Guest Support

Il y a 6 mois


JuanlesPins, France Rsdj-invest sas Temps plein

la-conciergerie.fr est devenu un des principaux leaders de la gestion pour la location courte et moyenne durée sur la côte d'azur.

Nous nous appuyons sur la technologie pour bousculer le secteur de la location saisonnière

Nous offrons aux propriétaires et aux investisseurs une gestion complète avec des revenus optimisés pour la location de leurs propriétés.

Nous sommes une équipe de 30 personnes et bientôt plus

La confiance de nos clients est notre priorité

Nous recherchons un(e) Guest support pour rejoindre notre équipe dynamique.

Dans ce poste, vous serez le tacticien de l’ombre qui fera en sorte que nos guests vivent une expérience unique:
En collaboration avec votre manager, vous assurerez la relation avec nos voyageurs de tous horizons par message, téléphone ou dans l'agence.

La chaine de réservation n’aura plus aucun secret pour vous, de la première demande de réservation à l’arrivée des guests au logement, vous ne laisserez rien au hasard

Vous serez également en charge de la gestion et du suivi des litiges éventuels en fin de séjour

Profil recherché:
Les qualités recherchées chez un Guest Support sont:
De l’ouverture d’esprit, affuté lors d’une expérience à l’international

De bonnes qualités de communication, et rédactionnelles

Anglais courant, orthographe irréprochable en français comme en anglais

Vous avez une capacité à prendre des décisions rapidement et gérer les imprévus (Profil hôtelier ou tourisme est un plus)

Une volonté de se développer dans une startup à forte croissance

D’excellentes capacités de communication

Ce qu’on vous offre:
Des responsabilités immédiates et une grande autonomie

Un environnement de travail varié, vivant et très stimulant

Type d'emploi : Temps plein, CDI

Salaire : 1 780,00€ à 1 860,00€ par mois

Programmation:

- Travail en journée

Types de primes et de gratifications:

- Heures supplémentaires majorées
- Primes

Formation:

- Baccalauréat / Niveau bac (Optionnel)

Langue:

- Anglais (Requis)

Lieu du poste : En présentiel


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