Account Manager

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Grow our most important accounts. Turn a base of 100+ industrial clients into our next stage of growth. Build the account strategy from a blank page.

Tracklab is hiring its first Account Manager to lead expansion across the companies that already run on our platform: the system of record that 100+ industrial companies rely on to manage supplier and product compliance data.

You will report to François, our Sales Lead (ten years in B2B software, formerly Head of Sales at Regate), and work hand in hand with our Ops and Customer Success team, who own the client relationship and know our accounts best. Their knowledge, and the data behind it, is your starting point on every account.

What makes this role interesting?

Account strategy, not order-taking. You build real expansion plans on groups and multi-site organizations, reach new decision makers, and grow our footprint account by account.

Data is your edge. A large part of the role is generating and reading usage and account data to know where the value is, prioritize your portfolio, and walk into every account already knowing it better than anyone.

A blank page to own. This is a new role. We build the expansion playbook with you, you do not inherit a rigid script.

Real momentum behind you. Our platform now includes plans and modules that many clients have never been offered, and a base that keeps deepening its usage. You expand into demand that already exists.

You could be a good fit if you have experience in account management, expansion or upsell in B2B SaaS, the instincts of a strategic closer, and genuine command of data. You would rather build a smart plan on ten accounts than blast a hundred.

The essentials

• Montmartre, Paris. Office-first, with some flexibility for remote work.
• 50k fixed + 30k uncapped variable, 80k OTE.
• Permanent contract (CDI). Start as soon as possible.
• French-speaking team. Professional English required, as around 40% of our clients are not French-speaking.

Why Tracklab exists

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The strength of a nation rests on the strength of its industry. Yet every new French and European regulation creates a wave of compliance work for thousands of industrial companies. Without the right tooling, they absorb the cost: expensive audits, customs blocks, product recalls running into millions of euros, while less-constrained foreign competitors gain ground.

Tracklab resolves this paradox. The more we regulate to protect consumers, the heavier the burden on European companies. Tracklab makes compliance as light as possible, protecting citizens and the competitiveness of our industrial champions at the same time, without compromise.

Concretely, we are building the system of record for regulated supply chains. In critical industries such as food and beverage, animal nutrition, packaging, cosmetics, flavors and fragrances, chemicals and pharma, compliance data still moves through emails, PDFs and spreadsheets. Tracklab provides the infrastructure layer that lets industrial companies collect, structure, validate and securely share trusted supplier and product data, in an auditable and AI-native way.

Each deployment starts inside a single industrial company. As that company brings its suppliers and partners onto the platform, individual deployments connect into a trusted data network across supply chains.

We already work with more than 150 industrial companies and 40,000 suppliers. Our long-term ambition is to build the reference group for industrial compliance across all its dimensions, but the near-term mission of this role is clear: sell our software.

The team

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Tracklab was founded at the end of 2022 by Nicolas Henry (Ponts & Chaussées, Columbia University, formerly Uber San Francisco) and Fadel Bennani (HEC Paris, formerly Bain & Company). François Cadoret joined as Sales Lead, with ten years in B2B software sales and a past role as Head of Sales at Regate. The commercial team also includes several Account Executives with past experiences in multi-stakeholders and mid/up-market deals.

This is a newly created role. Today we have Account Executives who win new logos, but no Account Manager: expansion on the existing base is handled ad hoc by Fadel, our founder, and Hadrien Fauchet, our Ops Manager.

You will report to our Sales Lead, François, and work hand in hand with our Ops and Customer Success team, who own the client relationship and know our accounts best. Their knowledge is your starting point on every account.

Why this role, now

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Tracklab has earned the trust of more than 150 industrial clients. Many started with us on