Customer Support Manager

About the RoleWe're seeking a seasoned engineering leader to join our team as a Customer Support Engineering Manager. As a key member of our organization, you'll be responsible for building and leading a cross-functional engineering team to deliver exceptional help experiences for our users.Key ResponsibilitiesLead a team of backend and frontend engineers,...

**Qui sommes-nous ?** L’ère est au réemploi ! Parce que le recyclage ne suffit plus, il faut trouver des solutions. En parallèle, la législation contraint le secteur alimentaire à passer au réutilisable, BIBAK leur permet une transition du tout jetable au réemploi. BIBAK (ex-La Consigne GreenGo) est une solution tech industrielle pour...

About the RoleAs a Customer Support Technician at mediCAD Hectec GmbH, you will play a crucial role in ensuring the satisfaction of our French-speaking customers. Your primary responsibility will be to provide technical support and training to customers, particularly those in France and the surrounding regions.Key ResponsibilitiesProvide technical support...

Overview Radancy thrives off the success of our customers, and we're looking for a customer-focused, results-driven, solutions-oriented Customer Support Specialist .  As a Customer Support Specialist, you will support the successful implementation and ongoing support of customers Radancy Talent Acquisition Platform. Your primary responsibility will...

**L'équipe**: L'équipe CSM (Gestion de la réussite client) de Livestorm est un groupe de professionnels dynamiques et orientés clients. Ils jouent un rôle clé dans l'intégration et la fidélisation des comptes Entreprise de Livestorm. Alors que nous continuons à nous imposer en tant que leader sur le marché de l'engagement vidéo, et à construire...

**Signaturit Group** is a company that is revolutionizing the way people do business through secure digital transactions. With over 250000 customers in more than 40 countries, we provide electronic signature and digital identification solutions that allow users to sign over 78 million documents digitally. As a trusted third party, we are eIDAS certified and...

About This RoleRadancy is seeking a skilled Customer Support Specialist to play a pivotal role in the company's success. As a key member of the customer success team, you will be responsible for ensuring seamless customer experiences and providing top-notch support to our clients.Key ResponsibilitiesManage customer support requests and provide timely...

**At Dust,** we want to provide knowledge workers and teams the tools required to get higher-quality work done, faster. **It’s disappointing to see how much time is **_still_** wasted interacting with software that doesn’t quite “get it”.** Small tasks. Repetitive tasks. Tasks that wouldn’t need to be done in the first place if the right amount of...

**Role**:Customs Manager **Salary**:Depending on experience **Location**:Paris, France As the Customs Manager, your role will be to ensure the accurate execution of all customs clearance documents in the France to ensure AVASK and our clients remain fully compliant with customs compliance requirements. In addition, you will act as the senior member and...

**The role** Vestel Customer Support Manager you will lead and manage a team of Field Service Technicians. You develop, improve and motivate the organization to deliver best service customers would expect, making it the best place to work and targeting growth, efficiency and margin. You'll be managing the customer relationships for our clients in North-West...

Responsibilities:Manage and resolve daily client tickets using Brevo's CRM suite, ensuring timely and effective support.Provide clear and concise communication to clients, addressing their questions and concerns in a professional manner.Escalate complex issues to the relevant teams, demonstrating a proactive and solutions-focused approach.Analyze and resolve...

Some issues may be due to technical bugs on the platform, in which case, you will ensure to follow-up on them internally before getting back to the clients. In addition, to help our clients understand how the platform works and learn by themselves, you will be responsible for identifying anything missing or outdated in our documentation and library of...

Greenly is a B corp certified SaaS founded in 2019. Our platform streamlines data collection and analysis through integrations, making the calculation of carbon emissions accurate, intuitive, and affordable. Every day, we work with the goal of enabling companies to commit to a carbon reduction trajectory and to engage their entire ecosystem (employees,...

Discover Trend - Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks,...

At Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 28 years we have designed our Product with enterprise planning agility in mind and the passionate care of our people as our main driver. We strongly believe every...

At Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 28 years we have designed our Product with enterprise planning agility in mind and the passionate care of our people as our main driver. We strongly believe every...

The Customer Success Manager ensures the satisfaction and growth of our customers. This role works closely with internal teams to best coordinate the response to our customers' needs, focusing on customer performance, loyalty, and lifetime value.Key objectives:Support customers and encourage OneStock product adoptionBuild customer loyalty through successful...

Unlock the Future of Digital AssetsAt Ledger, we're revolutionizing the world of digital assets, and we need your expertise to make it happen. As a Customer Support Specialist, you'll be the first point of contact for our customers, providing top-notch technical support and ensuring their satisfaction.Your MissionDeliver exceptional customer experiences...

This role is offered on a hybrid basis from Paris office or fully remote in France on full time employment basis. We speak in English at work, so it's important that you have a good level of English language._ **Your Mission** As a Support Specialist, you will be responsible for helping our French & English-speaking customers understand the Talent...

**Job description**: We are looking for a dynamic Customer Success Manager who will be responsible for leading value delivery to our customers. The CSM will manage the customer relationship and coordinate internal teams to make sure customers’ outcomes are achieved. As a key member of our team, you’ll take ownership of a diverse portfolio of...