Account Manager
il y a 4 semaines
**Description**
Are you passionate about building strong client relationships and driving business growth? Meltwater Paris, a global leader in media intelligence and social analytics, is seeking a dynamic and results-oriented Key Account Manager to join our team. This is a fantastic opportunity to work with some of the world's leading companies and shape the future of media monitoring and analysis.
**Responsibilities**:
- Serve as the primary point of contact for assigned client accounts, building and maintaining strong relationships.
- Understand clients' business needs, goals, and challenges, and provide tailored solutions using Meltwater's suite of products and services.
- Conduct regular check-ins with clients to ensure customer satisfaction and address any inquiries or concerns promptly.
- Collaborate with internal teams, including implementation, training, and support, to ensure smooth execution of client initiatives.
- Analyze data and provide actionable insights to clients, highlighting trends, performance metrics, and opportunities for improvement.
- Identify opportunities for account growth and upselling, presenting value propositions to drive revenue generation.
**Requirements**:
- Bachelor's degree in Business, Marketing, Communications, or a related field.
- 2-3 years of experience in an account management role, preferably within the media intelligence or digital marketing industry.
- Strong interpersonal and communication skills, with the ability to build rapport and effectively engage with clients.
- Analytical mindset with the ability to interpret data, generate insights, and provide strategic recommendations.
- Self-motivated, detail-oriented, and capable of managing multiple client accounts simultaneously.
- Fluency in English and French is required.
**Why Join Meltwater?**
Meltwater is a fast-paced and innovative global company that offers a collaborative work environment and numerous opportunities for professional growth. As an Account Manager at Meltwater Paris, you will have the chance to work with diverse clients, gain valuable industry experience, and contribute to their success. We offer a competitive salary package, comprehensive benefits, and a supportive culture that fosters learning and development.
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