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Sales Coordinator, EMEA (Dutch Required)Sales Coordinator, EMEA (Dutch Required)L-Acoustics is seeking a Sales Coordinator for the EMEA territory to join our growing organization. The ideal candidate must be fluent in Dutch, both spoken and written, to effectively communicate with our Dutch-speaking clients and partners.Role DescriptionWho you are:The sales coordinator is a hands-on position focused on handling day-to-day sales administration responsibilities, coordinating with various internal stakeholders to achieve operational efficiency and ensuring a premium relationship with customers. Reporting directly to the head of sales coordination, she/he plays a key role in supporting the sales team and provides an important link between the salesperson and the client.What you will do:Sales support: To help the sales team improve their efficiency, the sales coordinator will provide a variety of support services and direct feedback from customers to the sales team and any relevant departments.Order satisfaction: The sales coordinator will contribute to customer satisfaction by ensuring the accuracy and timely processing of orders into the ERP System. Responsibilities include:Receiving and processing purchase ordersVerifying orders, including customers' personal information and payment detailsContacting customers to answer queries and obtain missing informationIssuing sales transaction invoicesHandling shipping arrangements and documents (freight carrier and customs…)Maintaining and updating sales and customer recordsCoordination: Collaboration with other departments is an important responsibility for the sales coordinator. He/she will contact various internal stakeholders to achieve operational efficiency (technical customer service to deal with any product or technical queries, manufacturing and logistics…)Records & Reporting: The sales coordinator will maintain records & tools (ERP/CRM) and provide information to the finance department on incoming and completed orders, as a basis for forecasting cash flow.Skills & ExperienceWhat you will need to be successful:3+ years of experience working in sales coordination or a similar environment.Deep knowledge of CRM and ERP software, preferably Microsoft 365.Excellent written and verbal communication skills and the ability to carry phone-based conversations.Strong customer focus with good listening and clear message transmission capabilities.Detail-oriented with a strong work ethic.Ability to work independently and accomplish tasks with minimal supervision.Ability to multi-task, prioritize, and manage time effectively.Technology-savvy with good working knowledge of Microsoft Office & Microsoft Dynamics.Strong problem-solving and conflict resolution skills.Excellent organizational skills and attention to detail.Fluency in Dutch (spoken and written).Proficiency in French and English would be an asset.Rejoignez nos équipes passionnées et engagées pour façonner le futur du sonAbout Us #J-18808-Ljbffr
