Sales Support Specialist

Il y a 6 mois

Paris, France myPOS Temps plein

**About us**:
When we started myPOS we believed that all businesses and entrepreneurs should be able to leverage the power of card payments and modern technology to grow and thrive. Now we are proud to say that 10 years later we brought that belief to life, with offices in various European countries, over 200,000 clients and a strong team of talented professionals, myPOS is creating the future of payments.

We are looking for a proactive, energetic, and communicative **Sales Support Professional **with strong business acumen and passion for innovation to join our team. Are you ready to build the future of payments and take the next step in your career to help the business growth of small and medium merchants? If so, join our Paris based sales team at myPOS France

**Your challenges will be**:

- Provide 1st level support to myPOS merchants, partners, and sales consultants in the region. Ensure clients’ issues are addressed promptly and resolved;

Help customers with various aspects of the business: from commercial questions, related to myPOS payment terminals, myPOS Online, Payment Tag and other products of our ecosystem, as well as customer due diligence (KYC) and support with the general usage of our payment solutions or the myPOS account;

Collaborate closely with other departments within the myPOS Group, such as Sales, Sales Operations, Business Development, the international support department, Operations and Finance;

Supporting customers to help them understand how to use the products and services offered by myPOS;

Informing and guiding customers during account opening and customer due diligence process (KYC / CDD);

Identifying opportunities for upselling/cross-selling and conducting sales, based on prospects and customers’ needs;

Helping customers understand the pricing structure of their product(s) of choice and providing more clarity on the fees, which they should expect to be paying;

Monitoring the day-to-day business, including technical/commercial support and complaints;

Establishing and maintaining contacts with existing and new customers to provide support and guidance and make sure their requests are handled timely and accurately;

Processing information in Zendesk, CRM and internal operational systems and financial administration;

**Your Profile**

Flexible person who thinks outside the box and possesses a can-do attitude;

Great communication skills and eager to assist customers with problem-solving;

A team player, able to coordinate efforts and be very well synchronized with team mates;

Absolute prerequisite: at least 2 years of experience in a call center, telephone support department or similar high-pace environment and preferably with a telecom provider or IT-related companies;

Demonstrated knowledge of and affinity with mobile information technology or telecom and the willingness to expand this knowledge;

Passion for technology and the latest developments;

Excellent English language, both verbally and in writing.

**What we've got to offer**:

- The opportunity to work in a diverse and international team of professionals building together the future of Payment Solutions;

Friendly hi-tech environment;

Attractive and motivating salary;

Promotions and a salary review based on performance;

Attractive working hours (9am-6pm Monday to Friday)

Premium health insurance

Luncheon vouchers at over €11 per day

A paid holiday + RTT package of more than 9 weeks over the year

Exciting teambuilding events on a multi-national level.

  • Accor Sales Support Specialist

    il y a 3 semaines

    Paris, Île-de-France AccorCorpo Temps plein

    Job DescriptionWe are seeking a skilled Accor Sales Support Specialist to join our team. The successful candidate will be responsible for providing excellent customer service, managing sales activities, and collaborating with colleagues to drive business growth.

  • Revops Sales Support Specialist

    Il y a 2 mois

    Paris, France SumUp Temps plein

    **RevOps Sales Support Specialist** At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to...

  • Revops Sales Support Specialist

    Il y a 5 mois

    Paris, France SumUp Temps plein

    **Who we are**: Small business owners are at the heart of all we do, so we're creating powerful, easy-to-use financial solutions to help them run their businesses. With a founder's mentality and a 'team-first' attitude, our diverse teams across Europe, South America and the United States work together to ensure that small business owners can be successful...

  • Technical Support Specialist

    il y a 3 semaines

    Paris, Île-de-France Fortinet Temps plein

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our Fortinet team. The ideal candidate will have a strong understanding of DNS, NFS, SMTP, HTTP, and TCP/IP.Key Responsibilities:Provide technical assistance to customers and internal teams.Assist in pre-sales activities, including qualifying sales leads and providing...

  • Sales Support

    Il y a 5 mois

    Paris, France W.L. Gore & Associates Temps plein

    **About the Role**: We are looking for a Sales Support Specialist (f/m/d) to join our Medical Product team in Europe who will provide internal sales support and partner with Field Sales associates and other account/business team members to meet customer needs and achieve desired business outcomes while delivering a positive customer experience. This...

  • Spécialiste en Application de Support

    il y a 4 semaines

    Paris, Île-de-France NEURONES Temps plein

    Pour son entité spécialiste de l'accompagnement des utilisateurs, NEURONES recherche un(e) Spécialiste en Application de Support pour l'un de ses clients, une chaine de restauration rapide et enseigne d'un grand groupe. Le poste se situe au sein du Service Informatique, dans l'équipe Production.Le Spécialiste en Application de Support...

  • Coordinator Store Support

    Il y a 5 mois

    Paris, France Menway Emploi Compiègne Support Temps plein

    Vous prenez en charge les activités suivantes: - Assurer le suivi SAV et l'interface entre les clients, les magasins européens, les usines et ressources techniques (production ou ateliers de réparations) - Réaliser le suivi, faire le lien entre les demandes/commandes clients et les interventions - Suivre et coordonner les plannings des interventions -...

  • Leisure Sales Support Specialist

    il y a 3 semaines

    Paris, Île-de-France AccorCorpo Temps plein

    Role OverviewThe Leisure Sales Support Executive is a crucial point of contact for information from Leisure clients, hoteliers, and sellers. This role is involved in all aspects of contract preparation, including negotiations and supporting Strategic Account Managers.Main ResponsibilitiesConducts comparative pricing studies to create consistent commercial...

  • Internal Mobility

    Il y a 5 mois

    Paris, France Deepki Temps plein

    We are looking for a **Sales Enablement Specialist** based in Paris to support our Sales Team. Reporting to the Sales Enablement Manager, the **Sales Enablement Specialist** will be responsible for supporting the sales enablement strategy at Deepki. This strategy is based on 3 pillars: **_ Process and method_** - To support the creation and optimization of...

  • Sales Support Professional

    il y a 4 semaines

    Paris, Île-de-France Chronos Consulting Temps plein

    **Job Description**Chronos Consulting is seeking a skilled Sales Support Professional to join our team. As a Sales Support Professional, you will provide technical assistance to our local sales team in sales situations where help is needed.Provide technical support throughout the sales cycle, including qualifying opportunities, selling solutions on their...

  • Spécialiste en Support Applicatif H/F

    il y a 3 semaines

    Paris, Île-de-France MICHAEL PAGE Temps plein

    Détails du PosteVous rejoignez notre équipe en tant que Spécialiste en Support Applicatif au sein de notre Direction Projet IT Sales.Missions PrincipalesApporter un support aux clients de N1 et N2Rédiger des spécifications fonctionnellesPersonnaliser et paramétrer la solution selon les besoins des clientsCompétences et Expériences SouhaitéesNous...

  • Sales Operations Specialist

    Il y a 5 mois

    Paris, France Qatar Airways Temps plein

    Qatar Airways (QR) have embarked on an exciting journey to change how we interact with our customers. As part of this journey, we are now recruiting for the role of Sales Operations Specialist in France. Based in Paris, you will manage the Sales Operations function for France including the Group Sales function and a team of Sales Operations Co-ordinators...

  • Real Assets Sales Specialist

    Il y a 6 mois

    Paris, France MSCI Inc Temps plein

    Job Description - Real Assets Sales Specialist (2400005C) - Job Number: 2400005C Requisition Title : Real Assets Sales Specialist **Description**: **Your team responsibilities** The MSCI Real Estate Sales Specialist drives the growth of our Real Estate data and analytics products with investors, institutions, banks, insurance companies, listed companies...

  • Sales Growth Specialist

    il y a 3 semaines

    Paris, Île-de-France Grow-Talent Temps plein

    Job Title: Sales Growth SpecialistJob Type: Full-timeCompany: Grow-TalentLocation: Limassol, CyprusLanguage: FrenchAbout the Role:Grow-Talent is working with a leading financial services company in Limassol, Cyprus, to find a talented Sales Growth Specialist who can help promote their products and services.Key Responsibilities:Promote the company's products...

  • Sales Support Specialist

    il y a 1 mois

    Paris, Île-de-France SumUp Inc. Temps plein

    Talent Acquisition Partner - Field SalesWe are seeking a dedicated Talent Acquisition Partner to join our team at SumUp Inc. as part of our strategic growth initiative in Europe. The successful candidate will play a pivotal role in scaling our Field Sales operations across the continent.Key Responsibilities:Ensure process and candidate experience excellence...

  • Spécialiste Support Technique Montparnasse

    il y a 3 semaines

    Paris, Île-de-France QR Versailles IT Temps plein

    Bienvenue chez QR Versailles IT ! Nous sommes à la recherche d'un spécialiste support technique pour rejoindre notre équipe à Montparnasse.Détails du posteNiveau de responsabilité : N1 et N2 selon procéduresLocalisation : MontparnasseVos missions seront les suivantes :Résoudre les problèmes techniques des utilisateurs en appliquant les procédures...

  • Technical Support Specialist

    Il y a 6 mois

    Paris, France Ecolab Temps plein

    **Job description** Within the Food & Beverage division of Ecolab France, we are looking for a new Technical Excellence Specialist to support the Food & Protein market. The local team provides solutions to the Food & Beverage manufacturers in France in relation with hygiene to help them addressing the biggest challenges and supporting the achievement of...

  • Spécialiste en Support Audiovisuel et Visioconférence

    il y a 1 mois

    Paris, Île-de-France Talents IT Temps plein

    A propos de l'entreprise : Talents IT est un cabinet de recrutement national spécialisé dans les métiers de l'IT et du digital. Nous proposons régulièrement des offres d'emploi dans ces domaines : développement, sécurité, infrastructure, R&D, data, projet, produit...Nos consultants expérimentés vous offrent un accompagnement...

  • Sales Development Specialist

    il y a 1 mois

    Paris, Île-de-France TEKsystems Temps plein

    At TEKsystems, we're looking for a Sales Development Specialist to become an expert in their sales specialism and develop and grow an account base within their designated territory. This role offers unlimited earning potential, annual all-inclusive company incentive trips, charitable and social responsibility opportunities, and health and well-being...

  • Sales Operations Specialist

    il y a 4 semaines

    Paris, Île-de-France Uptoo Temps plein

    Rôle du Sales Operations Specialist chez Uptoo Notre équipe de Sales Operations est à la recherche d'un spécialiste pour soutenir la croissance et la productivité de nos 60 sales. Votre rôle consiste à être le référent principal pour les sujets liés au CRM (Hubspot) et à soutenir les équipes internes pour les aider à améliorer leurs...