DACH Customer Care Ops Lead

Il y a 4 jours

Paris, Île-de-France Onepilot Temps plein 50 000 € - 70 000 € Contrat

Onepilot is seeking a Customer Care Account Manager to oversee a portfolio of German clients and lead a team of customer support agents.

In a hybrid Paris setup, you will partner with clients and our agent pool to scale operations, drive service quality, and optimize processes for the DACH market. This role focuses on operational excellence, performance reviews, and growth opportunities across the region.