Senior CSM

La Société recherche un Customer Success Manager Senior pour piloter la performance d’un portefeuille client dans un éditeur SaaS B2B. Vous serez responsable de l’onboarding, du renouvellement et de l’expansion du revenu, en veillant à la satisfaction et à la croissance des comptes.Vous cartographiez les organisations clientes, animez les Business...

MyTraffic in Paris is seeking a Senior Customer Success Manager to own the Italian market, managing a portfolio of 50–60 accounts with substantial revenue. You will drive renewals and upsell opportunities while acting as a trusted advisor to clients.You will work autonomously within a global CS team, coordinate with product and sales, and shape adoption...

DataDome seeks a Senior Customer Success Manager EMEA to own post-sale relationships with large enterprises in the region and drive measurable outcomes. You will translate business goals into proven value, coordinate with Product, Marketing, Support, and Sales, and guide customers to adopt new features and maximize platform ROI.The role emphasizes strategic...

Gladia, based in Paris, is seeking a Senior Customer Success Manager to own strategic customer relationships from onboarding to long-term value realization. You will collaborate with Sales, Support, Product, and Engineering in a hands-on, API-first environment, ensuring customer satisfaction, retention, and scalable success.Ideal candidates will manage...

Prismic is seeking a Senior Customer Success Manager in Paris to lead expansion, retention, and adoption for a strategic portfolio. You will manage multiple contact points, drive cross-sell and upsell initiatives, and act as a trusted advisor to C-level stakeholders across Fortune 500 and fast-growth clients.You will own end-to-end sales cycles, negotiate...

Cato Networks in Paris is seeking a Senior Customer Success Manager to guide top customers from deployment through renewal. You will leverage strong consultative skills and deep product understanding to drive adoption, value realization, and expansion across the French region.You will collaborate with Sales, Product, and Support to orchestrate post-sales...

En tant qu’Expert fonctionnel senior CSM Pro ServiceNow, vous accompagnez l’intégration et le paramétrage de la plateforme dans un environnement de relation client à grande échelle. En collaboration avec l’éditeur, les équipes techniques et les intégrateurs, vous traduisez les besoins métiers en solutions fonctionnelles cohérentes avec les...

Sociabble, part of Poppulo, seeks a senior Customer Success professional to own enterprise accounts in US & EMEA. You’ll manage 10–25 high-touch clients with Directors and C-levels, driving renewals, upsell, and cross-sell while aligning outcomes to client ROI and adoption goals.You will partner with a Digital Project Manager in a true duo, owning...

Taux journalier (TJM): 680 Nexoris recherche un Consultant Technico-Fonctionnel Senior CRM pour accompagner la finalisation du build d'un projet ServiceNow CSM Pro et contribuer aux derniers sprints de fabrication. Le consultant interviendra avec une double compétence fonctionnelle et technique, lui permettant de comprendre les enjeux métiers, de...