Senior Customer Support Leader

Il y a 4 jours

Paris, Île-de-France Yousign Temps plein 65 000 € - 85 000 €/an

Youtrust seeks a Senior Customer Support Manager to shape and scale an outsourced operating model for a premier digital trust platform. You will lead performance, governance and ongoing improvements across support channels, ensuring high-quality customer experiences and robust data and dashboards.

In this role, you will own partnerships with external providers, drive automation and AI-driven initiatives, and align with Product, Tech and Sales to deliver scalable, compliant customer success.