Working Student Customer Care
Il y a 5 mois
Notre équipe Customer Care, basée à Paris (Levallois-Perret), est à la recherche d'un(e) Assistant(e) Customer Care. Notre objectif : garantir et optimiser l'expérience de nos clients sur notre plateforme.
Construisez l'avenir du B2B avec nous
- Au sein de l'équipe Customer Care, vos missions principales sont d'accompagner les clients dans leur utilisation de nos outils et d'assurer un service client de qualité, avec des réponses et des conseils pertinents
Ce que nous vous proposons
- Un emploi polyvalent avec des projets passionnants et la possibilité d'apporter vos propres idées
- Chez nous, vous pouvez vous attendre à tous les avantages d'une entreprise bien établie, avec la culture d'une start-up dynamique : des hiérarchies horizontales, une culture informelle et un grand esprit d'équipe
- Une expérience pratique : Acquérir des connaissances pratiques précieuses dans un environnement de travail réel
- Bénéficier de l'expérience de collègues expérimentés
- Indemnité repas à 60 % par l'entreprise
Voici comment nous surprendre
- Vous avez un excellent relationnel et êtes à l'aise au téléphone
- Vous avez d'excellentes capacités rédactionnelles. Vous êtes méticuleux et organisé. Vous êtes curieux et avez un grand esprit d'équipe
- L'anglais est une langue obligatoire
Vous ferez partie d'une équipe motivée, multiculturelle (plus de 10 nationalités travaillent ensemble) et toujours en quête d'amélioration.
Dans le cadre de ce poste, vous serez formé à l'utilisation des outils suivants:
- Hubspot, SugarCRM, Jira, Office365
Tu trouveras plus d'informations sur Visable ici.
**Vous avez des questions ?**:
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