Rental Sales Team Leader

Il y a 6 mois


Paris, France OK Mobility Temps plein

The people who make up OKTeam know that with effort, enthusiasm, passion and perseverance we achieve extraordinary things. It is a professional and personal challenge that allows you to develop, acquire knowledge and become more professional.
Currently, the Sales & Customer Service team is looking for colleagues as Rental Sales Team Leader to assist our customers by offering them the best mobility option that adapts to their needs in our new Store in Nice.
If you want to be part of #OKmobility, read on

What would your responsibilities be as a Rental Sales Team Leader?
- This person is responsible for the daily operations of the office and the RSA team
- He/she ensures that the base is in optimal condition to serve customers.
- Leads the team: Manages schedules and shifts, assigns individual goals, conducts daily briefings (taking into account fleet availability and team objectives) and determines team needs and responds/reports, trains and mentors new staff and ensures retention of talent
- Contributes to the correct implementation of sales and quality processes in compliance with company standards: promotes knowledge of general conditions within the team.
- Reviews sales and contracts to ensure excellent customer service: Manages any claims and reviews recovered damages, ensures that targets set for the team are met and ensures that the team has the necessary material / tools to achieve these targets.
- Ensures daily availability of the fleet: Controls the daily returns, secures duplicate keys, prepares vehicles for hire as required and works with other departments to achieve targets.

What do we value to join the #OKTeam?
- Ability to provide excellent internal and external customer service.
- Ability to manage a team and negotiate
- Ability to communicate fluently in English and French
- In-depth knowledge of mobility products and services
- Driving licence (B1) and own vehicle.
- Organised, flexible, proactive, decisive and proactive, team player and results oriented.
- Good communication and negotiation skills and digital literacy to use our tools.

\_\_What do we offer you?
- Permanent contract from the moment you join us
- Attractive fixed salary plus variable
- Health insurance and ticket restaurant
- Discounts on the purchase and rental of vehicles, as well as in partner companies for you, your family and friends.
- You will be part of a team that helps facilitate people's mobility and make their travels an unforgettable experience.
- You will work in a challenging and dynamic environment, where every day is different and you will be constantly learning.
- Good working environment and teamwork
- You will have access to a large and fully equipped fleet
- Possibility of geographical and international Mobility
- On-the-job training provided by the company


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