Director of Accommodation
Il y a 3 mois
Director of Accommodation - Permanent - Franchise
Job Requirements
**Hotel's description**
Canopy is a premium lifestyle hotel brand from Hilton that emphasizes local authenticity and the guest experience.
Canopy by Hilton Cannes has 141 rooms including suites and apartments, a bar, two restaurants, a rooftop, an indoor and outdoor pool, fitness, spa and conference and event spaces.
**Job's description**
**General Missions**
- Guarantee the perfect course of the guest's stay in the hotel.
- Manage, train and lead the Accommodation team (Front Office and Housekeeping).
- Manage the hotel accommodation activity directly attached to the General Manager.
- Develop quality objectives to improve customer satisfaction.
**Front Office Missions**
- Arrange arrivals and departures with your team.
- Supervise the allocation of rooms and possible dislodgings.
- Ensure compliance with invoicing and collection procedures. Maintain up-to-date dashboards.
**Housekeeping Missions**
- Ensure quality of room cleaning, service and laundry of hotel linen and uniforms.
- Ensure that the brand standards and associated procedures are respected, implemented and updated.
- Ensure the quality of service of external service providers (linen rental, cleaning, florist) and manage relations with suppliers.
**Team management (+ 20 people)**
- Anticipate needs and participate in the recruitment of its teams.
- Develop the skills of its employees and support them in their professional development.
- Define the best organization for your team and develop it.
- Conduct annual assessment interviews with its employees, set their objectives and support them in the implementation of their professional project.
- Prepare the elements of the budget forecast that fall within its activity.
**Commercial / Sales**
- Optimize hotel marketing. Analyze the fill rate and turnover.
- Develop a commercial dynamic in agreement with the commercial department.
- Ensure that the brand's loyalty program is valued by customers.
- Manage relations with travel agencies and booking centres.
- Develop the reputation of its establishment among tourism professionals.
**Work Experience **
**You are part of our team if you...**
- Have a motivation to move mountains (or at least climb hills)
- Have already proven yourself in a similar position and are ready for the next challenge.
- Have a proven experience in the front office and ideally ONQ PMS.
- Prefer the field to office work.
- Are a pure operative, your motto is “nothing is impossible” and you prove it every day.
- Speak English as well as our international guests.
- Are precise, punctual, rigorous and committed to doing things well.
- Are already on the starting line, ready to embark on this adventure now
**Benefits**
**Your benefits**
- Permanent contract
- Executive status
- Annual working days system
- Salary according to profile + 13th month from 6 months of seniority + variable
- Participation in public transit
- Preferential rate for parking subscription
- Special rates on all Hilton chain establishments
- Advantageous rates on the establishments and restaurants of our hotel group
- Electric bike and scooter park with charging stations
- Fully renovated break room overview sea
- An exceptional working atmosphere
- Dynamic and friendly team
**Disclaimer **This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel's employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.
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