Communications Manager, EMEA

WHAT ON EARTH IS DECIEM?

We are a collective of disrupters and doers, of creatives and scientists, with a mission to reimagine the world of beauty.

Since inception, our vertically integrated structure, including our own laboratories, manufacturing, retail stores, and brand infrastructure, have enabled us to rapidly identify opportunities and deliver quality. Home to The Ordinary, NIOD, AVESTAN, and other emerging brands, our goal is to create with purpose. We were founded on the principle of doing everything that others don’t. Because normal gets you nowhere.

We are DECIEM, The Abnormal Beauty Company.

We are growing rapidly and we’re looking for someone who shares this vision and wants to grow with us

WHAT WE'RE LOOKING FOR

We’re seeking a Communications Manager to coordinate the department’s regional planning and execution - leading the EMEA editorial calendar, creating regional toolkits, aligning stakeholders, and ensuring consistent, compliant deployment across local markets and agencies for The Ordinary and other DECIEM brands. You’ll translate global strategies into regionally relevant frameworks, manage workflows and approvals, and consolidate reporting and learnings for continuous improvement.

THIS IS A FIXED‑TERM CONTRACT (MATERNITY LEAVE) UNTIL JUNE 2027

STRONG ASSET

• Bilingual in English and French, with 5+ years of experience in Communications or Public Relations; beauty industry and regional experience considered an asset.
• 2+ years of management experience, with demonstrated people leadership and strong program management skills.
• Strong understanding of cultural trends across EMEA, with a data-driven and creative approach, excellent communication and stakeholder management skills, and the ability to collaborate effectively and thrive in a fast-paced environment.

WHAT YOU'D BE DOING IN THIS ROLE

Strategy & Cross-Market execution

• Lead the strategy, planning, and implementation of EMEA regional communications campaigns and initiatives.
• Translate global strategies into EMEA storytelling frameworks, messaging hierarchies, and comms angles for local market activation
• Own the regional editorial calendar; identify seasonal, cultural, and trend-driven opportunities for proactive and reactive storytelling.
• Act as a coordination hub between global, regional, and local teams to ensure alignment, timing, and consistent narrative.
• Own the creation of regional toolkits (narratives, messaging, press materials, influencer guidance) and rollout materials for market activation.
• Oversee adaptation of global assets for EMEA use; ensure consistency, quality, and compliance.
• Create & adapt press and communications assets for the region in partnership with Design and Brand.

Governance & Optimisation

• Maintain a central repository (Sharepoint) for toolkits, assets, and playbooks and drive adoption across markets.
• Manage timelines, workflows, and approval processes across internal stakeholders and global partners
• Consolidate and disseminate learnings, success cases, and strategic guidance across clusters.
• Manage regional reporting, consolidating and analyzing performance, learnings, and market feedback into dashboards, and recommend optimisation
• Support issues/crisis protocols and escalation paths in partnership with leadership and Legal; maintain readiness materials.

People Leadership & Partnerships

• Reports to the Head of Communications EMEA
• Manage the Community & Culture Specialist and scope of work to build community plans within regional relevant culture verticals.
• Collaborate closely with EMEA Market Cluster Communications Managers for local relevancy
• Partner with Regional Commercial and Brand teams to align launch plans and priorities to business targets while protecting brand integrity.

SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE

• 5+ years of experience in Communications or Public Relations, with beauty industry and regional experience considered an asset.
• 2+ years of management experience, with demonstrated people leadership and strong program management skills.
• Strong understanding of cultural trends across EMEA, with a data-driven approach to identifying opportunities and informing communications strategies.
• Excellent written and verbal communication skills, with strong planning, prioritisation, attention to detail and stakeholder management capabilities.
• A creative, collaborative and proactive team player who thrives in a fast-paced environment and can manage competing priorities effectively.

BUILDING GROWTH TO POWER GOOD

• Defy Convention.
• Make it real.
• Play in the grey.
• Build Bridges.
• Be the rabbit.