Training Account Executive/ Seller
il y a 2 semaines
**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
**_
This is a Sales role._**
As a Training Account Executive (TAE) at ServiceNow you play a pivotal role in driving the successful adoption of our products and services by our customers. Your responsibilities include developing strategic relationships with the relevant stakeholders to define training plans that help our customers be more self-sufficient and acquire knowledge of the products. You will require to collaborate with cross-functional teams, and actively engaging with our ecosystem of partners to scale and together address the knowledge gaps and needs of our customers. The TAE is a key member of the Customer Outcomes Services Sales organization and extended member of the account teams.
**What you get to do in this role**:
As the Training Account Executive (TAE) you are responsible for successfully positioning the training portfolio both internally and externally for maximize training booking and revenue for ServiceNow while developing skills that will drive adoption of our solution in order to achieve their desired business outcomes. These service offerings include private, public virtual, onsite training classes, tailored technical training, custom process user training, adoption accelerator and change enablement services.
- ** Key responsibilities**
- Identifying and pursuing opportunities for ServiceNow Training and Certification to address organizational plans and talent pain points
- Building comprehensive enterprise-level proposals with a prescriptive training approach
- Develop a partner ecosystem to scale and ensure training is part of their value propositions to customers.
- Collaborate with sales account teams, Customer Outcomes sales teams, Training BU and Success team members, customers as well as our ecosystem of partners.
- Develop a training strategy in the allocated territory with a target prospect list and a strategic training plan.
- Taking initiative to recognize obstacles and create solutions for leveraging relationships in projects, sales teams, departments, and divisions to identify new opportunities and ensure training is attached to all new product sales
- Providing accurate information to management for forecasting, quarterly business reviews etc.
- Attending sales quarterly business reviews (QBRs), Knowledge conference, ServiceNow User Groups, and Forums to increase sales and relationships within territory and increase training portfolio visibility
- Scope training deals, crafting proposals for engagements following company guidelines.
- Ensure training credits purchased are used by scoping and defining training plans through a consultative selling process that will enable the use of the training Credits purchased.
- Ensuring compliance with operational standards and customer relationship management
- Qualify prospects, developing new training sales opportunities, and ongoing revenue streams.
- Arrange and conduct initial Executive and CxO discussions and positioning meetings.
- Execute a structured training sales process to close training, adoption, and certification opportunities to include training on NNACV deals.
- Meeting or exceeding Monthly, Quarterly and Annual sales targets
**Qualifications** To be successful in this role, you have**:
- ** French Language skills are mandatory for the role**
5+ years of experience as a Sales Training Specialist or similar role
- Experience selling enterprise training solutions and structured custom training
- Experience in developing curriculum plans
- Experience with the sales process and the ability to navigate and progress through long, complex sales cycles
- Experience in territory ownership and desire to expand markets
- Experience with sales force automation, enterprise resource planning or other IT infrastructure management (monitoring and discovery) technologies is a definite plus
- Experience working with Training partners and understanding go-to-market strategies in the training industry
- SN certifications are preferred but not required.
- Occasional travel to visit custome
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