Technical Support Engineer

Il y a 5 mois


Paris, France Broadridge Temps plein

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Role Overview

As a permanent Technical Support Engineer at Broadridge, you will be part of our Customer Success elite team. The position implies in depth understanding of customer services with ramifications into client onboarding, implementation, maintenance and support.

You will have the best seats in the house, seeing in action and tuning up our vast products suite to work on our clients platforms spread around the whole globe. The team receives regular training and it works on a simple and effective knowledge sharing principle, everybody working as a whole unit.

We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means you’ll be assigned to a Broadridge office and given the flexibility to work remotely.

**Responsibilities**:
- Manage your own client portfolio- Understand and analyze the clients need from a technical and functional point of view- Train users on Broadridge’s product (IT Team)- Ensure technical expertise on a given client portfolio- Promote new features and new products- Work closely with sales teams- Build a strong and positive relationship with our clients- Establish, measure, control and enforce best practices- On-site or off-site consultancy upon request

**Profile**:
- Master in Computer science or equivalent-
- Great passion for technology, basic Java, SQL, Unix, XML skill set- Excellent command in English- Approachable and ambitious- Excellent people interaction and Client Communication- Dedication to customers satisfaction

LI-Hybrid
LI-AC1



  • Paris, France Eaton Temps plein

    Eaton is currently seeking a Technical Support Engineer colleague. **About Eaton**: **What you’ll do**: **Job responsibilities**: - Provide technical support for EPMS software platform products also supporting services for internal and external organizational channels. Ask customers targeted questions to quickly understand the root of the problem....

  • Technical Support Specialist

    il y a 4 semaines


    Paris, Île-de-France Cryptio Temps plein

    About the RoleCryptio is on a mission to revolutionize the crypto back-office space. As a Technical Support Engineer, you will be a key part of our L2 Support squad, providing top-notch technical support to our enterprise customers.You will work closely with our L1 Support squad, Customer Success team, and software engineers to deliver exceptional customer...

  • Technical Support Engineer 2

    il y a 4 semaines


    Paris, Île-de-France Datadog Temps plein

    Technical Support Engineer 2 Paris, FranceWe are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and...


  • Paris, France Datadog Temps plein

    Technical Support Engineer 2 Paris, France We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and...

  • Technical Support Specialist

    il y a 3 semaines


    Paris, Île-de-France Fortinet Temps plein

    Job Title: Systems EngineerFortinet is seeking a skilled Systems Engineer to provide technical support and expertise to our sales organization. The ideal candidate will have a strong understanding of networking applications and solutions, as well as excellent communication and presentation skills.Responsibilities:Assist in qualifying sales leads from a...

  • Technical Support Specialist

    il y a 4 semaines


    Paris, Île-de-France Cryptio Temps plein

    About the RoleCryptio is seeking a highly skilled Technical Support Engineer to join our L2 Support squad. As a key member of our team, you will provide exceptional technical customer support to our enterprise customers, collaborating closely with our L1 Support squad, Customer Success squad, and software engineers.Key ResponsibilitiesDeliver top-notch...


  • Paris, France Datadog Temps plein

    We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. You'll be joining a team and company...


  • Paris, France Airship Temps plein

    **About Airship** Now, with Airship App Experience Platform (AXP), brands can create and adapt native app experiences on their own — with no ongoing developer support or app updates required. Having powered trillions of mobile app interactions for thousands of global brands, Airship is proud to be at the forefront of what has become the digital center of...

  • Technical Support Specialist

    il y a 4 semaines


    Paris, Île-de-France Datadog Temps plein

    Key Responsibilities:As a Technical Support Engineer at Datadog, you will be responsible for engaging with customers via multiple channels to identify and resolve technical support requests. This includes reproducing technical issues, diving into Datadog's 600+ integrations, and becoming demo certified to lead three-pillar demos to customers. Additionally,...


  • Paris, Île-de-France Iron Mountain Temps plein

    Technical Support & Feature DevelopmentWe're seeking an experienced technical support engineer to lead the development of new features from ideation to deployment. This role involves providing L3 support for system issues, conducting thorough code reviews, and ensuring adherence to best practices and high-quality code standards.Sales & Customer SupportThis...


  • Paris, France Datadog Temps plein

    We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. You'll be joining a team and company...


  • Paris, France Johnson Controls Temps plein

    For our Retail Division we are looking for a: Field Technical Support Engineer Sensormatic Solutions helps retailers deliver frictionless personalized experiences by powering accurate decision-making across the enterprise. We make connections and bridge gaps across retail enterprises to deliver critical, real-time insights into inventory, shoppers,...

  • Senior Technical Support

    Il y a 2 mois


    Paris, France Cryptio Temps plein

    CryptioCryptio is an enterprise-grade crypto back-office platform. Our software helps financial institutions, corporates and crypto-native companies navigate the fragmented digital-asset landscape with confidence. We are a Series-A company, backed by tier-1 crypto and non crypto investors: Point Nine, BlueYard, Tim Draper, Alven, Aave, Consensys, Outlier...


  • Paris, France Datadog Temps plein

    We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. You'll be joining a team...


  • Paris, Ile-de-France Datadog Temps plein

    We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. You'll be joining a team...


  • Paris, France Datadog Temps plein

    We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. You'll be joining a team and company...


  • Paris, Île-de-France Fortinet Temps plein

    About the Job:Fortinet is seeking an experienced Inside Systems Engineer to work closely with our Sales and SE teams in France. This role requires strong technical expertise to support sales efforts and provide post-sales training to customers.Salary:The estimated annual salary for this position is €70,000 - €90,000, depending on experience.Job...


  • Paris, France Philips Temps plein

    **Job Title**: Level 1 Technical Support Engineer I, CDS Seeking a highly skilled coordinator to join our Professional Services (PS) team. Position is responsible for providing Technical Support to our International customers - Europe, Middle-East, Asia-Pacific, reporting to the Director of Professional Services, International. No on-call during outside...


  • Paris, France Pelico Temps plein

    **About**: Are you ready to be part of a groundbreaking company at the forefront of Industry 4.0? Pelico is on a mission to drive the transition of factories towards greater resilience, agility, and resource efficiency through data-driven collaboration. Pelico, headquartered in Paris, France, emerged in 2019 as a result of merging the finest talents from...


  • Paris, Île-de-France Datadog Temps plein

    About the RoleWe are seeking a highly skilled and motivated Technical Solutions Engineer to join our team at Datadog. As a key member of our Technical Solutions team, you will play a critical role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesProvide expert technical support to our Premier Customers via phone,...