User Researcher

il y a 3 jours

Paris, France Sendinblue Temps plein

We have a team of more than 600 employees representing over 67 nationalities spread across seven offices located in Paris, Berlin, Sofia, Noida, Bengaluru, Seattle and Toronto.

We have a 360°UX team with dedicated content and research teams to help us transform our SaaS platform into a one-stop shop for all our customers, be they very small companies with very little marketing knowledge or bigger groups. We believe good UX Research is essential.

**What we need you for**:

- Conducting research projects at all stages of the design cycle from problem definition to actionable recommendations for the Product Team
- Participating in setting up the User Research strategy with the Research Team and the Product Team
- Developing our User Research toolbox with relevant tools, methods, and frameworks
- Increasing skills and evangelizing User Research in the Product Team to enable them to conduct their own research

**How you will do it**:

- Collaborating with the Product Team and becoming the trusted Research partner of one of our three product areas
- Presenting your work in an engaging manner
- Developing the culture of user insights and the influence of User Research
- A User Researcher with at least 3+ years of hands-on experience with user research activities, on a wide range of quantitative & qualitative methods
- A strong communicator, used to working with cross-functional teams
- Proficient with tools such as Dovetail, Amplitude, FullStory, Maze, Typeform
- Fluent in English (German or Spanish is a plus)
- Results-driven with strong organizational and analytical skills

**Benefits**:

- A unique opportunity to join an international and collaborative scale up environment in a hyper-growth context
- The chance to grow your professional and technical skills, with real room for career progression
- SIBOP: all Sendinblue employees are granted with our shared ownership plan - the more Sendinblue will be valuated, the more you will get
- Meal vouchers - Swile (12,5 € per day)
- Excellent private health care, of which 70% is covered by the company
- RTT
- Bi-annual global company offsite; inter-office trips (when the current sanitary situation permits)
- Work's council benefits (HelloCSE)
- Very competitive referral program
- Second parent leave: 1 month of fully paid leave
- English and French classes, and over 155000 courses available on Udemy
- Budget to support your workspace at home
- A modern office in a central location with free fruits, drinks & lots of fun activities
- Relocation package and visa sponsorship for international talents
- ...and more

**Meet us**:

- A first call with an HR team member (30 minutes)
- An interview with the User Research team (45 minutes)
- A Live Use Case (1 hour)
- A last interview with our Head of UX (45 minutes)

Timeline and details of the hiring process will be shared by the TA team during the first call.

Sendinblue values work-life balance and offers flexible working hours and remote work. The majority of our teams will be working mostly remote and others will follow a hybrid model depending upon the nature of the job. This policy is based on a mutual understanding between Head of, Managers and Team Members.

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