IT Support Lead for Leadership Team

il y a 2 jours


Neuilly, France Chanel, Inc. Temps plein

End users support is the visible and concrete link with everything CHANEL TECH delivers, and the SCI strives at service excellence in this domain, especially for our top leaders. We are looking for our IT support for the CHANEL Leadership Team (“LT”) population in France, composed of the CEO, the Global Leadership Team, employees whose mission is strategic for the House, and their respective Executive Assistants. Write knowledge base articles for LT SupportTechnical Skills: Proficiency in Mac and Windows environments, as well as mobile technologiesIn-depth knowledge of collaboration and communication tools (Microsoft Office, Outlook, etc.) and networks Knowledge and mastery of the Service Now ITSM solution Experience in Office SupportExcellent communication skills, both oral and written French and EnglishAbility to work in a complex environment and to manage crisis situations with calm and efficiency Ability to train and support high-level users Adaptability and ability to integrate into a demanding and constantly evolving environment Ability to travel frequently for interventions on various sites and occasionally abroadLocation: Neuilly with daily travel to our Parisian sites Exceptional creation and client experience
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