Product Operations Manager
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Mistral provides full-stack AI solutions and partners with enterprises across industries. The Product Operations Manager (Design) role sits within Product Operations and focuses on streamlining how the Design team operates — owning cadences, rituals, coordination, and the systems that let designers focus on design. This is a team-of-one, founding design-ops role reporting to the Head of Product Operations and working day-to-day with the Head of Design and the design team.
What you'll do
- Define the design team operating system: cadences, forums, rituals, and source-of-truth that keep the team aligned
- Own weekly and quarterly cadences, including leadership syncs, critiques, planning, retros, and headcount-cycle inputs
- Coordinate Brand × Marketing and Product × Product Design interlocks so design work and dependencies are surfaced with lead time
- Establish how the team tracks and shares work, creating a single source of truth for status and forums to make design legible to the org
- Design and hold decision-making forums so decisions are made, recorded, and not relitigated
- Separate ritual from overhead by keeping alignment-creating cadences and cutting ones that are just tax
- Automate repetitive coordination, reporting, and tracking with AI
- Bring Product Operations tools to design: data and analytics for reporting, structured feedback loops and early-access programmes, and launch coordination aligning design with product release cycles and go-to-market timing
What they're looking for
- 6–10 years of experience in design operations, product operations, program management, or a chief-of-staff role within a creative or product organization
- Founding design-ops mindset: experience building operational disciplines from scratch
- Comfortable automating with AI tools to remove repetitive overhead and skilled at coordinating people and building coalitions without authority
- Strong systems thinking: design repeatable rhythms and processes, not just run meetings
- Design literacy sufficient to be credible with designers
- Make-it-happen attitude: positive, bias to action, unblocks rather than escalates
- Excellent communication and synthesis skills to turn scattered signals into a shared source of truth
- Ability to thrive in ambiguity and define your own scope in a role with no playbook and no team to delegate to
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