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Account Manager
Il y a 4 mois
**Account Manager - Automotive Solutions - Remote - France**
**ASE Global are hiring for a Account Manager to join the team and play a mission-critical role in supporting and servicing some of the world's most prestigious and extraordinary OEM Automotive clients via market-leading industry-recognized software solutions technology**
The Account Manager is responsible for nurturing and developing highly successful client relationships to ensure that ASE Global delivers for every customer: helping them to drive performance and accelerate profitability. Working with OEMs, dealer networks and individual dealerships to drive volume, profitability, and business improvement. Working to identify customer problems and devise programs that deliver a tangible impact.
**Here is a little window into our company**:ASE Global was acquired by Valsoft and is now part of Aspire Software, the operational arm of Valsoft Corp, which operates and manages Valsoft's global portfolio of wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio with a unique opportunity. ASE Global is focused on the automotive industry, the combination of ASE's industry-recognized software, tools, and local industry expertise allows for the providing of global data services, performance improvement consultancy, and profit optimization services tailored to the business requirements of brands and their dealer networks. ASE's business intelligence dashboard tools combined with human validation provide in-depth analysis of business performance, and brands are given the confidence to manage change and drive the performance needed to face market challenges head-on.
**If you wish to be part of an exciting an innovative team that is growing**, then, this is a great opportunity for you.**
**What Your Day Will Look Like**:
- Tracks, processes analyzes operative and financial and statistical data related to Dealer network performance metrics to improve accuracy and quality and organizes independently Dealer visits based on results
- Provide remote and direct support to Dealer Network within project assignment (e.g. General accounting/ book keeping queries/ data input issues/reporting...)
- Present regularly at all levels Business Management and KPI´s results, suggesting actions of improvement
- Provide training to the Dealer Network on the use of our internal software, data quality improvement, map charts, and assist on the analysis of their KPI´s performance data
- Serves as a contact for, and develops relationships with, the client to effectively respond to client requests and inquiries in a timely manner and help improve client satisfaction
- Assumes responsibility for accurate and high-quality data being utilized on assigned projects.
- Attends project meetings and participates in presenting project status updates to client representatives or internal management to clearly communicate project status, conclusions and results.
- Identify poor-performing dealers and facilitate action plans to address the issues
- New franchise launch and roll-out, suiting with project-specific
- Responsibility for maintenance of new and existing customer existing and new reporting solutions
- Create and maintain relationships with customers to better understand and achieve their needs and identify business opportunities
- Working from home
**About You**:
- At least a Bachelor's degree in Economics, Finance or Business Administration, essential
- Ideally, a minimum of 2 years of Account Management experience
- Accountancy or financial background knowledge and understanding
- Experience with Business management, Accountancy principles and KPI's analysis
- Advanced in PowerPoint and Excel skillset
- Previous experience supporting Cloud or SaaS products
- Specialist in Training and onsite consultancy
- Strong verbal and written English and French communication
- Articulate and well-accustomed to a client-facing role
- A detail-oriented self-starter who thrives on the process and solving problems
- A genuinely curious mindset, capable of quickly learning new systems, and the desire to grow and develop over time
- A team player who loves a challenge and wants to eventually ‘own' their area of the business
- Someone who is driven by life-long learning and continuous professional development
- Flexible working will be required due to the nature of the role
- Above all, though, we believe in offering genuine opportunities for the right people to progress through the company and build a fantastic career at ASE Global
- Legally authorized to work in France
**Great If You Have**:
- An Automotive background
- Have a Motor Dealer or OEM consultancy or audit expertise
- Training expertise
- MBA advantageous but not
