Customer Success Manager

Role: Customer Success ManagerLocation: Remote, FranceSalary: €40,000-€45,000 base + bonusBenefits: Stock Options, Healthcare, Pension, Restaurant TicketsAbout the Company:This market-leading SaaS organization empowers marketing professionals to enhance their brand communication strategies. Trusted by top-tier enterprise clients such as Disney, Netflix,...

Summary of RoleThe Customer Success Manager (CSM) builds trusted, strategic relationships with customers to guide them throughout their journey with Command Alkon. They serve as the customer's advocate and advisor, ensuring successful adoption, value realization, and long-term partnership. CSMs have a strong understanding of the heavy building materials...

EfficientIP is a growing network automation and security company, specializing in DDI (DNS, DHCP, IP Address Management). Our Smart DDI approach offers enterprises and service providers a unique appliance-based solution to intelligently simplify and automate design, deployment and management of their critical network infrastructure. Through patented...

**À propos du poste** Nous recherchons un lead customer success manager ou une lead customer success manager passionné(e) par l'expérience client et désireux(se) de jouer un rôle clé dans notre équipe. Vous serez responsable de la gestion des relations avec nos clients, en veillant à leur satisfaction et à leur fidélisation tout en contribuant à...

Dans le cadre de notre développement, nous recherchons un·e stagiaire Customer Success Manager, pour rejoindre notre équipe Customer Success pilotée par Quentin (Head of CS) sous la responsabilité de Nicolas (cofondateur & CRO).En appui direct des Customer Success Managers (CSM), tu contribueras à garantir la qualité de l'expérience client sur...

Summary of RoleThe Customer Success Manager (CSM) builds trusted, strategic relationships with customers to guide them throughout their journey with Command Alkon. They serve as the customer's advocate and advisor, ensuring successful adoption, value realization, and long-term partnership. CSMs have a strong understanding of the heavy building materials...

Summary of RoleThe Customer Success Manager (CSM) builds trusted, strategic relationships with customers to guide them throughout their journey with Command Alkon. They serve as the customer's advocate and advisor, ensuring successful adoption, value realization, and long-term partnership. CSMs have a strong understanding of the heavy building materials...

Who is the company and context? We are currently looking for a Customer Success Manager H/F for one of our large international clients. The role is based in Paris. What will I be doing? As a Customer Success Manager H/F, your responsibilities will include: Drive Customer Success through customer portfolio adoption, growth, satisfaction, and long-term...

En tant que Customer Success Manager, tu seras le premier point de contact privilégié pour nos clients, de l'onboarding à l'usage quotidien de la plateforme. Tu joueras un rôle clé pour garantir leur satisfaction, leur autonomie et leur engagement sur le long terme - à un moment clé de notre accélération en France et en Europe.Tes missions...

Key ResponsibilitiesAct as the main point of contact for customers after they begin using the company's products or services.Support onboarding and training to help customers get started quickly and confidently.Monitor customer usage, satisfaction, and overall account health to identify potential issues early.Build and maintain strong relationships with...