority that engages with customers to accelerate their adoption of Cisco products & solutions that transform their business and drive business outcomes. The role resides within the Cisco Customer Experience (CX) organization, one of Cisco's...
-
Customer Success Specialist
il y a 2 semaines
Paris, Île-de-France Ledger Temps pleinWe're making the world of digital assets accessible and secure for everyone. Join the mission.Founded in 2014, Ledger is the global platform for digital assets and Web3. Over 20% of the world's crypto assets are secured through our Ledger Nanos. Headquartered in Paris and Vierzon, with offices in the UK, US, Switzerland and Singapore, Ledger has a team of...
-
Customer Success Specialist
il y a 2 semaines
Paris, Île-de-France Picadeli France Temps plein**JUSTE UNE AUTRE ENTREPRISE ?**Non, vraiment pas Nous sommes Picadeli - une FoodTech internationale de premier plan dans le fast-food sain et durable avec plus de 2.000 bars à salades à travers l'Europe et les États-Unis. Nous offrons un concept de bar à salades innovant et intelligent où les consommateurs peuvent confectionner leurs propres salades...
-
Customer Success Specialist Store Locator
il y a 2 semaines
Paris, Île-de-France Partoo Temps plein**QUI SONT ILS? \uD83D\uDC40**Partoo est une scale-up saas B2B qui a à cœur d'aider les commerces locaux, grandes entreprises ou PME à se rapprocher de leurs clients. Pour cela, ils ont développé une plateforme tout-en-un et différentes solutions qui s'articulent autour de 3 propositions de valeur : être visible, être choisi et acquérir de nouveaux...
-
Alternance Customer success manager
il y a 3 semaines
Paris, Ile-de-France ISCOD Temps pleinAlternance Customer success manager - Paris (F/H) Ceci est une offre pour un contrat en ALTERNANCE. Vous devez être titulaire d’un BACCALAUREAT et remplir les critères d’éligibilité.Qui sommes-nous ?L’ISCOD, spécialiste de la for
-
Customer Success Manager
Il y a 2 mois
Paris, Ile-de-France Morningstar Temps pleinAbout the roleWe are looking for a Customer Success Manager who wants to push themselves in a career in Financial Services.In this position your responsibilities will grow with the role, commensurate with success. Along with providing top-tier support to clients of Morningstar Enterprise Products, you will be involved in enhancing our global service delivery...
-
Customer Success
il y a 2 semaines
Paris, Île-de-France HostnFly Temps pleinHostnFly participe depuis 6 ans à la révolution du secteur de l'hospitality en permettant à tout le monde de pouvoir louer son logement sans contrainte pendant ses absences.Notre objectif est d'offrir à nos clients une gestion locative clé en main, tout en garantissant un revenu maximal grâce à un algorithme de pricing unique développé en...
-
Customer Success Manager en apprentissage
il y a 5 jours
Paris, Ile-de-France Study Advisor by l'Etudiant Temps pleinALTERNANCE - Customer Success Manager F/HVos missions :Rattaché.e au directeur du développement de chez Study Advisor, vos missions en tant que Customer Success Manager seront les suivantes :Onboarder nos nouveaux clients : rendre l’expérience la plus agréable et efficace possible en les accompagnant dans la prise en main de notre plateformeGarantir...
-
Customer Success Associate
il y a 5 jours
Paris, Ile-de-France Material Bank® Europe Temps pleinCustomer Success AssociateMaterial Bank Europe, ParisJoining our European team as a Customer Success Associate gives you the opportunity to play a key role in the continued expansion of Material Bank in Europe. You will have an opportunity to work directly with our Members (Architects and Designers, and brands) from across Europe.Your focus will be on...
-
Strategic Customer Success Manager
il y a 5 jours
Paris, Ile-de-France MicroStrategy Temps pleinCompany DescriptionAt MicroStrategy, our mission is to make every enterprise a more intelligent enterprise. MicroStrategy transforms organizations into intelligent enterprises through data-driven innovation. We match smart people to dynamic projects and technologies that truly challenge their talents. Curious and creative in outlook, our success is built on...
-
Customer Success Manager
il y a 1 semaine
Paris, Île-de-France Braze Temps pleinWHAT YOU'LL DOOwn client renewals, retention and net retention targets for your customersBe your customers' main point of contact and trusted advisor at BrazePartner with Account Executives to provide an excellent customer experience and to ensure commercial alignmentDrive feature adoption by building a shared Success Plan with your customers, providing...
-
Customer Success Manager
il y a 2 semaines
Paris, Île-de-France Salesforce Temps pleinTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer Success Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every...
-
Customer Success Manage
il y a 2 semaines
Paris, Île-de-France Trustpair Temps pleinAbout the role:Trustpair is looking for a dynamic Customer Success Manager to join our Customer Department (9 people today) to ensure the satisfaction and success of our growing portfolio. Our new Customer Success Manager will handle an vast range of clients with a special focus on our brand new Italian market, as well as other international clients.As a...
-
Customer Success Manage
il y a 1 mois
Paris, Île-de-France Trustpair Temps pleinAbout the role:Trustpair is looking for a dynamic Customer Success Manager to join our Customer Department (9 people today) to ensure the satisfaction and success of our growing portfolio. Our new Customer Success Manager will handle an vast range of clients with a special focus on our brand new Italian market, as well as other international clients.As a...
-
Customer Success
il y a 2 semaines
Paris, Île-de-France D-Edge Hospitality Solutions Temps pleinA PROPOS DE L'EQUIPE :D-EDGE recrute pour les équipes Lounge Up C'est une plateforme tout-en-un qui facilite la gestion de la relation client et des opérations hôtelières. Elle aide les hôtels à améliorer la satisfaction client, à augmenter leurs revenus et à booster leur productivité.Leader en Europe dans le secteur des solutions CRM (Customer...
-
Customer Success Manager
il y a 1 mois
Paris, Île-de-France AmazingContent Temps pleinEn tant que Customer Success Manager, tu accompagnes les équipes de communication et leurs dirigeants dans la maîtrise de l'application AmazingContent pour qu'ils deviennent des Leaders Connectés sur les réseaux sociaux.Grâce à l'écoute active des clients sur le terrain et un esprit analytique résolument orienté problem-solving, tu auras la...
-
Customer Success Manager
il y a 2 semaines
Paris, Île-de-France New Step Temps pleinNous recherchons pour notre client un Customer Success Manager H/F:**Vos missions**:- Accompagner nos nouveaux clients et les aider à maîtriser la plateforme- S'assurer de la satisfaction des clients et du succès des programmes- Mettre en oeuvre toutes les actions visant à améliorer la performance du programme**Profil recherché**:- Vous disposez de 3...
-
Alternance Customer success manager
il y a 3 semaines
Paris, Île-de-France ISCOD ALTERNANCE Temps pleinVous travaillerez en étroite collaboration avec l'équipe commerciale, marketing et projet. Vos missions seront les suivantes : Customer Success :Être le point de contact de contact pour les clients (les marques) après signature du contrat par l'équipe commerciale, et répondre à leurs besoinsAccompagner la clientèle pour optimiser l'impact de leurs...
-
Customer Success
il y a 2 semaines
Paris 10 Entrepôt, Île-de-France Luko Temps plein**Luko Real Estate (ex-Unkle) **est notre équipe qui simplifie le quotidien des agences immobilières.**Comment ?** Grâce à notre outil, on fait gagner du temps aux agences immobilières tout en protégeant leurs propriétaires des risques de loyers impayés, mais pas que **Ce que nous proposons ? **Une plateforme digitale et des produits d'assurance...
-
Customer Success Manager
il y a 2 semaines
Paris, Île-de-France OpenAI Temps pleinAbout the team Our Customer Success team at OpenAI is dedicated to partnering with our customers and their people to embrace AI through the adoption of ChatGPT Enterprise. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. We see every interaction is an opportunity to...
