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Account Executive

Il y a 9 mois

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At Microsoft Education, our mission is to transform learning by providing innovative technological solutions to higher education and research institutions. We believe that education is the key to shaping a better future, and we are committed to supporting teachers, students, and researchers in their quest for knowledge and discovery.

**Responsibilities**:
**Key responsibilities**:

- ** Initiate Conversations**: Start conversations with clients to connect the client’s objectives and Microsoft’s current portfolio within the client account.
- ** Support Account Planning**: Support account planning and advocate for internal change to help clients transition to modern digital approaches.
- ** Lead Executive Escalations**: Lead the management of executive escalations and communications for delivery programs in the client account.
- ** Proactive Communication**: Work with accounts to develop and maintain a support plan. Proactively communicate with accounts regarding product information and programs, support issues, and strategic product plans.
- ** Negotiation and Persuasion** : Negociate contracts with clients, emphasizing the benefits and solutions offered by Microsoft Education.
- ** Maintain Relationships**: Maintain effective working relationships with assigned commercial clients. Address specific client needs by proposing tailored solutions.

**Qualifications**:
**Required Skills**:

- **Stakeholder Engagement**: Ability to identify, navigate, communicate, and influence key technical, business, and executive-level stakeholders of the client (including partners).
- ** Guide Conversations**: Ability to guide and lead conversations to facilitate the achievement of the client’s business objectives by leveraging their investment in Microsoft.
- ** Strategic Thinking**: Ability to think strategically about client planning for assigned accounts, setting standards and priorities, outlining where and how to invest resources.
- ** Mobilize and Coach**: Ability to mobilize and coach the account management team and relevant internal stakeholders with deep industry expertise to establish deep partnerships with decision-makers.
- ** Manage Relationships**: Ability to manage and/or support fundamental relationships with key client stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders in collaboration with more experienced colleagues.
- ** Sales Skills** : You should be able to negotiate, close deals, and meet sales targets.
- ** Effective Communication**: You must communicate clearly and persuasively with clients and internal stakeholders.
- ** Organization and Time Management**: Efficiently manage your time and priorities to succeed in this role.