Key Account Manager
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We are seeking a proactive and results-driven Key Account Manager to build and maintain strong, long-term relationships with our customers, securing subsequent drone deployments and driving software upsell within our existing customer base. As an integral part of the team, your responsibilities will include:
- Develop and maintain strong relationships with airlines, MROs, and military/government clients, acting as the primary point of contact
- Identify opportunities for account growth, scaling, upselling, and cross-selling
- Negotiate contracts and close agreements
- Collaborate with internal teams (marketing, product, customer support) to ensure seamless service delivery
- Resolve client issues promptly and effectively to maintain trust
- Perform online and on-site product demonstrations
- Ensure all key information is accurately updated in the CRM
- Fluency in English is mandatory; additional language skills are a plus
- Willingness to travel and perform on-site demonstrations
- Ability to synthesize and prioritize customer requests, and adapt to evolving product specifications