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CDD - Retail Experience Director - Loto del Sur (H/F)
il y a 2 semaines
OverviewParis, FRLoto del Sur is a leading natural beauty and wellness brand established in 1999 in Colombia. It offers deeply sensorial and efficacious skincare, body care and home products, all formulated with plant-based ingredients from Latin America. Loto del Sur draws from the unique biodiversity and rich cultural heritage of the continent to reveal the secrets and powers of its plants and celebrate its beauty.Currently distributed in Latin America, where it has had fantastic success, the Brand was acquired by PUIG in 2022 and is now building the foundations for the next chapter of its growth as it expands internationally.The Retail Experience Director will be responsible for the development of Loto del Sur’s in store experience and customer journey, as well as the training and education of retail teams around the world. The role will report directly to the Brand’s General Manager and is based in Paris.In-Store Customer ExperienceDefine and build a best-in-class consumer journey inside Loto del Sur retail stores and future department storesFrom new customer greeting to post purchaseCreate set of service offerings across product categories and relevant for all occasionsLoto del Sur private consultations offeringsLoto del Sur product routines offeringsLoto del Sur gifting offeringsLoto del Sur in-store ritualsLoto del Sur eventsLead visual merchandising for the BrandVM guidelines and implementation:Conceptualization and Design: Drive and execute the creative development of visual merchandising concepts (permanent & temporary), displays, and installations that effectively communicate brand identity, product features, and commercial messagesCross-Functional Collaboration: Collaborate closely with cross-functional teams including marketing, architects, and store design to ensure alignment and integration of visual merchandising efforts with broader business initiativesCollaborate with other stakeholders to create and implement incentives strategies for retail teams.Training & EducationLead training & education function globally for Loto del SurCreate training programs incl. new joiners and annual sales & education programs for Loto del Sur market and in store teamsDevelop training tools for each campaign for local education teams:Global training guidelinesTraining modules including e-learning and videoSales materialsTraining materials for brand sessions, both in-person and virtualActively participate in activation plans for new market launchesQualificationsExtensive Retail experience in direct-to-consumer environment (owned retail stores)Luxury and/or prestige beauty experience preferredPassion for in-store consumer experienceVisual Merchandising Design experience preferred, including experience with design toolsStrong collaborative skills, team playerAbility to work across functions and culturesNaturally curiousEffectively communicates on prioritiesEnglish fluent, Spanish fluency a major plus.Puig 2024. This information is privileged, confidential and contains private information. Any reading, retention, distribution or copying of this communication by any person other than its intended recipient is prohibited. #J-18808-Ljbffr
