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Key Account Director
Il y a 2 mois
As a Key Account Director, you’ll be responsible for leading the agency relationship and delivery for one of our strategic clients in the beauty space. We're looking for a strong team lead who can lead both the clients and the internal team, someone who is strategic, creative, problem-solving, with strong leadership skills.
Responsibilities:- Build and sustain relationships with senior-level clients, becoming the client's trusted strategy, creative, and production partner along the entire customer journey.
- Look beyond the day-to-day needs of assigned accounts to ensure the long-term stability and growth of the relationship and revenue.
- Oversee and coordinate the production process for multiple projects between our international offices, pushing the usage of data and KPIs in all workstreams, to make the work smarter and more effective.
- Manage a team of direct reports that oversee the health of sub-clients within the account.
- Manage strategy and thought leadership for the client, as well as deliverables and communication across the account.
- Oversee client financials and account profitability.
- Provide leadership on agency delivery; ensure all deliverables are produced on time, on budget, and meet the client's expectations.
- Become fluent with the client's business and provide strategic leadership to grow the assigned programs within the client's organisation.
- Responsible for scoping and quoting projects, working with producers and department leads to propose timelines and ballparks.
- Exemplify high emotional intelligence: be self and socially aware of yourself and others, demonstrate empathy (strive to understand others' POV), and frame feedback in a constructive way.
- Lead creative strategy and execution across multiple client deliverables, including platform, email, event, video, content, and other digital programs.
- Lead new business efforts within the existing client account, including but not limited to preparing new business decks, participating in discovery calls, developing proposals, and general follow-up.
- Demonstrate excellent time management and ability to manage multiple complex projects simultaneously.
- Maintain excellent written and verbal communication with all parties.
- Account Lead with at least 10+ years of experience in a marketing agency, consultancy, production company, and/or client-side studio, managing people and/or teams.
- Proven leadership ability and management skills.
- You are experienced in doing business with global clients who will seek your take, expertise, and leadership in the production of their ideas.
- With the backing of producers, designers, QA'ers, and art directors, you need to be confident in providing expert advice on digital production.
- You have a switched-on, positive, proactive, and problem-solving mindset, happy to respond to curveballs, and challenges, and explore multiple solutions.
- You’re highly organised, articulate, and passionate about digital, film and video, creative industries, and current social technologies.
- Excellent verbal and written communication skills, including strong presentation skills.
- Experience leading and developing Global teams.
- You have a deep love of storytelling that pushes creative boundaries.
At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.
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