Global Customer Service Manager

Longchamp recherche un Responsable CRM & Service Client International à Paris pour remplacer un congé maternité. Vous garantirez la satisfaction et la fidélisation des clients à travers le pilotage du CRM et du Service Client sur un périmètre international et multicanal.Vous définirez la stratégie CRM, optimiserez les parcours clients, et piloterez...

As part of LightOn’s Customer Services & Solutions team, you will support customers across the full value chain: from understanding business needs and identifying relevant use cases to solution design, deployment, adoption and long-term value creation. The role sits at the intersection of consulting, technology, delivery and customer success. You will work...

Job Title: Customer service manager World Export Contract type: Permanent Job Description: Function Based at the headquarters in La Ménitré (35 minutes from Angers city center, 30 minutes from Saumur) and reporting to the Global Customer Service Director, your role will be to ensure Customer Service for our clients all over the world; North and South...

We’re looking for an experienced and dynamic Customer Service Manager to lead and evolve our customer service operation in France. This is a high-impact leadership role where you’ll shape and deliver the customer service strategy, ensuring a seamless and high-quality experience across the full customer journey. From Inside Sales through to Contracts and...

Mastercard Inc. in Paris is seeking a Regional Customer Success Manager for Services to drive adoption and value realization of network products. You will collaborate with cross-functional teams to ensure customer health and positive outcomes.You will translate complex technical capabilities into practical solutions, analyze customer metrics, and identify...

Salesforce est le CRM IA n°1, où les humains et les agents contribuent ensemble à la réussite des clients. Ici, l’ambition rencontre l’action. La technologie rencontre la confiance. Et l’innovation n’est pas un mot à la mode, c’est un mode de vie. Le monde du travail tel que nous le connaissons est en train de changer et nous recherchons des...

Bienvenue chez RIMOWA , la première Maison Allemande du Groupe LVMH.Dans un contexte de forte accélération de la stratégie de Service Client de RIMOWA, nous recherchons un(e) Superviseur(e) Connaissances et Qualité du Service Client pour rejoindre notre équipe.Rattaché(e) au Global Client Services Manager au sein du département Omnichannel & CRM, le...

HELPLINE, filiale d'Everience, recherche un Service Delivery Manager confirmé pour piloter des services IT auprès d'un portefeuille clients stratégiques, notamment en Île-de-France et à l'international.Rattaché à la Direction des Opérations, vous garantirez l'exécution des engagements contractuels, la performance des services délivrés et...

Our client is a successful global asset manager. They are hiring a French speaking Client Services & RFP Manager based in their Paris office.Key responsibilities include:act as the primary point of contact for institutional and wholesale clients in France and several other European marketssupport the completion of RFPs, DDQs and ad-hoc requests from...