User Researcher

Leader in the development and publishing of games, Gameloft has established itself as a pioneer in the industry, creating innovative gaming experiences for over 20 years. Gameloft creates games for all digital platforms, from mobile to cross-platform titles for PC and consoles. Gameloft operates its own established franchises such as Asphalt, Dragon Mania Legends, Modern Combat and Dungeon Hunter and also partners with major rights holders including LEGO, Universal, Illumination Entertainment, Hasbro, Fox Digital Entertainment, Mattel, Lamborghini, and Ferrari. Gameloft distributes its games in over 100 countries and employs 3,600 people worldwide. Every month, 70 million unique users can be reached by advertisers in Gameloft games with Gameloft for brands, a leading B2B offering dedicated to brands and agencies. Gameloft is a Vivendi company.All trademarks referenced above are owned by their respective trademark owners.Job DescriptionIntegrated in the Paris HQ User Research team, as User Researcher, you will help all Gameloft studios around the world make sure that their games provide the best User Experience possible, and that the design intentions translate into reality for the players.As such you will conduct researches in order to better understand our players’ motivations, needs, and limitations, and run playtests throughout our games’ development in order to catch Usability and UX issues. Using your knowledge of Psychology/Human-Computer Interaction/Interaction Design/Ergonomics as well as the data gathered from studies and playtests, you’ll help the team fix issues and overall improve the games’ user experience.Your everyday missions will include:Design adequate research plans for each project, based on the type of game, target audience, core mechanics, and the team’s resources.Lead in-house research: utilize a broad range of research methods including but not limited to Concept tests, Usability tests, Appreciation test, Focus Groups, Surveys, Competitor Benchmarks, UX Expert Reviews.Analyze the results and data, write up reports and present the results to the dev teams, including actionable recommendations.Manage external research: contact 3rd parties, discuss and select the right methods, negotiate prices, follow the research closely and ensure everything goes wellMake sure the dev teams receive the results well and apply recommendations accordingly. Discuss and co-design fixes and improvements directly with them if need be.Collaborate with other departments such as Production, Market Research, Analytics, Top Management to make sure that questions are rationalized from a player-centric point of view. Ensure that the best method possible is used to answer a given question.Evangelize the teams regarding User Experience & Player-centric approachConstantly challenge our methods and help refine our processesAssist the User Research Manager in recruiting, training and mentoring Junior researchersHelp make our games super fun for their specific audienceQualifications3 years’ experience in UX Design / User Research - whether web/software/games or otherwise.Masters degree in Psychology, Human-Computer Interaction, Ergonomics or other related fieldsStrong analytical and synthesis skillsStrong organizational skills and good work methodsKnowledge of mobile video games (F2P mechanics, engagement and retention strategies, etc.) is a plus.Ability to work proactively, autonomously, and within a team.English and French proficiency is a must.Additional InformationWhy work for Gameloft?You want to be part of an exceptional experience, within a company that is constantly growing.You want to work with talented people who are industry pioneers.You want to join a global company and meet great people around the world from all walks of life.Motivating, challenging and rewarding work on the next great frontiers in games.Career-development opportunities.Exceptional library of diverse top games with broad distribution.About the companyGameloft SE is a French video game publisher based in Paris, founded in December 1999 by Ubisoft co-founder Michel Guillemot. The company operates 19 development studios worldwide and publishes games with a special focus on the mobile games market. #J-18808-Ljbffr