Customer Project Manager

Il y a 5 mois


Paris, France Ericsson Temps plein

Red Bee was born in media and for the past 15+ years we have made significant contributions to the development of the global media industry, empowering the world’s strongest media brands, broadcasters and content owners to instantly connect with audiences anywhere at any-time. Our partners include BBC, Channel 4, ITV, Canal+, ExtremeE, TV5MONDE and many others.
We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture and an innovative and engaging environment where employees improve their potential every day. Our employees live our vision, core values and guiding principles.

**About this opportunity**
We are now looking for an experienced Customer Project Manager with good communication style, to lead assigned customer projects securing that project goals are met, customer’s expectations are full filled and that the customer relation is handled in the best possible way within the scope of the contract. We are looking for someone with team lead/senior team member experience to help mentor and support our more junior team members.

**What you will do**
- Manage internal and external customer and partner relationships by building confidence and trust with clear professional communications and assured expectation management
- Establish the project plan baseline: define project scope, secure the necessary resources and supervise all activities
- Work with Solution Architects with basic understanding to break down project deliverables across several delivery teams
- Develop the business, participate to contract preparation and to pre-sales meeting
- Manage UAT and Production releases, and project handover to our Support and Operational teams
- Lead your cross-functional and sometimes remote team; ensure their buy-in to common Project goals
- Work with the latest tools including Jira and Confluence.
- Manage your project P&L ensure financial system tracking and keep on top of organisational change.

**You will bring**
- Significant experience in Project Management in Broadcasting/Media Business but also in different environments.
- Technical knowledge to be able to work in System Integration area
- Experience of working in Agile Environments.
- English and French language proficiency in order to interact with global stakeholders internally and externally
- Good Financial acumen & analysis and leadership skills
- Customer and Market Insight

**Why join Red Bee?**

At Red Bee you will join an international team, collaborating to deliver outstanding media experiences through forward-thinking solutions and services. You will work with colleagues who share a passion for media and clear sense of integrity in the workplace. In your day to day, you will have the opportunity to work with some of the biggest and most innovative media companies in the world, using leading media technologies and systems to deliver our services. Here you can bring your unique talents, skills and perspectives to the table and collaborate in an openminded and inclusive environment.

**What happens once you apply?**

Click Here to find all you need to know about what our typical hiring process looks like.

Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

Primary country and city: France || Paris
Req ID: 732252


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