Customer Experience Manager

locations - Paris - France - time type - Full time - posted on - Posted Today - job requisition id - JR09100 - About Us: - Planet is a leading technology company transforming payments by putting customer experience first. - We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for...

**ESSENTIAL DUTIES AND RESPONSIBILITIES** (other duties may be assigned): - Be the primary point of contact to ensure customers are successfully onboarded post sale. - Work across within the customer’s and Verimatrix organizations, including customers’ Security Operations teams, Application Security teams and the customer’s Chief Information Security...

**Join Native Union!** Welcome to the modern lifestyle, where technology empowers new ways of living, where we’ve learned we need less, but better. At Native Union, we offer a curated selection of everyday essentials, for those who value craft and quality. We are now seeking a driven, proactive and curious Customer Experience Manager to modernize and...

Knowing our customers and patients, their needs, expectations and challenges, is key to delivering the best solutions, products and services. In order to enhance our Customer Knowledge, a building block of our customer experience strategy, Customer Development Group is in charge of developing and deploying the Voice of customer (VoC) program. This Group-wide...

At Teads, we value the experiences that our clients have with our brand at every step. We believe that: - Everyone at Teads plays a role in making this experience efficient, strategic and most importantly, beneficial for our clients. - The sum of all interactions that a client has with the Teads brand impacts their overall experience and that no detail is...

CooperSurgical is a leading fertility and women's healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. CooperSurgical is at the forefront of delivering innovative assisted reproductive technology and genomic solutions that enhance the work of ART professionals to the...

Akeneo is the product experience (PX) company and global leader in Product Information Management (PIM); creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere. Akeneo empowers business leaders with software, education, and an engaged community all focused on the...

Akeneo is the product experience (PX) company and global leader in Product Information Management (PIM); creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere. Akeneo empowers business leaders with software, education, and an engaged community all focused on the...

**Description du poste**: Horace recherche un(e) Stagiaire Customer Experience pour une durée de 6 mois à partir du mois de septembre pour compléter la team Customer. La Team Customer a pour mission d’offrir la meilleure expérience client aux utilisateurs de notre marque. **Responsabilités**: Au sein de l’équipe Customer Experience est...

#customerexperience #optimisations #expérienceboutenbout #expérienceomnicanal #cartographieCX #besoins #customerjourney #gestiondeprojet #mesure&KPIs #roletransverse #méthodologie #évangélisation Pour un grand compte (secteur des contenus), nous recherchons un freelance pour la réalisation d’une prestation de CX Manager (Customer Experience) pour le...

**Join the Global Leader in Business Learning Simulations!** **Customer Experience Manager** Company: StratX Simulations Location: 75001 Paris Are you ready to be part of a dynamic multi-cultural team? StratX Simulations is the global leader in business learning simulations, serving universities and corporations in over 80 countries, from offices in...

MISSION As a CX designer, you will ensure to the delivery of a seamless customer experience across all the touch points of our customer journeys. This role has an international dimension, with possible travels (few days up to few weeks) and requires autonomy, leadership and strategic thinking. ROLES & RESPONSABILITIES - Contribute to the development of a...

Akeneo is the product experience (PX) company and global leader in Product Information Management (PIM); creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere. Akeneo empowers business leaders with software, education, and an engaged community all focused on the...

**Role**:Customs Manager **Salary**:Depending on experience **Location**:Paris, France As the Customs Manager, your role will be to ensure the accurate execution of all customs clearance documents in the France to ensure AVASK and our clients remain fully compliant with customs compliance requirements. In addition, you will act as the senior member and...

Join Our Team as a Customer Experience SpecialistAbout the RoleWe are seeking a highly skilled and motivated Customer Experience Specialist to join our team at 360Learning. As a key member of our customer success team, you will play a crucial role in delivering exceptional customer experiences and driving business growth.In this role, you will be responsible...

**That thing we do** We’re the Operating System for the Music Industry - a platform that pumps up the jam of every play. We connect all players of the industry to amplify the value of music. Driven by machine learning and copyright expertise, our system pumps neutral data and authoritative knowledge to everyone along the chain. For those who make or use...

We are looking for an Italian native speaker to join our team! **Responsibilities**: - Manage and resolve daily client tickets. - Ensure that clients questions and problems are resolved properly and quickly. - Address challenging customers and problems that require escalation outside of the department. - Report, analyse and resolve system, clients and...

We have a team of more than 600 employees representing over 67 nationalities spread across seven offices located in Paris, Berlin, Sofia, Noida, Bengaluru, Seattle and Toronto. **As a member of the team, you will**: - Manage and resolve daily client tickets. - Answer all client incoming calls with proper tone and professionalism. - Ensure that clients'...

We have a team of more than 600 employees representing over 67 nationalities spread across seven offices located in Paris, Berlin, Sofia, Noida, Bengaluru, Seattle and Toronto. We are looking for a Portuguese native speaker to join our team! **Responsibilities**: - Manage and resolve daily client tickets. - Ensure that clients' questions and problems are...

**Your role** **Activity 1: Customer Service** - Manages direct communication with assigned customers. - Manages customer expectations and delivers an exceptional customer experience throughout the contract lifecycle in accordance with agreed upon service levels (SLAs). **Activity 2: Service Improvement** - Act as the interface between the Operations team,...