Global Account Manager Paris
il y a 1 mois
**Description de l'entreprise**:
**A global leader in engineering and research and development services, we help our customers accelerate their journey to a smart industry. We bring them global know-how and capabilities, cutting-edge digital and software technologies, agile engineering platforms and an industrialized delivery model.**
**With more than 55,000 engineers and scientists worldwide, we unlock the power of R&D and innovation to help businesses design intelligent products, optimized operations, new customer experiences and new sources of value.**
**Are you ready to discover new horizons with us?**:
**Description de la mission**:
This role is accountable for growth, relationship strength and overall performance of the assigned accounts(s). We have an exciting opportunity for a Global Client Partner to service some key accounts within the Life Sciences Industry, specifically pharma & biotech. This role will have responsibility for growing and expanding business within some of our major pharma & biotech engineering & digital services, running the client relationships, upselling within the account, managing teams across multiple geographies, customer satisfaction and the overall client relationship. Your responsabilities will be:
- Market Leadership:
- Plans accounts strategy for long-term profitable growth and position Capgemini Engineering as a thought partner and business leader within the account.
- Leverage strong domain knowledge in the Life Sciences & Healthcare industry to understand customer’s business aspirations and challenges and design comprehensive transformation propositions.
- Relationship Management:
- Cultivates long-term client relationships and is a trusted advisor to the client.
- Builds and manages relationships across all levels in the client organization.
- Business Development:
- Creates opportunities to position Capgemini Engineering credentials, assets and value to the client and qualifies, prioritises and assigns opportunities to deliver the highest percentage of wins.
- Account Operations:
- Delivers long term strategy and goals at the BU/Corporate level; manages with the collaboration across geos and units within Capgemini to ensure attainment of common objectives.
- Manages and own overall P&L and health of the engagements in the portfolio of accounts and to ensure customer satisfaction.
**Profil**:
- A strong domain knowledge and network with specific client organizations he/she would manage as well as a strong network
- You already have and can connect with senior executives & key stakeholders within Pharma industry/accounts.
- Ideally you have exposure to digital transformation and engineering engagements in the pharma industry with prior experience in digital strategy and engineering/technology driven programs.
- Digital and engineering enabled business transformation is your playground - you can visualize and design transformational solutions based on customer business goals, new business models and disruptive digital technologies.
- Proven experience in leading and delivering large scale technology driven business transformation programs for pharma companies
- Proven experience in managing and connecting global multi-disciplinary teams, partners and alliances across engagement life cycles.
- Sound operational capabilities especially around P&L and delivery management
- Proven track record in exposure to outsourcing deals and consulting projects and scaling business in managed portfolio; this includes a sound understanding of emerging trends and new business models affecting the client segment
**Other Skills/Abilities**:
- A positive, results oriented style - must have a “change agent” attitude - challenging convention and pushing us and our business towards new opportunities, approaches, ideas, perspectives, etc
- Strong communication and inter-personal skills
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