Technical Account Manager
il y a 2 semaines
Description de l'entreprise
Agence conseil en communication et prestataire technique, appartenant au groupe Figaro, MGC|Connecting intervient depuis plus de **25 ans** comme un facilitateur.
Nos spécificités constituent notre valeur ajoutée **:une équipe à taille humaine **en mode startup,** des solutions** industrielles, développées en interne, toujours personnalisables et **une expertise métier** exclusivement immobilière.
Description du poste
Vous travaillerez au sein d’une équipe de 4 personnes et serez en lien avec l’ensemble des collaborateurs, des utilisateurs (principaux interlocuteurs : account manager, responsable marketing, responsable du traffic...) et des partenaires (portails immobilier, éditeurs de logiciel, professionnels de l'immobilier.)
Votre rôle consistera à:
- Suivre certains comptes et en intégrer de nouveaux
- Les accompagner pour une bonne synchronisation dans les échanges de données
- Appliquer des procédures de contrôle et de vérification
- Alerter, analyser et résoudre les problèmes et incidents
**Qualifications**:
- Niveau BAC + 2, si possible à dominante informatique
- A l'aise avec le digital, les outils bureautiques, voire les bases de données
- Idéalement 2 à 3 ans d’expérience en exploitation de logiciels, support aux utilisateurs
- Sensible aux problématiques commerciales
- Bon relationnel
- Gout pour le travail en équipe
Informations supplémentaires
Devant être capable de travailler en équipe tout en étant autonome et responsable.
**Process RH**:
- Un entretien RH
- Un entretien Manager
**Si vous nous rejoignez, nous vous offrons**:
- Des formations régulières tout au long de votre parcours (sur nos produits/services, nos outils )
- Un management de proximité qui aura à cœur de vous faire monter en compétences et un environnement de travail flexible (flex office, télétravail )
- Des moments de cohésion chaque semaine, avec toutes les équipes de Figaro Classifieds.
- Des opportunités d’évolution professionnelle en interne
Mais aussi, un cadre de travail privilégié et de nombreux avantages:
- Un parcours d’intégration (rdv clés, suivi RH, parrainage, welcome pack,) pour les nouvelles recrues.
- Le Groupe Figaro et Figaro Classifieds sont fiers de promouvoir la diversité et l'égalité des chances._
- Nous sommes convaincus que c'est la diversité des profils, les différences de chacun et la complémentarité des personnalités qui font notre force. Nous favorisons un environnement de travail inclusif et respectueux des particularités de chacun._
- L'ensemble de nos postes est ouvert aux personnes en situation de handicap_.
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