Customer Project Manager
Il y a 2 mois
**Join our Team**:
**About this opportunity**:
We are excited to offer an opportunity to join our team at Ericsson as a Customer Project Manager (CPM). This role is value-driven, data-centered, and pivotal to fostering a balance between Ericsson and our valued customers. The CPM is responsible for Fulfillment Assignment Specifications (FAS) execution accountability, compliance to group, legal, and financial directives. A key part of the role is delivering value and benefit recognition through each project, for the benefit of both Ericsson and our clients.
**What you will do**:
- Align pre-sales CFR with the contract and delivery.
- Develop project plans for approval and target execution.
- Manage customer and stakeholder relationships, ensuring alignment throughout all stages of execution.
- Ensure financial performance to meet target Unadjusted Margin.
- Uphold delivery excellence within defined scope, budget, and timeline.
- Comply with applicable directives, with focus on zero impact on people and environment.
- Maintain data accuracy for conscientious and reliable reporting.
**The skills you bring**:
- Consultative Skills.
- Automation.
- Process Management.
- Negotiation.
- Service Delivery Business Understanding.
- Data Analytics.
- Financial Acumen.
- Artificial Intelligence (AI).
- Customer Insights.
- Ericsson Portfolio.
- Stakeholder Management.
- Change and Improvement Management.
- Program/Project Finance Management.
- Customer Relationship Building.
- Project management.
**Job Stage Description**:
**Overview **:Manages professional employees and / or a project with accountability for the performance and results of the team
**Knowledge **:Requires business understanding and conceptual and practical knowledge in own job discipline and a basic knowledge of role related disciplines
**Leadership **:Typically leads one team within a similar area of expertise, or projects with notable risk and complexity
**Complexity **:Identifies and solves complex, operational and organisational problems leveraging the appropriate resources within or outside the department
**Contribution **:Guided by policies and departmental plans, impacting the teams ability to achieve service, quality and timelines of objectives
**Interaction **:Guides and influences others internally or externally to adopt a different point of view
**Behaviors**:
- Influence- Decision Making- Leadership- Delivering Results- Planning and Organizing- Commercial Thinking
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