Logistics Coordinator

Il y a 3 mois


Paris e, France Global-e Temps plein

Global e is a leading provider of comprehensive cross-border e-commerce solutions proud of our multi-cultural team We went public in May of 2021 and are preparing for significant growth.

Today, we are looking for a Carrier Analyst on a fixed term contract for maternity cover, starting as soon as possible.

**Responsibilities**
- Handle carrier exception reporting on a daily basis.
- Handle Hub exceptions remotely and in person at the CDG facility.
- Deal with Zendesk tickets. Zendesk is our CS ticketing system so experience in that or a similar would be preferable.
- Be able to fix addresses so we can create awb’s for shipping.
- Act as primary point for the carriers and hub operations in the country.
- Continually monitor carrier performance/ SLA’s - drive performance & improvement.
- Location: France - working remotely with frequent journeys to the Global-e Hub.
- Must be able to cover the teams holidays.

**Requirements**:

- Fluent in French and English
- Have an understanding of how a cross dock facility/ warehouse operation works.
- Used to dealing with carriers for inbound and outbound.
- DG certified would be an advantage in Ltd & Ex Quantities.
- Have a knowledge of Incoterms, HS Codes, COO, accurate data is important in International shipping.

Pay: 28,000.00€ - 34,000.00€ per year

Application question(s):

- You will need to be based in Paris for this role - are you based in Paris?

**Experience**:

- Logistics: 1 year (preferred)

Work Location: Hybrid remote in 75009 Paris 9e


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