On-site Customer Support Representative
il y a 2 semaines
**Are you ready to join a reputable leader in scientific solutions, backed by a global service network?**
**We are seeking a dedicated On-Site Customer Support Representative for a Global organisation, providing analytical solutions, services, and expertise that contribute to the success of laboratories worldwide.**
**How you will make an Impact**:
As an On-Site Customer Support Representative, you will play a critical role in the company's after-sales service strategy. Working closely with your manager and colleagues, you will be responsible for optimising customer visits while adhering to company guidelines. Your objective will be to ensure the company's presence at client site, contribute to revenue growth, and enhance the company's reputation.
**In this role you will**:
- Collaborate with service technicians/engineers, QHSE site referents, regional managers and service provider managers
- Work closely with off-site or customer-specific support services
- Collaborate with sales and purchasing departments
- Request quotes from service providers
- Organize and monitor interventions with service providers
- Communicate with customers
- Plan preventive and/or curative maintenance
- Plan Instrument Validation Services
- Update the company database, and customer when applicable
- Provide the information necessary for the correct invoicing of services
**We are looking for people who have**:
- Experience in sales administration or procurement/logistics
- Experience with an ERP
- Level or Diploma Bac+2 to Bac+3 in administrative and commercial management and/or equivalent experience
- Customer relations
- Must be fluent in French Must be based in the Paris region or happy to relocate to Paris
**Benefits**:
- Base Pay Range: €35,000 - €40,000
- 25 vacation days.
- 14 days of rest days.
Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
-
Customer Support Representative
il y a 1 mois
Paris, France Jobs for Humanity Temps pleinJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. This is a remote position and in this role, you will be responsible for providing exceptional customer service and support, while also handling account receivables and collections from delinquent clients. As a key member of...
-
Customer Care Representative
il y a 1 mois
Paris, France EGERIE Temps pleinReady to join a visionary, international and rapidly growing company?Customer Care RepresentativeSummary:EGERIE is seeking a Customer Care Representative to join our dedicated customer care team. EGERIE is a leader in the cyber risk analysis and management arena in Europe and is looking to drive hyper-growth throughout the EMEA Team.OverviewEGERIE offers a...
-
Site Representative
il y a 4 semaines
Paris, France CAKE Temps pleinAt CAKE we inspire the world towards a zero-emission society by designing and building high performance electric mopeds and motorbikes. Our mission is to speed up the world’s journey towards a zero emission society, while enhancing excitement and fun. Since day one, that has been at the very heart of our company. We intend to keep it that way. **About the...
-
Site Representative
il y a 4 semaines
Paris 3e, France CAKE Temps pleinAt CAKE we inspire the world towards a zero-emission society by designing and building high performance electric mopeds and motorbikes. Our mission is to speed up the world’s journey towards a zero emission society, while enhancing excitement and fun. Since day one, that has been at the very heart of our company. We intend to keep it that way. **About the...
-
Customer Support Representative
il y a 4 semaines
Paris, France International Flavors & Fragrances Temps pleinJob Description Rôle & Objectifs : - Coordonne la gestion administrative et la bonne exécution des commandes Client sur le périmètre défini - Est Garante de la satisfaction des clients de sa zone au même titre que la Commerciale et la Customer Care Manager Job Requirements Attributions : - Saisi les commandes des clients externes (et...
-
Customer Support Specialist
il y a 1 mois
Paris, France Radancy Temps pleinOverview Radancy thrives off the success of our customers, and we're looking for a customer-focused, results-driven, solutions-oriented Customer Support Specialist . As a Customer Support Specialist, you will support the successful implementation and ongoing support of customers Radancy Talent Acquisition Platform. Your primary responsibility will...
-
Customer Support Specialist
il y a 4 semaines
Paris, France Radancy Temps pleinWe are the leading cloud-based talent acquisition software provider intelligently solving the most critical challenges for enterprises globally and delivering cost-efficient outcomes that strengthen their organizations. The Radancy Talent Acquisition Cloud, powered by rich data and deep industry insights, optimizes the entire candidate journey, enabling...
-
Cell Culture Sales Representative
il y a 1 mois
Paris, France ProClinical Temps plein**Salary**: Highly Competitive Discipline: Business DevelopmentJob type: Permanent- Paris, France - Posting date: 28 Sep 2018 Reference: SA.JV.17313_1537803032 Proclinical is currently working with a biotechnology company that is seeking a Cell Culture Sales Representative to be based in Paris on a permanent basis. The Scientific Sales Representative's...
-
Sales Representative
il y a 4 semaines
Paris, France Millennium Group International Holdings Limited Temps pleinMillennium Group (Nasdaq:MGIH) has been focusing on the production of high quality paper packaging products, including but not limited to luxury packaging cardboard boxes, gift boxes, displays, corrugated outer cartons, household appliances, food and beverages, IT and other industries... since 1970. Committed to being a total solution provider, we provide...
-
Customer Support Specialist
il y a 4 semaines
Paris, France ELCA Temps pleinCritères de l'offre Description du poste **You'll be responsible for**: Responding to customer inquiries across communication channel (CRM and phone) Analysing and investigating the details of the customer's inquiry and make the necessary research to respond accurately and completely while maintaining SecuTix Processes and Policy Ensuring that escalated...
-
Customer Support Specialist
il y a 4 semaines
Paris, France Aircall Temps plein**PARIS /** **CUSTOMER RELATIONS - 10006 - SUPPORT /** **FULL TIME** **/ HYBRID
-
Customer Experience Representative
il y a 1 mois
Paris, France VCloud Temps pleinGeneral ObjectiveThe objective of this position is to service inbound and outbound customer interactions via phone and/or other channels. This will be done by answering inquiries from healthcare providers and consumers regarding specific pharmaceutical products and programs, utilizing approved reference materials, or escalating them to external departments....
-
Cell Culture Sales Representative
il y a 1 mois
Paris, Île-de-France Proclinical Temps pleinProclinical is currently working with a biotechnology company that is seeking a Cell Culture Sales Representative to be based in Paris on a permanent basis. The Scientific Sales Representative's primary responsibility is to generate revenue by identifying potential customers, introducing them to our products and working with them by providing technical...
-
Sales Development Representative, Paris
il y a 4 semaines
Paris, France Qt Group Temps pleinThe Qt team and Qt technology is helping industries to build next generation solutions for cars, futuristic dashboards for ships, analyse satellite images, visualize meteors, create design with 3D, save lives through medical devices and sense movements with IoT devices. And this is just a start. These are only a fraction of areas where the Qt technology is...
-
Technical Customer Support
il y a 1 mois
Paris, France OSR Enterprises AG Temps pleinDescription We are interested in welcoming a Technical Customer Support to join our diligent team accepting full ownership of technical customer-facing activities such as product deployment, training, and customer support. The right candidate should have various technical capabilities and customer-centric approach. Requirements ...
-
Customer Service Support
il y a 5 jours
Paris, France The Estée Lauder Companies Temps plein**CDD - Customer Service Support (H/F)** *** Le groupe Estée Lauder Companies est l’un des leaders mondiaux dans la fabrication et la commercialisation de produits de beauté, maquillage, parfums et soins capillaires de prestige dans le monde. Présent dans 150 pays en boutiques en propre, parfumeries, grands magasins, points de vente spécialisés ou...
-
Commercial Territory Representative
il y a 1 mois
Paris, France NetApp Temps pleinJob Summary The role of Commercial Territory Representative is to collaborate with channel partners and commercial account manager to manage sales activities within an assigned sales territory. You will also collaborate. The customer set is composed by customer of the Commercial Segment (ie Mid-Market / SMB). The primary responsibility of this role will...
-
STAGE - Customer Support Manager
il y a 1 semaine
Paris, Ile-de-France FITLE Temps pleinVous êtes à la recherche d’un stage au poste de Customer Support Manager (CSM) ? Fitle, entreprise innovante dans le domaine de la mode, recherche un(e) Stagiaire Customer Support pour épauler notre équipe Customer Success dans la gestion de l’ensemble de nos clients. Vos missions:Onboarding client : préparation de l’onboarding client, de la...
-
STAGE - Customer Support Manager
il y a 1 semaine
Paris, France FITLE Temps pleinVous êtes à la recherche d’un stage au poste de Customer Support Manager (CSM) ? Fitle, entreprise innovante dans le domaine de la mode, recherche un(e) Stagiaire Customer Support pour épauler notre équipe Customer Success dans la gestion de l’ensemble de nos clients. Vos missions:Onboarding client : préparation de l’onboarding client, de la...
-
STAGE - Customer Support Manager
il y a 3 semaines
Paris, France FITLE Temps pleinVous êtes à la recherche d’un stage au poste de Customer Support Manager (CSM) ? Fitle, entreprise innovante dans le domaine de la mode, recherche un(e) Stagiaire Customer Support pour épauler notre équipe Customer Success dans la gestion de l’ensemble de nos clients. Vos missions:Onboarding client : préparation de l’onboarding client, de la...