Remote Customer Success Manager — Scaled Accounts
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Matrix42 is expanding its Customer Success organization in Europe and seeks a Customer Success Manager for Scaled Accounts in Paris. You will own a portfolio of 100–150 named customers, balancing personal engagement with scalable programs to drive renewals and growth.
Your actions will influence gross revenue retention and contribute to net revenue retention through expansion. You will coordinate with Sales, delivery, and partners, lead adoption initiatives, and run targeted business reviews and