Store Director

OverviewABOUT THE BRANDAt Karl Lagerfeld, we are driven by Karl’s mantra: “Embrace the present and invent the future.” Always contemporary and forward-looking, the House of KARL LAGERFELD shares the creative vision and design aesthetic of its iconic founder, Karl Lagerfeld. We are the only fashion house that carries Karl’s name on its door and we strive to live up to this responsibility in everything we do, every day, with the utmost joy and passion. Our headquarters in Paris and in Amsterdam are home to a highly diverse and driven team of KARL family members that hail from over 50 countries. Together, we aim to create meaningful stories and product concepts that connect to Karl’s world and iconic attributes. Women’s & Men's ready-to-wear, bags, small leather goods, swimwear and underwear are managed directly from our Amsterdam headquarters, while other categories, including footwear, fragrances, eyewear and more, are developed with best-in-class licensing partners. We connect with our consumers on multiple levels, ensuring that our online and offline approach goes hand in hand. We thrive to maximize consumer engagement via more than 200 KL stores worldwide, our premium wholesale partners, and our strong digital footprint, spearheaded by our KARL.COM flagship store, which reaches 96 countries. Our digital channels currently represent more than 30% of our overall full-price business. We are a dynamic, fast-growing and inclusive company built on professionalism and strong values. At KARL LAGERFELD we’re committed to working toward the highest standards of sustainability and integrity across all areas of our business. In 2019, KARL LAGERFELD joined as a founding member of the Fashion Pact, a global sustainability initiative seeking to transform the fashion industry through objectives in three areas: climate, biodiversity and ocean protection.PositionWe are currently recruiting for a Store Director for our Paris Saint Germain Flagship Store. This is an opportunity to join a strong and successful business with ambitious yet realistic growth plans. This position is responsible for achieving the sales and profit targets. You manage and coordinate the daily operations of the store and sales staff and report the results to the Area Manager. You will work continuously on improving the service quality in the store and ensure that a store ambience is achieved in line with the corporate identity.ResponsibilitiesMinimum of 3 years of progressively responsible Retail experience, with a minimum 2 years management experience.Strong awareness of CRM (customer relationship) tactics and management skills.Strong retail operations skills, and experience in budgeting, sales and stock planning.Good knowledge of the Fashion Market and customers.Good network in France and surrounding area to have easy excess in terms of recruitment and brand cooperation sources.You are strong in building and maintaining customer relationships and you also like to work with different departments, you think ahead and bring structure.Extensive experience and ability to lead the delivery of a high level of customer service.Set challenging but obtainable goals with an emphasis on service quality, and customer satisfaction, as well as financial performance.Strong leadership skills, high level of social competence.Communicate honestly, openly and constructively.Build team commitment and drive a positive atmosphere on the sales floor.Contribute to an inclusive culture of diverse styles and talents working toward a clear purpose.Demonstrate flexibility and innovation in recognizing and reacting to the changing business environment.The store is located next to our Paris HQ, where you will play an active role in hosting brand events and welcoming visitors.You love working in the fashion business.You love to work with international clients.It\'s important that you speak French and English fluently.Join #TEAMKARLThe collective vision of KARL LAGERFELD is to be the most connected global designer brand, inspiring consumers through luxury collections and immersing them in the World of KARL. If you are interested in joining #TEAMKARL, we invite you to submit your application today.At #TEAMKARL, everyone has the freedom to give their opinion, grow in their career and be part of a genuinely caring and inclusive team. We welcome people from all backgrounds, with different perspectives, ideas and experiences to work with us.Important NoticesPlease be advised that all legitimate job opportunities at KARL LAGERFELD are published exclusively on our official careers page and on selected partner platforms that redirect directly to our career site.We strongly recommend applicants to only apply through our verified channels and remain vigilant against unofficial job offers.KARL LAGERFELD will never request any form of payment during the recruitment process.If you come across suspicious job postings or receive unexpected communication about a position, please contact us immediately at career@karllagerfeld.com #J-18808-Ljbffr