Technical Account Manager
Il y a 2 mois
Realytics recherche pour renforcer son équipe, un(e) Traffic Manager ou Technical Account Manager (H/F) Directement rattaché au lead traffic management, vous êtes responsable de l’accompagnement des clients dans la mise en place des solutions Realytics, du suivi et de la bonne exécution des campagnes en France et à l’International, et protagoniste dans le succès du développement de la relation avec nos clients et nos partenaires.
**Gestion de campagne (Setup-suivi-clôture)**
- Gérer l'intégration technique de campagnes
- Réaliser le plan de taggage avec le client (dont la pose de tags)
- Concevoir le meilleur setup de produit pour chaque client
- Suivre et piloter les campagnes de nos clients au travers d'outils comme Wrike/Trello et outils de ticketing
- Être proactif auprès des clients et anticiper les situations "à risque".
- Gérer les cas de troubleshoot de campagnes tout en informant les équipes techniques du client et l'équipe Product Management (feedback loop).
Assurer la cohérence et la fiabilité des données pour chaque client en collaboration avec les account managers
**Transversal**
- Supporter le Roll-out de nouveaux produits, fonctionnalités au sein de l'équipes Sales & Ops
- Participer à l'amélioration du service délivré par Realytics avec la mise en place de nouveaux outils et process
- Alimenter la base de connaissances Realytics : documentation et diffusion de la connaissance produit au sein du pôle Sales & Ops
**Votre profil**
D’un tempérament curieux et créatif, vous avez déjà travaillé dans les médias et êtes familier avec l’univers technique.
- Vous êtes très organisé et très rigoureux (au point que vous auriez pu être militaire dans une autre vie)
- Capable d'identifier et de résoudre des problèmes techniques survenus sur une campagne : Vous êtes un 'Problem-solver'
- Expert dans la gestion du tag troubleshooting : le tag management n'a aucun secret pour vous.
- Maîtrise de l'anglais oral et écrit : leader un call client en anglais ne vous fait pas peur.
- Sensibilité business et bonnes qualités relationnelles : vous aimez le contact client
- Pédagogue et patient : vous aimez expliquer, vulgariser des concepts complexes (nous sommes les experts, nos clients pas forcément)
Vous avez une expérience minimum d' 1 an sur un poste de Traffic Manager ou Technical Account Manager dans une Ad Tech/MarTech : tracking/attribution.
Vous êtes curieux techniquement et vous avez des connaissances en HTML, Javascript, SQL et ainsi que les outils de debug web.
Le Programmatic TV et la TV Adressable vous intéressent.
Type d'emploi : CDI
Salaire : 26 749,88€ à 57 475,06€ par an
Avantages:
- Formation linguistique offerte
- Prise en charge du transport quotidien
- Travail à domicile
Programmation:
- Travail en journée
Lieu du poste : Télétravail hybride (75002 Paris 2e)
-
Technical Account Manager
il y a 3 semaines
Paris, France Docebo Temps pleinAs a Technical Account Manager, your mission is to build, grow and deepen our customer relationships to ensure our customers are successful with Docebo. You are passionate about helping customers connect their goals and challenges with our suite of LMS solutions. Your goal is to make every one of our customers a lifelong partner. A Technical Account Manager...
-
Technical Account Manager
il y a 2 semaines
Paris, France Docebo Temps pleinAs a Technical Account Manager, your mission is to build, grow and deepen our customer relationships to ensure our customers are successful with Docebo. You are passionate about helping customers connect their goals and challenges with our suite of LMS solutions. Your goal is to make every one of our customers a lifelong partner. A Technical Account Manager...
-
Technical Account Manager
il y a 2 jours
Paris, France CAST Software Temps plein**About the job** CAST Technical Account Managers are strategic partners and technical advisors for our biggest and most important clients in FRANCE. You'll be a part of our rapidly growing customer success practice alongside the professional services, product support, and sales teams with tremendous opportunity to evolve as the program grows. You will...
-
Technical Account Manager
il y a 1 semaine
Paris, France swan.io Temps plein**About**: Swan, a European fintech company, is the easiest way to add banking features to your product. This can be called “Banking-as-a-Service” or “Embedded finance”. We built Swan so that anyone can start embedding banking features within just minutes of visiting our website. Swan is truly fast and easy to use. Swan already has 94 customers...
-
Regional Technical Account Manager
Il y a 2 mois
Paris, France Ledger Temps pleinWe're making the world of digital assets accessible and secure for everyone. Join the mission. Founded in 2014, Ledger is the global platform for digital assets and Web3. Over 20% of the world’s crypto assets are secured through our Ledger Nanos. Headquartered in Paris and Vierzon, with offices in the UK, US, Switzerland and Singapore, Ledger has a team...
-
Technical Account Manager
il y a 4 jours
Paris, France Sparteo Temps plein**Sparteo - Suite of Solutions for Web Publishers**: Since 2016, we have been offering cutting-edge adtech solutions to help publishers generate more value on their websites. How? Thanks to our dedicated and passionate teams! We are committed to providing them with all the means necessary to contribute to realizing ours and our clients' ambitions. Since the...
-
Technical Account Manager
il y a 4 semaines
Paris, France Logpoint Temps plein**Technical Account Manager / Regional Support Engineer** Logpoint, a global leader in cybersecurity, is seeking a skilled Technical Account Manager / Regional Support Engineer to join our dynamic team in Paris, France. In this role, you'll be a crucial part of the global Customer Support & Operations team, providing localized support to our clients and...
-
Technical Account Manager
il y a 1 semaine
Paris, France Cap4lab Temps pleinParis - 41 Rue du Puits Romain L-8070 - Bertrange Luxembourg Tu es à quelques clics de devenir Technical Account Manager d’une société IT dynamique et internationale... ️ Cap4 Lab est le leader européen des services Salesforce et MuleSoft. Reconnu pour offrir des services de conseil opérationnel à forte valeur ajoutée, et pour combiner une...
-
Technical Account Manager
Il y a 2 mois
Paris, France Ogury Temps pleinOgury, the global leader in personified advertising, has created a breakthrough advertising engine that delivers comprehensive audience interests, brand performance, privacy protection and sustainability within one technology stack, built and optimised for mobile. Advertisers working with Ogury benefit from fully visible impactful ads, future-proof targeting...
-
Technical Account Manager
il y a 1 semaine
Paris, France Fortinet Temps plein**Fluency in French and English is mandatory** **It is preferable that you are based close to a Fortinet office -locations include Paris and Valbonne - so you can work on a hybid work model.** Would you like to join the leading global provider of network security solutions to help strategic accounts optimizing their customer experience? At Fortinet we are...
-
Technical Account Manager
il y a 2 jours
Paris, France Broadridge Temps pleinAt Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Role Overview Working directly under the responsibility of the Paris Head of Customer Success, the Technical Account Manager (TAM) will...
-
Technical Account Manager
il y a 4 jours
Paris, France 360Learning Temps pleinOur Professional Service team plays a key role in onboarding and supporting our customers, seamlessly: they work cross functionally (Sales, Product and Customer Success) to understand and document client use cases and requirements, and then translate them into the set-up and configuration of the 360Learning platform. You will follow your customers'...
-
Technical Account Manager
il y a 4 jours
Paris, France OVHcloud Temps pleinCDI- Services à la clientèle- PARIS, FR, 75017- Hybride- Hybride**VOTRE MISSION**: Technical Account Manager H/F/N **Au sein de votre équipe #OneTeam** - Mettre en pratique vos compétences relationnelles et techniques au profit du succès client : onnboarding, gouvernance, conseil technique sur les services OVHcloud et remontées des besoins...
-
Technical Account Manager Freelance
Il y a 2 mois
Paris, France Kicklox Temps plein**L'offre**: **Projet** Transversal / AVS or AMS Move 2 cloud **Secteurs** Services & Systèmes d'Informations **Description de l'offre** As the **Technical Account Manager**, within the Professional Service team, you will be representing the product delivery teams in front of our customers to follow and collect their evolution needs and ensure the best...
-
Technical Account Manager
il y a 1 mois
Paris, France Alibaba Cloud Temps pleinDescriptions:As a Technical Account Manager (TAM), you will serve as a pivotal customer service interface, dedicated to ensuring the stability and growth of our clients’ cloud-business operations. Your role will involve working closely with the Alibaba Cloud team to prioritize and address customer requests, issues, and feature enhancements...
-
Technical Account Manager
Il y a 2 mois
Paris, France Alibaba Cloud Temps pleinDescriptions: As a Technical Account Manager (TAM), you will serve as a pivotal customer service interface, dedicated to ensuring the stability and growth of our clients’ cloud-business operations. Your role will involve working closely with the Alibaba Cloud team to prioritize and address customer requests, issues, and feature enhancements promptly. ...
-
Technical Account Manager
Il y a 2 mois
Paris, France Alibaba Cloud Temps pleinDescriptions:As a Technical Account Manager (TAM), you will serve as a pivotal customer service interface, dedicated to ensuring the stability and growth of our clients’ cloud-business operations. Your role will involve working closely with the Alibaba Cloud team to prioritize and address customer requests, issues, and feature enhancements...
-
Technical Account Manager
il y a 2 semaines
Paris, France Alibaba Cloud Temps pleinDescriptions:As a Technical Account Manager (TAM), you will serve as a pivotal customer service interface, dedicated to ensuring the stability and growth of our clients’ cloud-business operations. Your role will involve working closely with the Alibaba Cloud team to prioritize and address customer requests, issues, and feature enhancements...
-
Technical Account Manager
il y a 2 semaines
Paris, France Alibaba Cloud Temps pleinDescriptions: As a Technical Account Manager (TAM), you will serve as a pivotal customer service interface, dedicated to ensuring the stability and growth of our clients’ cloud-business operations. Your role will involve working closely with the Alibaba Cloud team to prioritize and address customer requests, issues, and feature enhancements promptly. ...
-
Technical Account Manager
il y a 1 mois
Paris, Ile-de-France Alibaba Cloud Temps pleinDescriptions:As a Technical Account Manager (TAM), you will serve as a pivotal customer service interface, dedicated to ensuring the stability and growth of our clients’ cloud-business operations. Your role will involve working closely with the Alibaba Cloud team to prioritize and address customer requests, issues, and feature enhancements...