Conseiller Service Client sur Site FR/EN

il y a 1 jour

Paris, France jobsonboard.work Temps plein

RELOCATION For candidates moving to Portugal, the company offers full relocation support: Free flight ticket Airport pickup upon arrival accommodation Help with documentation (AFM, AMKA, bank account) Additional relocation guidance when needed BENEFITS Private health insurance from day one Paid training and continuous coaching Career development and internal mobility opportunities Discounts on gyms, restaurants, shops, and services Multicultural work environment with international exposure Wellness activities and engageme ENGLISH This on-site Customer Service Advisor role is ideal for candidates who excel in direct communication, client interaction, and problem solving. You will assist users face-to-face, by phone, and through digital tools, ensuring a professional, courteous, and efficient service experience for both English- and French-speaking customers. Your responsibilities include welcoming users, assessing needs, resolving inquiries, managing case files, and coordinating with internal teams. You will ensure that all interactions are documented and handled according to established procedures to maintain high service consistency. A full relocation package is available for candidates moving from abroad, including administrative support, housing assistance, and logistical guidance to help you settle comfortably. This role requires empathy, patience, strong communication skills, and the ability to adapt to various user types. Comprehensive training will be provided on systems, communication standards, quality procedures, and client-care techniques. We seek individuals who are organized, professional, fluent in both English and French, and comfortable working in a structured on-site environment focused on quality service and continuous improvement. #J-18808-Ljbffr

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    Paris, France jobsonboard.work Temps plein

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