Customer Support
Il y a 7 mois
**Description de l'entreprise**
Nous sommes la PropTech européenne qui simplifie le marché immobilier grâce à la technologie.
Notre plateforme nouvelle génération connecte les besoins des vendeurs avec les désirs des acquéreurs.
Nous guidons nos clients tout au long du parcours, et offrons une expérience simple et transparente.
Si vous nous cherchez, vous nous trouverez à Paris, Lyon, Nantes, Nice, Aix en Provence, et Marseille. Mais aussi en Italie
**Description du poste**
Nous sommes à la recherche de notre futur Customer Support Intern pour accompagner nos agents immobiliers dans l’utilisation de notre technologie tout en collaborant avec les équipes Produit et Tech pour optimiser la plateforme et garantir une expérience client exceptionnelle. Vos missions seront les suivantes:
- Reporting hebdomadaire des tickets Freshdesk
- Collaboration étroite avec l’équipe Produit / Tech pour améliorer l’utilisation/adoption de la plateforme par les agents immobiliers
- Collaboration avec l’ensemble des équipes Casavo afin de garantir une excellente qualité de service (Produit, Tech, Data, IT, Marketing, Finance et Sales)
- Création et mise à jour d’articles pour alimenter notre FAQ à destination de nos agents & internes
- Veille de qualité quotidienne des annonces publiées sur le site Casavo et sur toutes les plateformes de diffusion
- Aide à la commercialisation des biens
- Garantir une expérience client de qualité
**Qualifications**
- Stage de 6 mois rémunéré (Septembre-Février)
- Une première expérience en support client est appréciée
Soft skills attendus:
- Excellente communication
- Proactivité et prise d’initiative
- Écoute active
Avantages stagiaire:
- Tickets restaurants Swile (10€/jour travaillé)
- Remboursement de l’abonnement transport à 50%
- Random coffees pour rencontrer tes collègues en remote en France et en Italie
- Politique de télétravail flexible
**Informations supplémentaires**
- Rituels et évènements : Soirée teambuilding annuelle, soirée de Noël, petit-déjeuners... Chez Casavo, tout est mis en œuvre pour renforcer la cohésion entre les équipes
-
Customer Support Specialist
Il y a 7 mois
Paris, France Radancy Temps pleinOverview Radancy thrives off the success of our customers, and we're looking for a customer-focused, results-driven, solutions-oriented Customer Support Specialist . As a Customer Support Specialist, you will support the successful implementation and ongoing support of customers Radancy Talent Acquisition Platform. Your primary responsibility will...
-
Customer Support Technician
Il y a 7 mois
Paris, France Universign Temps plein**Signaturit Group** is a company that is revolutionizing the way people do business through secure digital transactions. With over 250000 customers in more than 40 countries, we provide electronic signature and digital identification solutions that allow users to sign over 78 million documents digitally. As a trusted third party, we are eIDAS certified and...
-
Technical Customer Support
Il y a 6 mois
Paris, France OSR Enterprises Temps plein**DESCRIPTION**: **We are interested in welcoming** **a Technical Customer Support to join our** **diligent team accepting full ownership of technical customer-facing activities such as product deployment, training, and customer support.** **REQUIREMENTS**: **Essential**: - BSc. in Computer Science or Engineering - 3+ years' experience in a customer-facing...
-
Customer Support Specialist
Il y a 2 mois
Paris, France Greenly Temps pleinGreenly is a B corp certified SaaS founded in 2019. Our platform streamlines data collection and analysis through integrations, making the calculation of carbon emissions accurate, intuitive, and affordable. Every day, we work with the goal of enabling companies to commit to a carbon reduction trajectory and to engage their entire ecosystem (employees,...
-
Customer Support Representative
Il y a 2 mois
Paris, Île-de-France WINAMAX Temps pleinRole OverviewWe are seeking a skilled Customer Support Representative to join our team in Paris.ResponsibilitiesProvide high-quality support to customers in German, answering questions and resolving issues in a timely manner.Develop a deep understanding of our sports betting and gaming products to effectively address customer inquiries.Work collaboratively...
-
Customer Support Specialist
il y a 4 semaines
Paris, France swan.io Temps plein**About**: Swan is the leading European fintech specialized in embedded banking. A laureate of the French government’s selective year list of tech champions, “French Tech Next 120,” we are quickly expanding across Europe. Over 100 European companies have already seamlessly integrated banking services such as accounts, cards, and payments into their...
-
Customer Support Specialist
Il y a 7 mois
Paris, France Epsor Temps plein**Le pôle Client Services chez Epsor** La mission du pôle Clients Services est de délivrer la proposition de valeur d'Epsor en garantissant un haut niveau de satisfaction à l'ensemble de nos utilisateurs BtoB (nos entreprises clientes) et BtoC (les salariés de nos entreprises clientes). Le pôle compte une vingtaine de personnes organisée en 5...
-
Lead, Bdh Global Customer Support
il y a 3 jours
Paris, France Biogen Temps pleinCompany Description Biogen Digital Health (BDH) is a new global unit of Biogen dedicated to pioneering personalized and digital medicine in neuroscience. Neurological diseases are highly complex, devastating, and there are still significant challenges in how we understand and treat them. At BDH, we aspire to transform Biogen and patients’ lives by...
-
Customer Support Specialist
Il y a 4 mois
Paris, France Tellent Temps pleinThis role is offered on a hybrid basis from Paris office or fully remote in France on full time employment basis. We speak in English at work, so it's important that you have a good level of English language._ **Your Mission** As a Support Specialist, you will be responsible for helping our French & English-speaking customers understand the Talent...
-
Technical Customer Support
Il y a 6 mois
Paris, France Dynatrace Temps plein**Company Description** We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees. We are looking for motivated individuals who enjoy...
-
Customer Support Engineer Us
Il y a 3 mois
Paris, France Pelico Temps pleinAre you ready to be at the forefront of manufacturing transformation? Do you want to work with cutting-edge technology and make a real difference? If so, Pelico is the place for you. Join us and be a part of a pioneering journey that is reshaping the future of manufacturing. **About Pelico**: At Pelico, we are trailblazers in transforming factory operations...
-
Technical Customer Support
Il y a 7 mois
Paris, France OSR Enterprises AG Temps pleinDescription We are interested in welcoming a Technical Customer Support to join our diligent team accepting full ownership of technical customer-facing activities such as product deployment, training, and customer support. The right candidate should have various technical capabilities and customer-centric approach. Requirements ...
-
Customer Support
Il y a 6 mois
Paris, France Playdigious Temps pleinParis (75) Position Duties Au sein du pôle Marketing / Communication de l'entreprise, votre mission consistera à gérer gérer les avis et retours des joueurs à travers les différents canaux (stores, Helpshift, etc.) Le poste s'articulera autour des tâches suivantes: - Gestion opérationnelle et suivi des campagnes customer support sur les...
-
Customer Service Support
Il y a 7 mois
Paris, France The Estée Lauder Companies Temps plein**CDD - Customer Service Support (H/F)** *** Le groupe Estée Lauder Companies est l’un des leaders mondiaux dans la fabrication et la commercialisation de produits de beauté, maquillage, parfums et soins capillaires de prestige dans le monde. Présent dans 150 pays en boutiques en propre, parfumeries, grands magasins, points de vente spécialisés ou...
-
Customer Support Associate
il y a 3 semaines
Paris, France Typology Temps pleinTypology is the first skincare brand launched by Good Brands, an ambitious project to build a new generation of digital first consumer brands. Founded in 2019 by serial entrepreneur Ning Li, Typology became the #1 selling skincare brand online in France and operates also in Germany, the USA and Japan.Within the Customer Relations and Customer Experience...
-
Technical Customer Support Specialist
il y a 4 semaines
Paris, Île-de-France mediCAD Hectec Temps pleinAt mediCAD Hectec GmbH, we are one of the leading companies in the development of medical software for digital planning in orthopedic and trauma surgery.About UsWe have been a market leader for 30 years, constantly setting new standards in our field.As an internationally active company with several locations in Germany and abroad, we offer a rapidly...
-
Customer Support Associate
Il y a 3 mois
Paris, France Typology Temps pleinTypology is the first skincare brand launched by Good Brands, an ambitious project to build a new generation of digital first consumer brands. Founded in. 2019 by serial entrepreneur Ning Li, Typology became the #1 selling skincare brand online in France and operates also in the UK, Germany and the USA.Within the Customer Relations and Customer Experience...
-
French Customer Support Agent
il y a 2 semaines
Paris, France Atlean World Temps pleinFor this particular position, we are working with a French automobile manufacturer to find a Customer Support Agent in the technology field. Our client works with various projects and brands that are recognized worldwide. Depending on the type of project that will be offered to you, the daily tasks will vary. **This position is full-time and will be based...
-
Customer Support Specialist
Il y a 4 mois
Paris, France Ledger Temps plein**We're making the world of digital assets accessible and secure for everyone. Join the mission.** Founded in 2014, Ledger is the global platform for digital assets and Web3. Over 20% of the world’s crypto assets are secured through our Ledger Nanos. Headquartered in Paris and Vierzon, with offices in the UK, US, Switzerland and Singapore, Ledger has a...
-
Web Support Technician
Il y a 7 mois
Paris, France InnoCraft Temps pleinJob description The Web Support Technician contributes to the team’s mission of making customers successful and enabling them to realize business value, so they remain customers for life. We have high expectations around giving our customers quick, accurate, and awesome support so they can focus on doing what they do best. In addition to answering...