Customer Service Team Lead
il y a 1 semaine
hlpy ,born in 2020 is a tech road assistance insurance start-up founded by a group of visionaries who quickly understood the needs of many global customers. They developed a digital and modern solution that has revolutionized the sector.
Our dream started in Italy, has expanded into France, and is now taking shape in Spain. This dream is growing continuously, and we are on a mission to expand in other markets soon. Our business offers a B2B2C model aimed at all automotive sectors (insurance companies, car manufacturers, rental companies, mobility providers, etc.). This model enables their customers to instantly request roadside assistance services and replacement solutions in real-time by using the most advanced digital platform on the market.
As our team starts to take shape globally, our growth ambitions and market demand means we are at the forefront of being major player in the sector. For this reason, we are actively seeking a highly motivated Team Leader Customer Service to join our global team to improve our processes and continuously ensure we deliver quality services.
Responsibilities:
- Be part of an operational contact structure for managing clients in case of difficulties, such as vehicle breakdowns.
- Shift organisation and monitoring.
- Oversee the digital support process, intervening where necessary.
- Ensures the success of support via chat or voice channels, and/or by connecting directly with our network of suppliers.
Requirements:
- Total availability for shifts 24h 7/7
- Fluent in French
- Good Knowledge of English
- Previous experience in operations and/or customer service like team leader
- Ability to manage the planning of Shifts
- Team spirit
- Knowledge of Italian will be a plus
Extra information:
- This role is shift based and requires occasional night and weekend shifts
Please send you CV in english
-
Customer Care Team Leader
il y a 2 semaines
Toulouse, Occitanie, France Eurecia Temps pleinÀ propos d'EuréciaDepuis sa création en 2006, Eurécia contribue à l'épanouissement des collaborateurs(rice) et des entreprises, en alignant leurs objectifs de performance, d'expérience et d'impact. Car oui, nous sommes convaincus qu'expérience rime avec performance (et pas qu'au sens littéral ).Grâce à ses solutions RH et sa vision nouvelle de la...
-
Customer Support Lead
il y a 4 semaines
Toulouse, France NAVBLUE Temps pleinJob Summary: The jobholder, as Customer Support Lead, is part of Customer Experience NAVBLUE, Customer Support department. He is responsible for the support and services of Flight Operations Solutions delivered to the customers. The Flight Operations Solutions address Flight Ops, Ground Administration, and Flight Ops Monitoring applications. ...
-
Customer Support Lead
il y a 4 semaines
Toulouse, Occitanie, France Airbus Temps pleinDescription de l'emploi :Job Summary:The jobholder, as Customer Support Lead, is part of Customer Experience NAVBLUE, Customer Support department.He is responsible for the support and services of Flight Operations Solutions delivered to the customers.The Flight Operations Solutions address Flight Ops, Ground Administration, and Flight Ops Monitoring...
-
Customer Support Lead
il y a 4 semaines
Toulouse, France airbus Temps pleinJob Description: Job Summary:The jobholder, as Customer Support Lead, is part of Customer Experience NAVBLUE, Customer Support department.He is responsible for the support and services of Flight Operations Solutions delivered to the customers.The Flight Operations Solutions address Flight Ops, Ground Administration, and Flight Ops Monitoring...
-
Customer Care Team Leader
il y a 4 semaines
Toulouse, France Eurecia Temps pleinÀ propos d'EuréciaDepuis sa création en 2006, Eurécia contribue à l’épanouissement des collaborateurs(rice) et des entreprises, en alignant leurs objectifs de performance, d’expérience et d’impact. Car oui, nous sommes convaincus qu’expérience rime avec performance (et pas qu’au sens littéral !).Grâce à ses solutions RH et sa vision...
-
Customer services
il y a 2 semaines
Toulouse, Occitanie, France airbus Temps pleinJob Description: French BelowYou have a technical experience working directly on Aircraft (mecano, repair, maintenance) and you want to develop new skills? This job is for youBecome an Airbus Ambassador Join Airbus Training Center as Structure Repair instructor (m/f).The priority of Training by Airbus is simple: ensuring its customers have the knowledge,...
-
Team Leader H/F
il y a 2 semaines
Toulouse, Occitanie, France SPIE ICS Temps pleinDans le cadre d'un contrat de Services managés Réseau et Sécurité pour notre Client évoluant dans le secteur aéronautique et spatial, nous constituons les futures équipes sur un périmètre géographique international.Ces futures équipes opérationnelles auront la charge de la production des services sur les Lignes de service LAN, WAN, Mobilité,...
-
team leader approvisionnement
il y a 2 semaines
Toulouse, Occitanie, France PROCEMO Group Temps pleinProcemo | Découvrez notre dernière offre d'emploi Revenir aux offres TEAM LEADER APPROVISIONNEMENT (H/F)31 Toulouse Supply Chain CDI Postuler Entreprise Vous souhaitez donner du sens à votre carrière et vous investir dans un vrai projet d'entreprise dont vous serez l'acteur ?Alors bienvenue chez PROCEMO, Cabinet de Conseil spécialisé à 100% sur les...
-
Team Leader H/F
il y a 2 semaines
Toulouse, Occitanie, France Spie Temps pleinDescription du poste Intitulé de la fonction / poste Team Leader H/F Type de contrat Durée indéterminée Nature de contrat Temps plein Statut Cadre Votre mission Dans le cadre d'un contrat de Services managés Réseau et Sécurité pour notre Client évoluant dans le secteur aéronautique et spatial, nous constituons les futures...
-
Team Lead support software
il y a 2 semaines
Toulouse, Occitanie, France Cs Group Temps pleinis a successful international space company. For 40 years, we have been supporting our customers with qualified experts in the field of engineering, science and administration. HE Space has joined forces with CS Group to lead the engineering and digital space market in Europe and to provide highly skilled consulting.Be responsible for developing the...
-
Team Leader en Assistance technique
il y a 2 semaines
Toulouse, Occitanie, France AIR SUPPORT Temps pleinTeam Leader en Assistance technique (sur avion) (H/F) Votre future mission Afin de renforcer notre équipe Assistance technique (FAL), nous recherchons un Team Leader (H/F).Rattaché(e) au Responsable des opérations Assistance Technique vous serez chargé d'assurer l'ordonnancement de l'activité de votre équipe, d'animer votre équipe en soutenant les...
-
Flight Hour Services
il y a 4 semaines
Toulouse, France airbus Temps pleinJob Description: We are looking for a Customer Program Manager (m/f) for our Commercial Aircraft business to join our Flight Hour Services team within Airbus Customer Services Department based in Toulouse, France.Want to work in a fast paced environment which is closely connected to the customer and has the ability to directly influence business performance...
-
team leader h/f
il y a 2 semaines
Toulouse, Occitanie, France SEGULA Technologies Temps pleinDescription de l'entreprise Explorez de nouveaux horizons au sein d' un groupe d'ingénierie mondiale à forte croissance. Chez SEGULA Technologies, vous aurez l'opportunité de travailler sur des projets passionnants et de façonner l'avenir au sein d'une entreprise pour qui l'innovation est indissociable de l'ingénierie. Nouvelles mobilités,...
-
Technical Lead
il y a 2 semaines
Toulouse, Occitanie, France Airbus Temps pleinTechnical Lead - Tech Data page is loaded Technical Lead - Tech Data Apply locations Bangalore Area time type Full time posted on Posted 18 Days Ago job requisition id JR Job Description:A position of Technical Leader has just been opened within Airbus India for Information Management (IM) for Airbus Programmes, Customer Engagement & Services. Our mission...
-
Team Leader H/F
il y a 2 semaines
Toulouse, Occitanie, France INETUM Temps pleinMission Pour le compte d'un leader mondial du secteur aéronautique, vous intégrerez une équipe Inetum de 90 personnes évoluant sur l'ensemble des composants d'infrastructures (Systèmes / Virtualisation / Stockage / Sauvegarde / Réseaux et sécurité notamment). Dans un environnement innovant et s'appuyant sur les principes Agile et ITIL, vous...
-
Team Leader H/F
il y a 4 semaines
Toulouse, France INETUM Temps pleinMission Pour le compte d'un leader mondial du secteur aéronautique, vous intégrerez une équipe Inetum de 90 personnes évoluant sur l'ensemble des composants d'infrastructures (Systèmes / Virtualisation / Stockage / Sauvegarde / Réseaux et sécurité notamment). Dans un environnement innovant et s'appuyant sur les principes Agile et ITIL, vous...
-
Customer Support
il y a 2 semaines
Toulouse, Occitanie, France airbus Temps pleinJob Description: English Version :Airbus Commercial Aircraft is looking for a Customer Support - AIRBUS Avionics Product Leader (f/h) to join our based in Toulouse, France.AIRBUS Avionics is a human-size entity (550 FTE), chamber of Reference for Avionics Equipments which designs, develops, manufactures & supports a wide panel of strategic products (Flight...
-
Customer Support
il y a 2 semaines
Toulouse, Occitanie, France airbus Temps pleinJob Description: English Version :Airbus Commercial Aircraft is looking for a Customer Support - AIRBUS Avionics Product Leader (f/h) to join our based in Toulouse, France.AIRBUS Avionics is a human-size entity (550 FTE), chamber of Reference for Avionics Equipments which designs, develops, manufactures & supports a wide panel of strategic products (Flight...
-
Customer Operations Lead Associate
il y a 3 semaines
Toulouse, France Randstad Sourceright Temps pleinRandstad Sourceright is a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. Sourceright's experience encompasses all facets of the talent acquisition of permanent employees and the contingent and contractor workforce. Reporting to the Senior Operations Manager,...
-
Customer Support
il y a 2 semaines
Toulouse, Occitanie, France Airbus Temps pleinDescription de l'emploi :English Version :Airbus Commercial Aircraft is looking for a Customer Support - AIRBUS Avionics Product Leader (f/h) to join our based in Toulouse, France.AIRBUS Avionics is a human-size entity (550 FTE) , chamber of Reference for Avionics Equipments which designs, develops, manufactures & supports a wide panel of strategic products...
