German Customer Care Account Leader

Onepilot makes outsourcing simple and flexible. We enable high-growth brands to scale their operations with high-quality, human-powered support - available instantly, 24/7, across all channels. Founded in 2021, we’re a venture-backed startup with offices in London and Paris, and 250+ customers across Europe. As part of our growth, we are looking for our...

Making preventive health the default for every human in Europe The missionAt the company, we believe healthcare should be preventive, not reactive. We’re building the OS for human longevity to help people add more healthy years to their lives. You can read more about who we are and how we work here. The roleHealth is complex, personal, and deeply important...

Pony seeks an Operations Manager, Customer Care, to lead and optimize our care teams, operations and systems across Europe. You will own workflows, capacity planning, tools, knowledge base and response guidelines, while improving efficiency and reducing costs without compromising quality.You’ll manage a team of 4 and coordinate external partners, driving...

Dipli, plateforme de distribution de produits tech reconditionnés, recherche un Key Account Manager pour piloter les programmes RoD à l’international. Vous serez l’interlocuteur principal du client au niveau groupe et pays, et contribuerez à l’expansion européenne en coordonnant les règles et les livraisons multi‑pays.Vous dirigerez les revues...

Job descriptionLemonway est un établissement de paiement agréé, au cœur de la nouvelle économie européenne.Nous sécurisons les paiements des plateformes de financement participatif, d’économie collaborative, des marketplaces et des e-commerçants, avec un fort engagement contre la fraude et pour la protection des fonds.Réglementée par l’ACPR et...

IFS, a global software company, is seeking a Customer Success Manager for a French client in Paris. You will lead a large virtual team, manage program deliveries, and nurture senior customer relationships to ensure successful adoption and value realization of IFS products.You'll collaborate with cross-functional teams, drive renewal opportunities, and...

Topo (YC W24) is seeking a founding-level Head of Account Management to own the customer experience end-to-end in Paris (in-office). You will take over an establised but founder-led function, shape how Topo retains and grows its customers, and build scalable processes with AI support as the company scales into enterprise accounts.You will manage key...

Manager Customer Care Freelance (H/F) – 3 mois minimum Chez Combo HR, nous accompagnons des milliers de clients au quotidien sur des enjeux RH clés. Dans le cadre d’un remplacement, nous recherchons un·e Manager Customer Care freelance pour piloter notre équipe et garantir une expérience client exigeante, humaine et qualitative. En lien direct avec...

Directskills recherche un Customer Success Manager H/F pour piloter un portefeuille clients multiclients à Paris (75008). Le rôle vise à assurer satisfaction, fidélisation et valeur ajoutée de la solution Directskills, avec autonomie dans le pilotage de la relation client et possibilité de télétravail partiel.Rémunération entre 60k€ et 66k€...