Alternant.e Internal Customer Experience Support

il y a 4 semaines


Courbevoie, France Saint-Gobain Temps plein
Vous aurez pour mission principale d'évaluer, mettre en valeur et améliorer la perception par les clients internes, des services apportés par les équipes centrales de la fonctions achats du Groupe Saint-Gobain. Vous participerez au déploiement et à l'animation des différentes activités en vous assurant de promouvoir en interne l'image et les actions du service tout en vous appuyant sur les valeurs du groupe Saint-Gobain.

Missions

En nous rejoignant, vous vous verrez confier les missions suivantes :

* Publication de news sur les différents canaux internes mis à disposition : réseaux sociaux internes, publications internes,
* Rédaction et diffusion de contenus internes en anglais et en français (interviews, news, newsletters, présentations),
* Participation à l'élaboration du plan de communication auprès des clients internes,
* Animation du site intranet Achats en anglais,
* Création de vidéos internes en anglais,
* Animation du ChatBot avec l'utilisation et le déploiement de l'intelligence artificielle,
* Analyse des résultats de l'enquête annuelle d'engagement des collaborateurs et participation à la mise en place de plans d'action,
* Analyse des données de communication (clics, lecture, etc…),
* Organisation d'évènements internes au service (cafés à thème, réunions d'équipe).

Saint-Gobain encourage la diversité des équipes et favorise notamment l'inclusion des personnes en situation de handicap et des personnes éloignés de l'emploi.

90% des alternants recommandent Saint-Gobain.
MAKING THE WORLD A BETTER HOME, c'est la raison pour laquelle nous existons et c'est notre cap commun.

Présent dans 76 pays, Saint-Gobain est le leader mondial de la construction durable.

Notre métier ? Nous concevons, produisons et distribuons des matériaux et des services pour les marchés de l'habitat et de l'industrie.

Nos solutions ? Elles se trouvent partout dans notre vie quotidienne - bâtiments, transports, infrastructures - et apportent confort et durabilité.

Notre ambition ? Où que vous soyez, laissez votre personnalité briller et nos valeurs vous guider chaque jour pour inventer un monde plus durable.

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