Guest Support
Il y a 6 mois
la-conciergerie.fr est devenu un des principaux leaders de la gestion pour la location courte et moyenne durée sur la côte d'azur.
Nous nous appuyons sur la technologie pour bousculer le secteur de la location saisonnière
Nous offrons aux propriétaires et aux investisseurs une gestion complète avec des revenus optimisés pour la location de leurs propriétés.
Nous sommes une équipe de 30 personnes et bientôt plus
La confiance de nos clients est notre priorité
Nous recherchons un(e) Guest support pour rejoindre notre équipe dynamique.
Dans ce poste, vous serez le tacticien de l’ombre qui fera en sorte que nos guests vivent une expérience unique:
En collaboration avec votre manager, vous assurerez la relation avec nos voyageurs de tous horizons par message, téléphone ou dans l'agence.
La chaine de réservation n’aura plus aucun secret pour vous, de la première demande de réservation à l’arrivée des guests au logement, vous ne laisserez rien au hasard
Vous serez également en charge de la gestion et du suivi des litiges éventuels en fin de séjour
Profil recherché:
Les qualités recherchées chez un Guest Support sont:
De l’ouverture d’esprit, affuté lors d’une expérience à l’international
De bonnes qualités de communication, et rédactionnelles
Anglais courant, orthographe irréprochable en français comme en anglais
Vous avez une capacité à prendre des décisions rapidement et gérer les imprévus (Profil hôtelier ou tourisme est un plus)
Une volonté de se développer dans une startup à forte croissance
D’excellentes capacités de communication
Ce qu’on vous offre:
Des responsabilités immédiates et une grande autonomie
Un environnement de travail varié, vivant et très stimulant
Type d'emploi : Temps plein, CDI
Salaire : 1 780,00€ à 1 860,00€ par mois
Programmation:
- Travail en journée
Types de primes et de gratifications:
- Heures supplémentaires majorées
- Primes
Formation:
- Baccalauréat / Niveau bac (Optionnel)
Langue:
- Anglais (Requis)
Lieu du poste : En présentiel
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