Travel Services Product Manager
il y a 1 mois
At Eurostar we’re busy making Europe’s most loved travel experience better than ever. Join us and you’ll be part of a dynamic, connected, cosmopolitan team that feels at home in four countries and shares the same goal - to create an experience for our passengers that’s always truly exceptional. Do you want to be part of this journey?
An exciting opportunity to join our team on a cover basis as Travel Services Product Manager has arisen. Eurostar Travel Services is a newly (re) launched activity within Eurostar, dedicated to offering enhanced services to customers to complement their train journey across our routes and markets. The first product to relaunch is the luggage and bike transportation services. This is an exciting opportunity to join a dynamic team focused on growth and value creation for both Eurostar and the customers. For the avoidance of any doubt, please note that the scope of this role does not include responsibility for our digital products.
- Internal Use only - This position is a Grade E1 and there is flexibility for role to be based in Brussels, London or Paris._
**Requirements**:
We are looking for someone to...
- Oversee the day to day travel services product and identify continuous improvement for it.
- Report on cost and revenue to the Head of Pricing and Product
- Manage the day to day relationship with internal and external stakeholders
- Implement the plan for extension to other stations (London Brussels essentially)
- Quality review of the delivery of the product including working alongside insight teams and “mystery shopper” initiatives alongside the customer care and customer experience teams
- Work collaboratively with customer-facing teams and connect with other teams as required across the business to continuously develop the end-to-end experience, and lead delivery through cross functional teams.
- Follow on contracts with supplier directly involved in the product delivery - ensure service level agreements are met.
- Extend the product and finalise the relaunch of the Brussels London route
- Act as the train services product referent within the company, improving internal and external awareness and monitor the KPIs.
- Work closely with sales partners to identify opportunities to grow volume
**You'll need...**
- Substantial project and/or project management experience
- Ability to engage with different stakeholders, communicate a common vision to ensure buy-in at each level. Follow up on budget, planning and scope. Identify risks and can escalate issues when necessary.
- Be able to dive quickly in details for design as well as implementation, show initiative in solving issues and report transparently on them to allow quick escalation if needed
- Ability to perform performance analysis - excel based reporting
- Good communication skills, both verbal and written
- Good interpersonal skills, able to quickly build relationships with key stakeholders
- Comfortable using Excel and presenting with Power point or similar tools
- Strong customer focus and able to design customer-centric products and solutions
**Benefits**
- Travel benefits for work and play
- A great pension
- Exclusive discounts and perks
If you feel like your skills and experience are relevant for the role, please don't hesitate to apply
-
Travel Manager
il y a 1 mois
Paris, France BCD Travel Corporate Temps plein**Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team** **Outsourced Travel Manager,** **Remote** - Full time, France, Belgium, United Kingdom, Luxembourg, Switzerland, Netherlands_ In this support role, you will work in close cooperation with the global travel manager. This means being responsible for dedicated tasks...
-
Travel Manager
il y a 1 mois
Paris 8e, France FCM Travel Temps pleinTu es à la fois organisé et créatif ? Tu souhaites t’engager dans une entreprise innovante et dynamique ? - **Alors rejoins-nous !**_ **LE JOB** Rattaché à la direction Account Management, tu es l’interlocuteur clé chez notre client pour tout ce qui concerne les déplacements professionnels. **LES MISSIONS** - Accompagnement et assistance_ -...
-
Travel Services Specialist
il y a 4 semaines
Paris, France Queen of Clubs Lifestyle Luxury Services Temps pleinQueen of Clubs France, an on-site Tailored Services Provider leader in the Luxury Travel Industry and just awarded as Best Unique Experience Provider is seeking for its office in Paris (13th) Travel Consultants for the role of Luxury Experience Designers The Role The candidate will be handling the booking processes from start to finish and will be in...
-
Courrèges Parfums Travel Retail Manager
il y a 2 semaines
Paris, France BeThe 1 Temps pleinCourrèges is an iconic French Brand present in fashion, accessories and fragrances, belonging to a major French luxury group and distributed in France and at international. To help manage its ambitious and rapid growth, Courrèges Parfums is creating the position of TRAVEL RETAIL MANAGER (Position based in Paris 75008) - Objectives and responsibilities -...
-
Travel Services Specialist
il y a 1 mois
Paris, France Queen of Clubs Lifestyle Luxury Services Temps pleinQueen of Clubs France,an on-site Tailored Services Provider leader in the Luxury Travel Industry and just awarded as Best Unique Experience Provideris seeking for its office in Paris (13th) Travel Consultants for the role of Luxury Experience DesignersThe RoleThe candidate will be handling the booking processes from start to finish and will be in contact...
-
Product Manager
il y a 6 jours
Paris, Ile-de-France NG Travel Temps pleinNG Travel est le 3ème Tour-Operateur Français, l’un des plus dynamiques du marché, avec une croissance soutenue (450 M€ CA en 2023). Le groupe exploite des sites web généralistes BtoC (Jet tours, Promoséjours, Directours), des marques spécialisées dans les clubs de vacances (Kappa Club, Club Coralia, Club Eldorador) et des marques BtoB centrales...
-
Product Manager
il y a 6 jours
Paris, France NG Travel Temps pleinNG Travel est le 3ème Tour-Operateur Français, l’un des plus dynamiques du marché, avec une croissance soutenue (450 M€ CA en 2023). Le groupe exploite des sites web généralistes BtoC (Jet tours, Promoséjours, Directours), des marques spécialisées dans les clubs de vacances (Kappa Club, Club Coralia, Club Eldorador) et des marques BtoB centrales...
-
Product Manager
il y a 7 jours
Paris, France NG Travel Temps pleinNG Travel est le 3ème Tour-Operateur Français, l’un des plus dynamiques du marché, avec une croissance soutenue (450 M€ CA en 2023). Le groupe exploite des sites web généralistes BtoC (Jet tours, Promoséjours, Directours), des marques spécialisées dans les clubs de vacances (Kappa Club, Club Coralia, Club Eldorador) et des marques BtoB centrales...
-
International Sales Manager
il y a 4 jours
Paris, France Thomas Sabo Temps pleinInternational Sales Manager - Travel Retail (m/f/d) As the Sales Manager focusing on Travel Retail, you will play a key role in driving sales growth and brand visibility in airports, duty-free shops, and other travel retail outlets worldwide. Leveraging your extensive experience and network in the travel retail industry, particularly within the...
-
Travel Manager lead
Il y a 2 mois
Paris, France AXA Group Temps pleinAXA GO is looking for a Travel Manager Lead to act as a general counsel to the AXA GO contacts managing travel around the world. The ideal candidate will validate non-compliant trips, ensure the travelers' satisfaction, and gather feedback. As a Travel Manager Lead, you will be responsible for communicating the travel process and procedures, preparing and...
-
Product Manager
il y a 2 jours
Paris, France PaymentGenes Temps pleinOur client is a market leader in proving Issuing, Banking as a Service solution for Fintechs and neobanks, Gift card programs for retailers, VCN and V-IBAN solutions for BNPL, Travel, and Corporates. Its mission is to provide the right level of focus and attention to its Payment clients, Accelerate the growth & development of its payment services activities...
-
Travel and Expenses Manager
il y a 1 semaine
Paris, France Qonto Temps plein**Our mission**? Making day-to-day banking easier for SMEs and freelancers thanks to an online business account that's combined with invoicing, bookkeeping and spend management tools. Thanks to its innovative product, highly reactive 24/7 customer support and clear pricing, Qonto has become the leader in its market. **Our journey**: Founded by Alexandre and...
-
Global Workplace
il y a 3 jours
Paris, France Thunes Temps plein**Global Head of Workplace & Travel Apprentice** **Context of the role** Reporting to our Global Head of Workplace & Travel, you will be responsible for dealing with a range of internal and external stakeholders, supporting travel activities on a global level and workplace experience for our Europe teams. This position offers an opportunity to gain...
-
France and Global Backup Travel Manager
il y a 4 semaines
Paris, France SCOR Temps pleinThe France travel manager will be responsible for overseeing all aspects of corporate travel arrangements, ensuring efficient and cost-effective travel solutions. Need to collaborate with internal stakeholders to understand travel needs, and support the Global Travel and expense manager, deputising when needed. Support will be required to negotiate...
-
Senior Product Manager
il y a 5 jours
Paris, France BlaBlaCar Temps plein**About BlaBlaCar** - BlaBlaCar is the world’s leading community-based travel app enabling 27 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely. **Your mission** In BlaBlaCar, the Bus Marketplace brings together...
-
Global Category Manager
il y a 1 mois
Paris, France Pernod Ricard Temps pleinWant to join a fast-moving company, among hard-working and convivial teams and execute our global sourcing strategy for professional services ? We are looking for a Global Category Manager - Business Travel ! You will be based at The Island, our office in central Paris. Objective- To ensure that Pernod Ricard’s employees have access to simple and...
-
Travel Coordinator
il y a 4 semaines
Paris, France Be Essential Club Temps pleinBe Essential Club is a receptive and luxury travel concierge agency, with over 15 years of experience in the Hospitality industry in the United States and Europe. We are offering luxury concierge services to a global clientele and aim to serve them with everything they might need; from making restaurant reservations, securing access to special events, to...
-
France and Global Backup Travel Manager
Il y a 2 mois
Paris, France SCOR Temps pleinThe France travel manager will be responsible for overseeing all aspects of corporate travel arrangements, ensuring efficient and cost-effective travel solutions.Need to collaborate with internal stakeholders to understand travel needs, and support the Global Travel and expense manager, deputising when needed.Support will be required to negotiate contracts...
-
France and Global Backup Travel Manager
il y a 1 semaine
Paris, France SCOR Temps pleinAs the France Travel Manager, you will play a pivotal role in orchestrating all aspects of corporate travel. Your mission will be to ensure that our travel operations are not only efficient and cost-effective but also aligned with our commitment to sustainability. You will work closely with internal stakeholders to tailor travel solutions, stepping in for...
-
Product Manager
il y a 4 jours
Paris, France BlaBlaCar Temps pleinAbout BlaBlaCar BlaBlaCar is the world’s leading community-based travel app enabling 26 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely. Your mission As a Product Manager focused on the Booking experience at...
