Senior Customer Success Ops Lead — Hybrid
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Pigment is seeking a Customer Success Operations Manager to own strategy, planning, and the operational backbone of the CS organization. The role focuses on how CS plans, runs, and aligns, building rhythms, workflows, and cross-functional connections for scalable, high-quality customer experiences.
This is a hybrid role based in Paris or New York, offering exposure to a fast-growing SaaS environment and opportunities to implement AI-driven automations across the customer lifecycle.