Partnerships Manager

Company Description

Accor Tech & Digital is the power engine of Accor technology, digital business and transformation. Our 5,000 talents are committed to deliver the best tech and digital experiences to our guests, hotels and staff across 110 countries and to shape the future of hospitality.

Job Description

Accor Tech & Digital is the innovation and technological transformation lab of the world leader in hospitality.

Our teams, known as Heartists®, bring together the best of hospitality with the best of tech and digital. Our ambition is to provide our customers with personalized, memorable, and sustainable experiences.

Here, we create new ways to travel within each of our 5,500 hotels, connecting closely with our 100 million clients in 110 countries.

Here, we are at the heart of an incredible playground for technological transition and the design of digital products and services for our customers and hotel teams.

Here, your scope will know no boundaries;

So join us and dare to make an impact on the world

As a Partnerships Manager at Accor, you will have the mission to build and maintain a portfolio of partners aiming at enriching our ALL loyalty program value proposition and drive new revenue generation.

You will directly report to Travel Partnerships Director, and work closely with each Regional Partnership Heads, Finance, Marketing, and Product & IT teams. This team currently manages a portfolio of airlines, rail, mobility and lifestyle partners globally.

Objective

Develop, manage, and coordinate a portfolio of travel partners for a dedicated region.

Your Mission

• Identifying, securing, and executing partnership opportunities in collaboration with regional hubs.
• Analyze existing partnerships and define the development and management strategy for your portfolio of partnerships, in collaboration with regional hubs, in order to achieve defined objectives and develop their potential.
• In collaboration with regional hubs, maintain relationships with our partners in order to maximize potential, discover new opportunities, and ensure long-term relationships.
• Coordinate the development and deployment of new partnerships with various stakeholders (regional hubs, Business Operations Manager, Product, Tech, Data, Legal, Customer Care, Accounting, etc.).
• Ensure that all commitments and conditions negotiated in contracts are respected (marketing commitments, reporting, invoicing, etc.).
• Analyze the performance of projects and partnerships, identify key success factors, and share lessons learned and knowledge with the various stakeholders.
• Work with the Product, Tech, Data, Legal, Customer Care, Accounting, and Marketing teams to develop and manage your portfolio.
• Work closely with regional hubs to support and monitor their growth and partnership activation plans.

Qualifications

• Minimum 5 years of relevant work experience of loyalty partnership management in Airlines, Rail, Mobility environments.
• Proven expertise in the field of travel product and services.
• Understanding of loyalty program economics in a B2C environment.
• An international experience is highly valued.
• Very strong written and verbal communication skills in both English and French with an innate attention to detail.
• Master’s degree in marketing, business, or relevant field of study.
• Possess an understanding of how to drive business and marketing with and through the partner ecosystem.
• Excel at cross-group collaboration, creative thinking, problem solving and have a bias for action.
• Motivated self-starter who thrives on working in complex and challenging environments of a rapidly evolving business.
• Analytical tendencies with a natural curiosity to measure, test, learn and iterate in order to get the best results possible.
• Minimum 3 years in project management skills with experience gaining consensus and driving deliverables with individuals inside and outside the organization.

Additional Information

Accor Dares To Impact the world. Accor is committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents. We adopt a continuous improvement approach to reduce the impact of digital on the environment across all our projects. your career: We enable all our employees to manage their work-life balance and offer them the means to shape their work environment according to their preferences. Training and career paths are defined both individually and collectively, allowing us to grow together on a daily basis. Specifically, at Accor Tech & Digital:Remote work available several days per week from France, with flexible work options: work from home, from our offices, or even from our hotels and coworking spaces through Worklib. Every Wednesday a