Customer Care Project Manager

Société DIAC SA Descriptif du poste Customer Care Manager (H/F) Corporate steering-function Rattachement : Chef de département Customer Activation & Journey Finalités de la Mission: Contribuer à améliorer la satisfaction client et la productivité des plateformes par le développement des guidelines et des outils du Customer Care sur l’ensemble...

Société DIAC SA Descriptif du poste Finalités de la Mission: Contribuer à améliorer la satisfaction client et la productivité des plateformes de relation clients par le développement des guidelines et des solutions Salesforce du Customer Care sur l’ensemble de nos clients et de nos marques. Dans la nouvelle organisation agile mise en place,...

Why join us? Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our...

**Join our Team**: **About this opportunity**: We are excited to offer an opportunity to join our team at Ericsson as a Customer Project Manager (CPM). This role is value-driven, data-centered, and pivotal to fostering a balance between Ericsson and our valued customers. The CPM is responsible for Fulfillment Assignment Specifications (FAS) execution...

**Job description**: **What you'll do**: Doctolib is recruiting 2 Senior analysts to join the OperationsStrategy team! As member of the Operations team, you will lead the creation, structuring and scaling of the Customer Care teams (+400 people). In this critical role, you will work closely with the Executive team and Operations Directors, to launch and...

France, Île-de-France, Paris DESCRIPTION Our Team As a customer care team, we are responsible for our clients’ satisfaction when they need assistance with our product. We are also the bridge between clients and product team for influencing the product road-map. Your Role As a Customer Care Manager, your responsibility is to offer the best experience to...

Skello est une société européenne qui a pour mission de réinventer l’expérience de travail des équipes sur le terrain en leur permettant de mieux anticiper, s’organiser et communiquer. Comment ? Grâce à une technologie collaborative et intuitive. Concrètement, Skello est une solution SaaS de pilotage RH pour tous les établissements dont les...

🦊 À propos de Green-Got : Le changement climatique et la façon dont nous nous y adaptons sont deux des plus grands enjeux du XXIe siècle. Ces enjeux vont bouleverser et transformer nos économies. Ils nécessitent déjà des centaines de milliards d’euros d’investissement pour modifier nos modes de production, de consommation et nos...

🦊 À propos de Green-Got : Le changement climatique et la façon dont nous nous y adaptons sont deux des plus grands enjeux du XXIe siècle. Ces enjeux vont bouleverser et transformer nos économies. Ils nécessitent déjà des centaines de milliards d’euros d’investissement pour modifier nos modes de production, de consommation et nos...

**Bonjour** **Paris.**: **Welcome** **to our World.**: **Customer Care Manager - Registries - Limited (12 months) - f/m/d**: **Your responsibilities**: As part of our Customer Care Exchange & Registries team, you will mainly work with the Registries related tasks. You will guide the members through the admission processes on our Registries, as well as help...

At **Shipup**, our mission is **to create a seamless, proactive, and branded post-purchase experience for online retailers**. If you’ve ever shopped online, you’ve probably already had your patience tested by an order that never seems to come. **For online retailers, a bad post-purchase experience is a costly nightmare**: it hurts customer satisfaction,...

**Customer Care Manager - Stage / alternance** Qui sont-ils ? Simplébo est une Start up digitale en forte croissance et rentable. L’excellence de son produit et de son équipe ont permis à Simplébo de devenir l’agence web la mieux notée de France d’après deux tiers de confiance : Google et Trustpilot. Simplébo accompagne plus de 8 000 petites...

Since 2016, Virtuo is your car, but in your pocket (not parked on city streets). From Paris to many other European capitals, we’re bringing all the freedom of driving without the burdens of owning a car for you, our cities & the planet. Our vision is a future with no personal cars. * Key Facts* \uD83D\uDCF2 +2,500,000 downloads \uD83D\uDC64 +150,000 users...

Knowing our customers and patients, their needs, expectations and challenges, is key to delivering the best solutions, products and services. In order to enhance our Customer Knowledge, a building block of our customer experience strategy, Customer Development Group is in charge of developing and deploying the Voice of customer (VoC) program. This Group-wide...

Remote job DESCRIPTION Our Team As a customer care team, we are responsible of our clients’ satisfaction when they need assistance with our product. We are also the bridge between clients and product team for influencing the product roadmap. Your Role As a Customer Care Manager, your responsibility is to offer the best experience to our customers...

The Algolia Engagement Management Practice is a key enabler of our strategic onboarding program, focusing on supporting customers alongside technical counterparts via scoped professional services. As a Technical Onboarding & Engagement Manager, your job will require knowledge of Algolia's suite of products and post-sale service offerings, but an innate...

**Apprenticeship - Customer Service Project Manager Assistant**: **Ready to bring passion into your career?** A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Its _raison d’être_ is "making life more beautiful, passing on a more...

Shipup is a 50+ people company that envisions a world where **brands keep their promises along the entire customer journey.** That's why we enable brands to take control over the most volatile part of the customer experience —the post-purchase— so they increase brand loyalty and save support costs **Our company culture & values**: -...

To provide exceptional customer service based on the company’s mission and vision, quality policy and product knowledge to ensure the highest level of satisfaction, including processing orders accurately and timely, replenishing stock based on incoming orders, monitoring inventory, complaint resolution and coordinating and verifying shipping of packages...

**Who they are** Surfe is on a mission to create the next generation sales productivity tool, aleviating the pains of daily work for the whole modern revenue team. “We power sales through a flexible interface that makes CRM accessible everywhere. We connect the CRM to additional data sources, resulting in less admin and more sales. Concretely, it takes...